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Earlier this year we added tiles #10 (Activity) and #11 (Video) to the Tile Pack with no price change. The big question from our clients is when will we add more new products! 

 

We are very excited to announce we are gearing up to launch a new tile - and we want your input on what it should be! Based on feedback we've received from our customers as well as the results from our last poll, we have narrowed down the options to three potential new tiles, and would like our customers and the AureaWorks community to help vote on what that tile should be.

 

12th Tile Options:

  • RSS Tile
    Our RSS Tile will allow you to pull in public RSS feeds from external websites and social media.
  • People Tile
    Our People Tile allows you to easily display employees/members in an attractive list showing their avatar, name, title, department and location. The tile is configurable to show new members (or new hires) who have joined in the past 30-90 days as well as a minimum and maximum number to display.
  • Event Tile
    The Event Tile drives greater participation by providing configurable details about the event (e.g., what and when). This tile uses available imagery and will dynamically pull events from selected places or allow a moderator to manually curate a list of events.

 

Our goal is to add product #12 to our Tile Pack without having to raise the cost of the Tile Pack for our customers. In order to do so, we are implementing this "12 for 12" campaign, where we will add product #12 to the Tile Pack once we have reached 12 new tile pack customers. We wanted to be transparent around this process as we have in the past, and will be providing updates and a countdown in AureaWorks so the community will be aware of when we reach our goal. For more information on this program, check out this blog post. Once we have finalized development and launched the tile, we plan on making it available to purchase a la carte via our store or by SOW.

 

You can track our 12 for 12 progress in the Social Edge space in AureaWorks. We will count down the new clients and let you know who purchased, by company name or industry (depending on the permission we receive).

 

In the meantime, please check out our survey and rank the tiles from the one you would like most (1) to least (3).

 

We will keep you updated on the winner once voting has closed!

Everyone has heard the old proverb "you can't have your cake and eat it too." Once you've had your cake, it's gone and you're on the hook to buy or make another. However, in the world of product pricing, we've found a way to provide our customers with more tiles (cake) while keeping the cost down (so you don't have to spend more for another).

 

Backstory

Several years ago, we started building Jive widgets (now tiles) for our Jive customers. A custom tile could be reasonably priced between $15-25K depending on the depth and complexity of its functionality. As we built more of these add-on products, we decided to offer them as a package. When we launched this package, for the price of just one product ($25K) you could receive all 7 of our most popular tiles at that time. We would charge that price annually providing upgrade safe support and innovation. The concept was right, but the cost and value ratio was not.

 

Tiles for all

We are fortunate to have worked with over 500 diverse clients, many of whom are in the small to medium-size market. In order for clients of all sizes to gain the benefits from our products, we made two pricing changes about two years ago. We dropped our a la carte pricing down to the $3-5K a year range per tile and also reduced our package price down to $10K/year. Today, over 100 Jive customers own one or more of our tiles.

 

Today, you can receive 11 of our tiles for that $10k/yr with the upgrade safe support and innovation included.

 

We want more products!

A few months ago, we inventoried all of our custom Jive project work and found over a dozen tiles, integrations, and other products. We will share those on our website and AureaWorks with a la carte pricing soon.

 

Product positioning dilemma

Why would we present all of these new products but not add them to the Tile Pack? The issue is that to support adding new products to the package, we would have to increase the cost or have more new clients purchase the tile package. We do not want to increase the price!

 

So we're offering all of the new products with a la carte pricing. Additionally, we will add one of them to the tile package — product number 12.  You can help choose what that will be by voting in this poll. However, we won't add it until we receive 12 additional tile package customers. Learn more about our "12 for 12" program here.

 

By doing this, we will have the client base to support 12 products in the package but do not need to increase the cost of the package. It will still cost the same $10K/year. If this works well, we could look to add additional products using the same approach. We expect our clients will respond favorably to receiving additional products at no additional cost.

 

How to get the new product faster

Just like in our consumer lives, prospective clients look to peers to help them assess buying opportunities. We believe that if clients signal to their peer group the value they are receiving from our tile package, this will accelerate the purchasing cycles and thus get everyone the 12th tile faster.

 

Help us spread the word!

  • Post and rate your personal experience of our products in AureaWorks and tag Social Edge Consulting
  • Tweet about your experience with our products on social media. Tag us @social_edge and use the hashtags #myTBSEstory and #TBSE12for12
  • Add a review and rate our Tile Pack or any of our tiles in our online store
  • Privately let a peer know about the value you received from our tiles

 

We think this will result in a win for everyone involved. It will allow your costs to remain stable while still increasing the value of new products and innovations. Maybe not as tasty as cake, but it will be the next best thing.

We've recently updated our Accordion & Blog Tiles.  The Accordion Tile, which was included as part of our CMAD 2019 promo has just been enhanced based on our customer feedback for the 2.0 release!

 

Check out the details below for a summary of some of the enhancements to our Accordion Tile.   For full release details, and information on the Blog Tile maintenance release check out the Release Notes.

 

Accordion 2.0 Updates & Enhancements

We have made a few updates to the settings of Accordion so you have more control over the display of the tile, allowing you to have more control on the design on this versatile tile.

 

Customize the band height setting.

  • Admins can now set the height of the band height in the tile, this allows you to set a height that better matches the font size and overall look and feel of the tile.  Check out the examples below:

 

 

Example with narrow headers (height set in Advanced Settings).

Example with wider headers (height set in Advanced Settings).

 

Header Padding adjustments.

  • We have also adjusted the settings so that there is no longer additional padding if your header items do not have an icon. The copy will now shift to the left if you have no icons selected.

 

 

Before: Padding was forced on Header with no icon.

Updated: Header now is pushed left to line up with other headers.

 

There's more!!

A few other enhancements to note:

 

  • Google Analytics Tracking - Administrators can add Google Analytics tracking to get advanced insight into interaction with the tile. The new analytics configuration supports either Google Analytics or Google Tag Manager.
  • Custom HTML/CSS section above and below tile - Previously, HTML/CSS could only be added above the tile. Now, there is an additional  configuration to add content below the results.
  • Icon Preview - Font Awesome icons are now displayed in a preview, so you can view before you publish.

 

 

For full release details and information on the Accordion 2.0 release, and the Blog Tile maintenance release check out the Release Notes.