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2018 marked the first in our six year history where we did not expand through acquisition.  This was an intentional decision; coming off of our biggest acquisition year ever – highlighted by the July, 2017 purchase of Jive Software – we wanted to take some time to ingest, integrate, and focus on our customers.  And we also wanted to think a bit… (Show more)
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As an Aurea customer, hopefully you have experienced Aurea’s new Customer Support Portal. The Portal offers an exciting and content-rich way to get your questions answered, share ideas with other users, and learn more about Aurea products that can potentially solve your biggest challenges.     Here are some of the Portal’s most significant… (Show more)
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As you know, we started rolling out Aurea Unlimited late last year as part of our mission to reinvent enterprise software with the industry’s first unlimited software library. Today we took this new business model — which entitles all Aurea customers to use every product in the portfolio for a single annual fee — one step further with the addition… (Show more)
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Dear Team,   i would have a couple of questions i would like to ask.   When doing a Marketing Campaign out of CRM the message which will be created on ACM is always a scheduled message can this be changed? Opt-in can this only be used with the form created through ACM or could this also be addressed through API's. We will be getting our… (Show more)
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When I launch a marketing campaign from Campaign Manager, can I recover the unsubscription data? If so, can I interface with the CRM tool?
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Hi,   although having ACM running in Amazon Cloud in USA, and this is a huge GDPR issue in Germany, we could already convince some of our customers to think about using ACM for sending e-mail newsletters. Of course as the data is sensible, the customers wants to assure, that only the necessary data is synced from CRM to the cloud. By default the… (Show more)
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I cannot find the CAM documentation on support.aurea.com. All documentation over their is just about Lyris HQ. We've received a question for CAM from a possible ACRM enterprise customer, but have no experience with CAM so far yet.   So I would like to learn a but about it (user side and admin side), but cannot find the proper info for it. Also… (Show more)