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I’m writing this post on behalf of the ACRM team. This is my first post on AureaWorks but many of you already know me from support sessions and as one of the engineers answering cases at the level 3 of support.   I would like to bring to your attention the impact of KCS on the Support service and announce a complementary initiative taking place… (Show more)
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Dear customers,   We have detected Tuesday evening an issue with Bing Map integration.   You may see the message: " The request was forbidden. Your credentials may be denied or suspended ".   This is a known issue and we are working actively to solve it.   If you have any question, you can contact me directly at mael.forner@aurea.com   Best… (Show more)
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Some of our users use the CRM as workflow planner. Although the CRMweb has "edit", "save" and "cancel" buttons on the expand masks, the "edit" button does not actually "lock" the information for other users and releases it on "save" or "cancel" (what we expected?).   In contrast, the concurrent edits are "quietly" dropped (no message popup or… (Show more)
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I have found a Web Developer Guide for CRM (CRM.Web_DeveloperGuide_v11.8.0.pdf) on Aurea Works (also later version of this document exists). It seems to be update regularly - last time this May. Unfortunately the documentation is only valid for update.seven, but not the CRM versions since then. All of the code samples will fail in Aurea.CRM.   Is… (Show more)
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This PDF is also available in English: CRM Overview | Standard Edition (EN). For the French version, please let us know.
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This PDF is also available in Deutsch: CRM Overview | Standard Edition (DE). For the French version, please let us know.
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I got following question from a customer. Is it planned to implement a connector to Exchange over Microsoft Graph or is it generally planned to have an interface with MS Graph to Microsoft Office365 products and functions?
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Aurea Experience has always been about excitement and energy - bringing together a passionate community of users and experts. This year will be even better: we’re wrapping up the details on our most incredible lineup yet, from big name speakers and entertainment to legendary venues and more. We’ve picked two of the world’s greatest destinations… (Show more)
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Currently, for our SaaS customers, we already do some low-level monitoring such as CPU/memory/disks. In addition, we measure the application uptime. In looking at the chart showing data from the last few weeks, the worst uptime was 99.09 %; in total there was an uptime of 99.92 %. Not bad at all, however we know there is more to the story. What… (Show more)
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The new Ver11.9 from Aurea is launched and available since a few time. So often in software business people are scared to move to the newest version. They wait and wait…. But you shouldn`t wait in this case! You should go to 11.9. Frankly I was a bit surprised about the massive positive feedback from my technical team. But if this comes from the… (Show more)
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