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We are thrilled to announce that our Activity and Video Tiles are finally available to Jive and Lithium JX customers! As you may know, back in August we asked the AureaWorks community what new tiles they would like to see us add to our collection of Tiles by Social Edge. We received really great suggestions and feedback from the community. We took the most requested tile ideas and had our clients and the AureaWorks community vote on the tile they wanted most.

When we got the results back, we saw there were two clear winners: Activity and Video. Instead of just building one of the tiles, we decided to build both as a thank you to everyone who participated. After months in development and testing, both tiles are finally here and we are so excited to finally be able to show them off!

Here's some more information about each of the new tiles:

 

Activity Tile

Activity feeds are the bedrock of Jive communities. Our new customizable Activity Tile dynamically pulls activity streams onto a home page or any space, group or project page.

Key features:

  • Display activity streams for the entire community, a specific place or places, or a person.
  • Display and organize multiple activity streams on a page by using custom tabs.
  • Unlike Jive's out-of-the-box Super List, you can interact within the tile (comment, like, share) instead of having to click on a content item and navigate to the new page in order to respond.
  • Additional configuration options allow you to decide what types of content to display, enabling you to create an Activity Tile that displays all recent content or specific types of content, such as discussions or documents.

Video Tile

Our customizable Video Tile allows you to display videos in a gallery format. You can choose from two layout options to either display an individual video or curate a set of videos from a specific place in Jive or an external source. You can even override a default video thumbnail image with an image of your choosing for a curated individual video.Key features:

  • Feature a gallery of videos on any page with a featured video, or feature just one video.
  • Curate individual videos and override the default video thumbnail image with another image.
  • Pick a place and automatically allow videos to appear in the tile based on most recently uploaded. Videos can also be from external sources, including YouTube and Vimeo.

Thank you again to everyone who participated in the discussions and voted on the new tiles. We hope you love these new tiles as much as we do and look forward to hearing what you think!

 

... March 14th!

 

We are very excited to announce that both the Activity and Video Tiles will be available on Thursday, March 14th. We developed these tiles based on the suggestions and feedback we received from the AureaWorks community (see The results are in! The 10th Tile by Social Edge will be... for more information). Both tiles will be added to the Community Manager Tile Pack, and will also be available to purchase individually.

 

Follow us on Twitter @social_edge to get more updates on the tiles and their features in the days to come!

Happy Community Management Appreciation Day! On this day of appreciation, we would like all Jive and Lithium JX clients to experience the benefits of a premium Tile by Social Edge.


Today, we are announcing that you can purchase the Accordion Tile for zero dollars if you act by March 1, 2019.

 

This is not a trial or teaser offer. If you accept this offer, you will never pay for this tile in the future. This is a "purchase" in that you will sign a zero dollar contract that will allow us to provide you with the same quality support we offer all of our customers. We will also continue to deliver innovation through new releases and tile enhancements. The Accordion Tile is highly used by our Community Manager Tile Pack owners, so it will be straightforward for us to provide support and innovation for this product. 

 

Why the Accordion Tile? Our team looked carefully at all of our products and determined that the Accordion Tile would have the broadest appeal to our clients. It allows you to clearly organize the navigational elements of any business use case in an interesting and aesthetically pleasing way. The Accordion Tile is a space saver, rolling up what are otherwise long lists of navigation links. The use of icons in addition to text makes it attractive and effortless for users to find what they are looking for.

 



If this is the only tile, product or service you ever use with Social Edge, that is perfectly fine, and we hope you enjoy the full benefits from this product. If you do find it improves your community, we do hope you will consider evaluating our Tile Pack, other products, and services at some point in the future.

We have been building Jive tiles for several years and have been getting incredible feedback on our Community Manager Tile Pack. Almost one hundred clients have subscribed to over three hundred tiles thus far. Our tiles demonstrate that they fill in key product gaps and help business leaders create better outcomes and results in their communities.

In a few weeks, we will be launching our new Activity Tile and Video Tile, and will be adding them to our Tile Pack at no additional charge. Follow us in our Social Edge Consulting space in AureaWorks or on Twitter to stay up to date on the latest information.

For now, we hope you enjoy this offer, and we wish you and your community nothing but the best in 2019 and beyond.

 

Get the Accordion Tile!

Thank you for your feedback and suggestions on what our 10th tile should be! We really appreciate all of the input we've received from our clients and the AureaWorks community as a whole.

 

The results are in! It was a very close call between two of the new potential tiles on the list. So, we decided as a thank you to everyone who voted and submitted their suggestions, instead of building just ONE tile, we will be building TWO new tiles!

 

We're very excited to announce that 10th and 11th Tiles by Social Edge will be an Activity Tile and Video Tile!

 

Our goal is to continue to build products that provide value to your communities, and the insight we've received is important for us as we continue to grow and expand our portfolio of tiles. We are very excited to add both the Activity and Video tiles to our suite of Tiles by Social Edge and will continue to provide you with updates throughout the development process.

