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Analytics has become a focus for me over recent months. I’ve been doing a lot of work with Google Analytics, event tracking with Google Tag Manager, and building reports in the newly released Google Data Studio.... 1. Prevent spam before it happens
2. Spam management after an attack
3. Additional prevention methods
1. Prevent spam before it happens Stop spam before it starts with these proactive measures. # Pre... An externally facing Jive Community is a huge opportunity for a company to interact in a more meaningful way with its customers and partners. As you share knowledge and ideas in a public forum, you will be deepening t... Yesterday's Jive Developer Days 2016: NYC — Stop 1 was a hit - so glad we got to see everyone. For four hours on June 8th, Jivers Ryan Rutan and Rashed Talukder, with the Social Edge tech team duo of John Reynol... Recently I was fortunate enough to be invited onto a podcast with the Digital & Social Media Leadership Forum to talk about the impact of gamification in online communities. You can access the 15 minute recording ... Creating a successful online community – internal or external – comes with a healthy mix of vision, company goals and other internal drivers. At Social Edge, we help our customers meet these important obje... At Social Edge when we kick off a new Jive implementation project, the first question we often ask our clients is "What are the use cases?" For some, this is a great starting point. For others, this can be as clear as... With 2016 just around the corner, we've partnered up with Jive to give customers a gift this holiday season -- the redesigned Customer community and new SMB Labs, a brand new space for small to medium sized businesses... For all of our community manager friends, we thought we'd share this tidbit with you. For the upcoming Community Managers Appreciation Day (CMAD) on Monday, January 26th, Jive is offering a $10 gift card to St... FOR IMMEDIATE RELEASE – Social Edge Consulting, an award winning professional services firm specializing in implementing and innovating with Jive Software, announced its partnership with TemboSocial, a leading p... As you arrive @jiveworld, you may have noticed that some of our tweets and blogposts featured #makemagichappen. When you visit the Social Edge JiveWorld booth (#G1), you will also see that #makemagichappen is a ... Want to read what Social Edge president Andrew Kratz is looking forward to at Jive World this year? Check out his post, "Three Trends to Watch at Jive World 2014," on www.socialedgeconsulting.com. He shares his observ... 1. Be Personable, Not Perfect You already know this— Transparency IS social business. Fostering an open, enthusiastic environment is integral to the success of any social group. However, many community managers ... We’re thrilled to announce that Jive has awarded us their Consulting Partner MVP of the Year Award (2013). We were chosen because of our close collaboration with Jive to drive customer success and help organizat... If you're a community manager, and want to share some of your successes (or show off your battle scars!), we'd love to hear from you. Social Edge is hosting its socbiztalk tweetchat on Monday, 1/27 at 12:15 pm EST, to... Peter Drucker I’ll hazard a guess that (knowingly or unknowingly) we’ve all come across examples or quotes from the works of Peter Drucker. The recent 5th Global Peter Drucker Forum which focused on &ldq... Have a free moment today? Be sure to check out Simon Scullion's awesome blog, Applying six questions from Peter Drucker to social business initiatives. Then join him, Ruth Neighbors, Social Edge Consulting, and the #s... We're very excited, as Social Edge is hosting its first of many tweetchats! This week's topic is "The 6 questions you need to ask when assessing a successful social business strategy." Our strategists Ruth Neighbors ... The process of transferring an entire Information Technology department from a static intranet to Jive can seem daunting. Where does one even start? Luckily, I got the chance to experience this process first-hand whil...