One of the on-going challenges for community managers is answering the question: "but does this help the bottom line or is it just 'fun'"?


Shirlin Hsu, Steve Shultz and Karen Nichols have done a great job capturing the way their internal community "FALive" enhances connection, communication and collaboration.


Check out their full infographic: One Connected First American Infographic! (Only the top snippit is shown below).


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