 

And that's not all! You can now get all of our tiles (including the 10th and 11th!) for $10K/year with our Community Manager Tile Pack! With our Community Manager Tile Pack bundle, you'll receive all of our tiles, including any additional tiles developed in the future. You'll be able to download and install all nine of our available tiles in your community today for a fraction of the price if you were to purchase each tile separately.

Join over 100 of your fellow Jive customers who have purchased Social Edge Tiles to improve their communities usability, adoption and overall experience for their users.

Want to learn more? Reach out to your Social Edge contact, send us an email at contact@socialedgeconsulting.com, or comment below!

We want to thank the AureaWorks community for all of your 10th Tile suggestions! We really appreciate and value all of the great feedback we've received. We have taken into account all of the suggestions posted in this thread, as well as direct feedback from customers in order to develop this list of potential new tiles.

Here are the frontrunners for our 10th tile:

  • Activity Tile: Use this tile to place a true activity stream on any tile-compatible page in Jive. Configure it to show specific content types from Places based on unique tags and other parameters. As edits or replies are added, the feed automatically updates.
  • Content Tile: Curate Jive content (e.g., Blogs, Documents, Uploaded Files) in this tile with one or more visually appealing themes (e.g., a grid or stacked layout). Provides images and configurable details about the piece of content to signal its value.
  • Event Tile: The Event Tile drives greater participation by providing configurable details about the event (e.g., what and when). Uses available imagery. It dynamically pulls Events from selected Places or allows a moderator to curate a list of Events.
  • People Tile: People are arguably the most important aspect of Jive. This tile will highlight people in the community with configurable details such as name, title, location, and team. It also encourages people to connect by providing a “Follow” button right on the tile.
  • Video Tile: Present a video in this tile with play/pause controls. It also provides an “up next” playlist with thumbnails and the ability to manually curate that playlist. Also, override the default thumbnail with a custom image. Can be used in any place including the home page for both internal or external stored video content.

 

Now it's up to you... which of the following new tiles would you like to see added to our collection of Tiles by Social Edge?

 

Vote here now!

The European Union's new General Data Protection Regulations (GDPR) will be enforced from May 25, 2018

 

What GDPR means for your organization

 

GDPR is designed to strengthen and unify data protection for all individuals within the European Union. It introduces robust data privacy requirements to protect EU individuals' data. It applies to any company with access to, or processes data of a personal nature of any person in the EU regardless of the company’s location or headquarters.

 

Our Solution

 

Social Edge Consulting is committed to helping you meet your obligations by providing your Jive community with the tools necessary to manage requests from your users and meet the regulations about processing of data and its use in marketing.

 

We have been working with some of our customers to build a solution that can be easily installed in your Jive community; whether you are on Cloud, Hosted or On-Premise, and regardless of whether you choose to upgrade to the next version or in the next release. These solutions will enable you to automatically fulfill requests from any citizens of the EU, whether they are employees or customers.

 

The tools will be offered as Jive Add-Ons which you can install via Jive’s native Add-On support and are compatible with any current Cloud, Hosted & On-Premise platform (Jive 8 & 9 and 2016/2017/2018.x.x).

 

This GDPR Add-On product will be available to all Jive customers on April 30th, 2018.

 

Additional information is available here.

 

For more information on the products and to talk through your options further, please email contact@socialedgeconsulting.com.

This Community Manager Appreciation Day, we are offering 20% off our collection of Tiles by Social Edge!* Use promo code CMAD2018 at checkout.

Tiles by Social Edge are beautifully designed, easy-to-use, responsive custom tiles that we've designed based on years feedback from fellow community managers. Each tile features a built in configuration panel that allows you to make quick updates to both content and design without having to edit any HTML code.

 

 

You can choose from various layout options for each tile and customize the fonts and colors to match your organization's branding. We've also made it easier than ever before to recreate a tile you've already customized, without having to go through and reconfigure the fonts and colors to use it in another place in your community. Simply copy over the configuration code and drop it into a new tile and apply your changes.

 

So what are you waiting for? For a limited time only, take 20% off your Tiles by Social Edge purchase.

 

Hardest part? Deciding which tile you want. They're all awesome.  Can't choose just one? We don't blame you. Check out our Community Manager Tile Pack for a discount on all of our tiles.

 

 

 

If you have questions, would like a demo or like to be able to test the tiles out yourself, you can reach out to your Social Edge contact or email me amara.mastronardi@socialedgeconsulting.com.

 

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*Offer valid through March 1, 2018. Discount applies to first year of subscription purchase. If you prefer to purchase via SOW, please email us at contact@socialedgeconsulting.com and we are happy to put that together for you.

We are very excited to announce the newest addition to our Tiles by Social Edge store: the Blog Tile!

 

If you were a fan of the old Blog Widget, and looking for a way to feature blogs on your community landing pages, you are going to love this new tile!

 

 

Learn more!

