• Performance Check Guide:  Aurea CRM (On-Premise)

    Platinum Support Program | Platinum Services   Benefits Recommended Frequency Eligibility Required Customer Inputs Scope Platinum Team Final Outputs Timeline Process Request Per...
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  • Architecture and Design Review & Health Check Guide:  Aurea CRM (On-Premise)

    Platinum Support Program | Platinum Services   Benefits Recommended Frequency Eligibility Required Customer Inputs Scope Platinum Team Final Outputs Timeline Process Request an ...
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    last modified by hemraj.surlu
  • Managed Upgrade Guide:  Aurea CRM (On-Premise)

    Platinum Support Program | Platinum Services   Benefits Recommended Frequency Required Customer Inputs Platinum Team Final Outputs Process Overview Exclusions Timeline Process Detai...
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    last modified by hemraj.surlu
  • Aurea Platinum Support Services Guide:  Aurea CRM in the Cloud

    Platinum Support Program | Platinum Services   Available Services Enhanced Support Upcoming Services Customer Responsibilities Process Overview Request a Service FAQs Available Serv...
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  • Aurea Platinum Support Services Guide:  ACRM OnPrem

    Platinum Support Program | Platinum Services   Available Services Enhanced Support Customer Responsibilities Process Overview Request a Service FAQs Available Services The following off...
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    last modified by Dave Monfore
  • Managed Upgrade Guide:  Cloud Aurea CRM Upgrade

    Platinum Support Program | Platinum Services   Benefits Recommended Frequency Eligibility Required Customer Inputs Platinum Team Final Outputs Timeline Process Detail Request an Upg...
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    last modified by hemraj.surlu
  • Partnering through a Platinum Managed Upgrade: Aurea & Pluradent

    Pluradent, (one of the largest retailers in the European healthcare market), recently took advantage of its Platinum Support subscription to complete a Managed Upgrade of its Aurea CRM software. The success of the upg...
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  • Client Profile: Saint-Gobain’s Managed Upgrade and Custom Migration Project

    German client Saint-Gobain designs, manufactures and distributes materials and solutions for use in buildings, transportation, infrastructure and industrial applications.  The newly revamped Aurea Professional Se...
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    created by triciawashington
  • Architecture & Health Check Questionnaire:  CRM

    Platinum Support Program | Platinum Services   A blank Architecture & Health Check Questionnaire for CRM is attached below.   Download the attached Architecture & Health Check Questionnaire - CRM.do...
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  • Platinum Performance Tuning for Enterprise Editions

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    last modified by Dave Monfore