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Welcome to AureaWorks, we are so excited to have you!


Let me introduce myself, I'm the Senior Community Manager here along with Sarah O'Meara. If you have any questions about how this place works and where to find things, feel free to ask.


We'd love it if you could introduce yourselves in the comments below. Feel free to share:


  • Your name and company (optional)
  • What's your favorite thing about the Aurea products you use
  • What you hope to get out of this community


We look forward to getting to know you!

I’d like to take a moment to introduce Aurea customers to our new CX Platform community on AureaWorks, our Customer Engagement Community powered by our latest acquisition, Jive.


This is a community for customers that are leveraging CX Messenger (formerly Sonic), CX Monitor (formerly Actional), CX Process (formerly Savvion), and other platforms products such as DXSI and Intermediary.  It’s also a place for all of Aurea’s customers to learn and understand how they can leverage our world-class CX (Customer Experience) Platform products to enable better customer experiences in their business.


We've created this community as a place where Aurea can exchange information with our customers, collect feedback, build and share a comprehensive knowledgebase on the products, and connect you with experts across our organization and the customer base at large. 


I’m excited about the future of our CX Platform and encourage all of you to leverage this place as a means of learning and providing input and feedback to tailor this community to meet your needs.  It will also become a way to connect with your peers and to learn how to share information on the best ways to achieve success.  I look forward to robust conversations and the opportunity to extend our reach to a broader audience.


Welcome to the AureaWorks community!



Make sure to follow Customer Experience Platform (CXP) Community to your inbox and check back in for community updates! Not sure how to follow? Find out here: How to Follow Places in AureaWorks. Prefer to get updates to your email inbox? Find out how to change your email notifications here: Set-Up Email Notifications and Preferences.