Check out Social Edge Community Manager Meghan Connor's story about her experience as an interim community manager at a Fortune 50 healthcare company.

 

"Consultant and community manager Meghan Connor has been working as an interim community manager at a Fortune 50 healthcare company for the last nine months. In her role, Meghan works directly with the organization's enterprise communications team to provide daily support on all community initiatives while driving employee engagement and new member adoption..."

 

 

Learn more

We are very excited to announce the launch of Tiles by Social Edge! Tiles by Social Edge are tiles we’ve developed and perfected based on our experience working with 300+ Jive clients. Experience gained building these tiles for customers, and getting feedback on them in live environments, allowed us to reimagine and upgrade them in their current form. Now we're making these custom tiles available for purchase in our online store.

 

For more on Tiles by Social Edge, check out this blog post by Brooks Jordan, VP, Business Development.

 

 

To see a full list of available tiles, head over to the Tiles by Social Edge page in our external community.

 

We love these tiles and we hope you do too!

Check out Social Edge Community Manager extraordinaire Kaitlin Connor's story about her experience as an interim community manager at a Fortune 100 financial services firm.

 

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"Senior consultant and community manager Kaitlin Connor was involved in the rollout of a Fortune 100 investment bank's enterprise collaboration platform powered by Jive.  From 2013 to 2016, she worked as an embedded community manager onsite at their offices in New York City.

 

During her tenure, Kaitlin evangelized the platform throughout the enterprise, driving adoption and engagement from grass root employees to executives..."

 

Learn more

icon175x175.pngThere are obvious benefits to having a Jive-x community ranging from customer service and onboarding new customers to personalized marketing and thought leadership. As always, though, there is the initial vision and general expectations of what's possible and then there are living examples of it. Jiveworld attendees will have an opportunity to learn more about external communities at our Jive-x Panel: People Who Know How to Build and Manage Jive-x.

 

On this panel, four of Social Edge's Jive-x clients will discuss what they've learned by launching and growing their external communities. The participants on this panel are all leading the launch and/or growth of their Jive-x community at highly successful technology companies. They each have unique and colorful stories about challenges and successes they've experienced. The purpose of this panel is to get their real insights into how to build and manage an external community.

 

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So, if you are attending Jiveworld this year, come stop by the demo theater on Tuesday, March 15 at 12:30 pm.

 

We hope to see you there!

On Thursday, November 12 at 2 PM EST,  join Jive and Social Edge partner TemboSocial for an interactive webinar that will demonstrate how peer recognition can drive adoption of Jive and increase social collaboration.

 

TemboSocial Recognition

In this webinar, you'll learn how social recognition is a business asset by:

  • Retaining your best employees
  • Increasing customer satisfaction
  • Improving profitability
  • Driving Jive adoption and engagement

 

Speakers include:

 

Andrew

 

 

Andrew Kratz is the president and founder of Social Edge Consulting. He has spent his distinguished 20-year career overseeing strategic information technology operations for Fortune 500 companies. At both the Bank of America/Merrill Lynch and The McGraw-Hill Companies, Andrew led his teams through numerous enterprise-scale business implementations and deployments. He started Social Edge Consulting in February of 2012 to help businesses capture the synergy between their employees, partners and clients through social collaboration software.

 

 

 

 

Brennan_headshot

 

Brennan Kirby is an employee recognition expert with TemboSocial. Brennan’s work focuses on helping enterprise organizations harness the power of social business.TemboSocial Recognition in Jive is an employee peer recognition solution that’s integrated into Jive Places, Activity Feeds, Actions and the new Jive Profile Page. It's how companies like Royal Bank of Canada, BMW, and Greystone are magnets for top talent.

 

 

 

 

 

Register for the webinar to reserve your spot!

 

 

 

About TemboSocial Recognition

TemboSocial Recognition in Jive is a deeply integrated peer recognition program that engages employees, strengthens corporate culture, and makes your managers be better managers. By making employee appreciation highly visible and available anywhere in Jive, TemboSocial Recognition creates meaningful content that keeps people engaged.

 

 

The recording is now available! Click here to watch the webinar and learn more about the new features and enhancements, or read Q&As from the webinar attendees.

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What features are you most excited about?

Join us for a webinar with thought leaders from Jive, Birst and Social Edge to learn the three most common myths surrounding customer communities and the secret benefits many companies are missing out on today.

 

Jeanie Kedia, Director of Communities at Birst, Jennifer Callahan, Communications Strategist at Social Edge and Wim Stoop from Jive will discuss the myths and benefits in the context of Birst's successful community, ThinkTank, and how they grew their community and achieved a 95% engagement rate.

 

In this webinar, you'll learn:

  • The unfounded myths around privacy, moderation and public exposure holding companies back
  • How creating a community for your customers can unlock hidden value and revenue
  • The Birst story and how they drove value from their customer community

 

The webinar will be held on Thursday, April 23 at 10 am EST. Reserve your spot today!