• ACRM, ACM marketing materials

    Hi All, We would like to encourage more and more of our potential customers to check / buy ACRM and ACM solution . In order to do so we need some marketing materials that may help to convince them that purchasing the...
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    last modified by marcin.putelbergier
  • ACM / CRM Sync: DoubleOptIn and how to prevent the email to be spam

    Hi we would like to get some insights on the following topics, which are still unclear for us after reading the ACM documentation.   Double opt-ins ACM -> ACRM From ACM -> CRM we understand the process a...
  • Questions ACM

    Dear Team,   i would have a couple of questions i would like to ask.   When doing a Marketing Campaign out of CRM the message which will be created on ACM is always a scheduled message can this be changed?...
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    last modified by ingridlamperstorfer
  • Fieldmapping between CRM and ACM is "hard coded"

    Hi,   although having ACM running in Amazon Cloud in USA, and this is a huge GDPR issue in Germany, we could already convince some of our customers to think about using ACM for sending e-mail newsletters. Of cou...
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    last modified by gabor.horvath
  • Can we manage the unsubscription to a newsletter, emailing to CRM ... following a marketing campaign?

    When I launch a marketing campaign from Campaign Manager, can I recover the unsubscription data? If so, can I interface with the CRM tool?
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    last modified by germain
  • e-mail trigger functionality in ACM

    We are currently missing the e-mail trigger functionality which is working in Lyris HQ. Can anybody help, how to activate these functions? Thanks, Martin
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    last modified by Martin Ehret
  • Is it possible to use multiple tenants in 1 ACM (Lyris) account?

    In ACRM is it possible to use multiple tenants, is this also an option in ACM (Lyris)?   We've developed a platform in ACRM where we use tenants to hide data for others. We would like to use ACM with this, but a...
  • Security questions about ACM-CRM connection

    Hi,   I have received the following questions from our CRM customer regarding the introducing ACM in context of Aurea Enterprise Edition: 1. How does the communication between CRM and ACM works? My understandi...
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    last modified by gabor.horvath