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Pokeshot///SMZ is pleased to announce the new releases of our Jive add-ons SmarterPath and Translation Manager. After putting a considerable amount of time and energy into the development of additional features, we are excited to tell you what’s in store for you.

SmarterPath

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As some of you remember, we launched the social LMS add-on SmarterPath last year and won the “Jive Extend” Award on the strength of this innovative application. The rationale for creating this app was that traditional LMSs, which are completely disconnected from where work is getting done, are not the application of choice for either employees or for trainers. Our SmarterPath solution embeds social learning directly in the Jive user experience. Instructors can leverage content directly from Jive to build their courses. And participants can progress through learning paths while working in Jive, using familiar Jive features to collaborate with peers. Now we have released a more advanced version of SmarterPath with several new features that will boost the impact of social learning in your Jive environment.

We’ve added helpful new functionalities like “Community action: Follow person”, which enables learners to easily connect with subject matter experts, and “Community action: Follow place”, which allows learners to be asked to join a social group within Jive as part of a training. Also new is theexam builder feature that lets trainers easily build exams and quizzes using true/false, multiple choice, multiple response and fill-in-the-blank questions. This powerful tool also generates reports like the answer breakdown report, which will also be available for SCORM-based eLearning trainings.

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What’s more, Jive 7 is fully supported, which means SmarterPath is now available as a Jive 7 add-on. The add-on includes the SmarterPath app as well as a purposeful place template for creating training-specific groups. We also simplified training set-up by adding learning elements that don’t have to be linked to a training path and that don’t require you to create an asset first. From now on, leaners can also comment on lessons, start a discussion or just give feedback on the lesson level. Last but not least, you can now generate an activity report to track what’s happening in all your training paths.

You’ll find more information about SmarterPath on our website or on our Pokeshot///SMZ space in the Jive Community:
SmarterPath Social Learning for Jive


Translation Manager

The Translation Manager for Jive is a must-have add-on for customers running Jive in either an internal multinational environment or a customer facing community with global reach. The time and cost saving tools add a host of advanced multilingual capabilities to your Jive environment. This includes simplifying translation and management of the UI text and editing labels and interface elements directly in the frontend. You also have the ability to translate Jive content into the users preferred language automatically and in real time, and you can create multiple language versions of documents and present the correct version to users based on their language settings. For example, if you run Jive in an international organization, you are likely to run into situations where content needs to be provided in different languages. In cases like these, the Translation Manager add-on from Pokeshot///SMZ is just the right tool for you. Find out what new features Translation Manager now offers you.

First of all, the Translation Manager add-on, which includes the i18n, multi-language content and automated translation plugins, is available in Jive 7. In addition, we improved our i18n plugin by implementing the following optimizations and features:

  • The “Go” button has been removed
  • You can now switch to a new language in the form by simply changing the language in the dropdown menu
  • Values for search or pagination will be kept
  • Key settings pop-up
  • Explicit cluster synchronization
  • Date of latest language export and modification
  • Export all languages:
  • Via the extended options there is now the possibility to export the properties files (including the customizations) for all languages (ZIP archive)

You’ll find more information about Translation Manager on our website or on our Pokeshot///SMZ space in the Jive Community:
i18n Translation Manager
Multi-Language Content
Automated Translation

VDW, headquartered in Munich, turned to Pokeshot///SMZ for social software consulting and technology support when it decided to implement a social intranet for its more than 250 staff members. Its new employee portal VDW Engage was launched in October 2013 leveraging the power of Jive Cloud.

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VDW is the only manufacturer worldwide to specialize exclusively in products and services for endodontics (root canal treatment). This has helped VDW attain a leading position in the market, allowing the company to focus strongly on quality and innovation and thus maintain its competitive edge into the future

To ensure that it is well equipped to meet the challenges of tomorrow, VDW realized how crucial it was to develop and better exploit its internal processes, improvement opportunities and innovation potential. For VDW and its General Manager Dr. Matthias Kühner, the key objective was to find solutions that would help facilitate internal communications and collaboration among employees. These considerations prompted VDW to begin exploring the topic of social business about a year ago.

