Jive customers from around the globe were recognized at JiveWorld17 for industry-leading innovations and leadership in workforce collaboration or customer engagement. We received incredible submissions for this year’s Digital Transformation Awards and we want to thank everyone who shared their stories!
Jive's 2017 Top 25 Digital Transformation Award Winners
On the second day of JiveWorld17 Mainstage, we announced our top 25 overall winners of the Digital Transformation Awards. These 25 organizations have demonstrated groundbreaking leadership and innovation by harnessing the power of technology to engage employees, customers and partners over the past year.
Without further ado, the Digital Transformation top 25 award winners (in alphabetical order) are:
- Akamai Technologies
- American Airlines
- Bluegreen Vacations
- Carlson Wagonlit Travel
- Driven Brands
- Grant Thornton UK
- Hitachi Data Systems
- Medidata Solutions
- Providence St. Joseph Health
- Royal Australian College of General Practitioners
- Royal Bank of Canada
- Standard Chartered
- Starwood Hotels & Resorts
- Truth Initiative
- U.S. Department of Veterans Affairs
- Viavi Solutions
- Western Digital
'Jive 5' Elite Winners Unveiled
In the closing keynote at JiveWorld17, the 'Jive 5' award winners were announced. Out of the top 25 overall Digital Transformation Award winners, our judges selected five organizations the elite "Jive 5" distinction based on their outstanding achievements in engaging employees, customers and partners via the Jive Interactive Intranet and Customer Community solutions.
This year's 'Jive 5' distinction honored Carlson Wagonlit Travel, Citi, Providence St. Joseph Health, Trane and the U.S. Department of Veterans Affairs. Learn more about each Jive 5 winner below!
Excellence in Employee Engagement: Carlson Wagonlit Travel
Last year, Carlson Wagonlit Travel (CWT) implemented a strategic digital transformation plan in its quest to become the world leader in digital business travel, hotel and event management. This bold vision required an internal cultural shift to drive employee empowerment and accountability – all with an eye on improving the customer experience and fostering innovation. To support this process, CWT launched Jive in less than 45 days to over 19,000 users across nearly 50 countries. In just three months, the intranet had achieved 75 percent adoption and was transforming the company's culture. Now, Jive's consumer-grade experience fuels communications, conversation and collaboration in up to eight languages to break down organizational silos and increase employee engagement at CWT.
Culture of Collaboration: Citi
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. This requires a well-connected, engaged, productive and aligned workforce. The company's intuitive collaboration platform empowers employees to easily connect and collaborate with peers, crowd source problems and share information. Citi recently leveraged the platform to launch an internal #BeMore campaign in order to foster continuous, collaborative learning and self-driven career development across 32,000 employees in EMEA. This program helped establish a learning culture and improved employee satisfaction around opportunities to develop, grow and take on challenging assignments and experiences.
Excellence in Clinical Collaboration: Providence St. Joseph Health
Providence St. Joseph Health operates 50 hospitals, 829 physician clinics and many other health and educational services, serving communities across seven states. The health system's collaboration hub, called WellSpot, empowers thousands of caregivers to work better across silos. Underpinned by Jive, the solution's mobile-optimized capabilities help improve care delivery by speeding decision-making, enhancing clinical education, reducing meeting time and capturing valuable knowledge and policies across non-employed physicians, community partners and newly affiliated organizations. By using WellSpot to facilitate NICU education online, Swedish Health Services, part of the Providence St. Joseph Health family, decreased in-class time by 60 percent, and its clinical standards committee cut monthly meetings by 75 percent.
Powering Human Connection: Trane®
Trane, a world leader in air conditioning systems, services and solutions, and a brand of Ingersoll Rand®, uses the Jive platform to bring together a global community of energy engineers and building technicians to increase the operational and energy efficiency of commercial and residential buildings. Trane services thousands of buildings every day to maximize building performance, and its new collaboration hub ensures that technicians onsite have quick mobile access to deep, technical knowledge and best practices. Since the company introduced the platform in 2016, its user base has quadrupled expectations, and Trane account managers and technicians have found 1.3 million more answers (a 1000 percent increase) to better serve their customers.
Jive for the Greater Good: U.S Department of Veterans Affairs
The U.S. Department of Veterans Affairs (VA) is the second-largest federal agency, with more than 365,000 employees working at more than 2,200 facilities nationwide. VA Pulse, the organization's virtual work hub, empowers VA staff to better fulfill their important mission—changing the lives of veterans—by more easily connecting employees with valuable tools, resources and colleagues so they can make the best decisions right at the point of care. With over 110,000 community members to date, the intuitive solution is driving meaningful organizational change by breaking through silos and creating new opportunities for connection, collaboration and innovation across the VA. As a result, VA Pulse has helped improve both the accessibility and the quality of veteran care, identified and spread best practices across the organization, supported large-scale workforce development initiatives, and driven employee engagement. For example, VA Pulse hosted a 'Diffusion of Excellence' competition that garnered over 1,000 promising best practices in patient care, and approximately 300 ongoing implementations of 'gold standard' practices at 100 facilities across the country.
Nominations for the 2017 Digital Transformation Awards were submitted by customers and JiveWorks community members and selected by an esteemed panel of judges comprised of former winners, industry thought leaders and Jive senior leadership. You can check out our full press release here.