Once the initial requirements and use cases had been identified and defined, the search began for a suitable solution. Jive and IBM Connections made the short list. At the end of the evaluation process, VDW opted to go with Jive as a result of feedback from employees who participated in a pilot project with the various solutions. The decisive factors were the usability and practicality of Jive. It was also important for VDW to have a cloud solution that offered flexible expansion options. With SmarterPath, the social learning management tool developed by Pokeshot///SMZ, VDW found just such a solution. SmarterPath plays a major role in the new social intranet – it enables VDW to upgrade employee onboarding, carry out training programs and accelerate partner enablement. The social learning management system can be integrated directly in the Jive platform, which was one of the big pluses of choosing Jive.

After VDW decided to use Jive, VDW looked to Pokeshot///SMZ to help it implement the Jive-powered social intranet portal. VDW required that one provider be able to perform all support services – from implementation consulting to product delivery and set-up to technical assistance.

In order to quickly get employees working with the new tool and achieve the first results, it was important to take a pragmatic approach to implementation. Together, VDW and Pokeshot///SMZ developed a project framework that would enable Jive to be set up within six weeks.

During the implementation phase, special introductory sessions were held with key users and concept and execution workshops were carried out for the individual use cases. Pokeshot///SMZ also configured and customized Jive to fit VDW’s own specific requirements. A fast, trouble-free roll-out was made possible by taking advantage of Jive Cloud’s flexibility; however, individual settings and adjustments could still be implemented.

The backing and support of VDW’s management were vital to successfully making Jive the primary platform for employee collaboration and communications. The active participation of the management team at meeting and workshops enabled swift decision-making and fast action on key issues. What’s more, management’s close involvement throughout the roll-out process made clear the new social intranet’s importance within the company.

VDW also made certain that specific change management and communications measures accompanied the introduction of Jive, which were also a key factor to the roll-out’s success. The new social intranet was launched mid-October with a central kick-off event and a video message from the General Manager Dr. Matthias Kühner. Additional communications and roll out activities are being implemented to encourage and help employees take their first steps on the intranet portal. These activities will also prove valuable in transforming the Jive platform into a sustainable employee community.

VDW saw quick results in day-to-day operations because of an adoption and activation strategy that called for use cases supporting the different departments and their employees with everyday work to be executed at the very start. Usage statistics and feedback from employees and management show that the new intranet is achieving the desired objectives – streamlined processes and workflow, increased collaboration and flexible communications.

Pokeshot///SMZ’s consulting specialist Christoph Rauhut and product expert Nils Heuer have provided VDW support throughout the entire Jive roll-out process and with follow-up activities. Results achieved so far will be monitored against the VDW’s objectives and expectations in forthcoming review workshops. These sessions will also be used to identify new use cases and devise optimization strategies, with the goal of expanding the social intranet’s impact and effectiveness.

Pokeshot///SMZ’s team wishes VDW and all of its staff continued success and looks forward to providing further advice and assistance in the future.

Last week Jive announced that the Winter 2014 Releases are now available for Jive and Jivex. Here is a brief summary of all the new features.

Jivex at a glance

JivexWant to get quarterly updates right when they are released? That’s not a problem anymore. Jivex for external communities is now available in the Cloud.

The new release introduces a Jivex CRM Connector that enables you to easily link up discussions and cases to your CRM system. This makes sure your customers always receive answers to their questions.

To provide a better overview of what’s happening on your different channels, Facebook conversations, Twitter and RSS are now offered right in-line. The Jivexupgrade allows bi-directional connection with your Facebook fan page and Twitter, while also automatically inserting posts and RSS feeds.

Enhanced search capabilities have also been implemented: now it’s possible to highlight answers in search results, and admins can give users the ability to mark content as official or outdated.

And that’s not all. If you run a Jivex external community, you’re just going to love additional new features like redesigned profiles, optimized SEO, personal analytics, advanced gamification and segment campaign planning.

Jive at a glance

Following up on the release of Jive 7, substantial optimizations have now been made for internal communities as well.

Jive has finally improved the quality of their translations within Activity Streams and the Inbox. This was necessary because the translations were sometimes very confusing and unnatural.

Jive also recognized that more and more customers are moving to Jive Cloud and have concerns about security. This prompted Jive to make encryption at rest available.

In addition, Jive has now optimized the performance of Producteev, which was introduced as beta in the Fall 2013 Release to replace traditional tasks. Producteev now provides task filtering (“active and completed” & “Tasks I’m following”) as well as many more new features and enhancements.

Last but not least, Jive has also rolled out a Universal iOS app upgrade, desktop notifications andJive + Box improvements to make working within Jive easier and more productive.

You can learn more about the Winter 2014 Releases at the Jive Community.