• Question regarding default values in a process

    Hi Community,   I'm using default values from a process storage in a ExpandNew process step.   I would like to fill aditional fields with default fieldvalues, but since I'm using default fieldvalues from...
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    last modified by stefgroenendaal
  • Disabling pop-up "Save recurring activity" in process step

    Hi community,   I'm updating two fields of a MA record in a process in a simple Expand step. This step must be fully automatically and no user input should be required.     This is working as expect...
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    created by stefgroenendaal
  • Downtime Lyris SyncMiddleware between 13/06 and 14/06

    Dear customers,   You may have experimented a downtime affecting the operation of the synchronization Middleware.   It occurred on the period between 2019-06-13 17:00 CEST and 2019-06-14 09:00 CEST, a tem...
  • CRM Customer FAQ - June 2019.pdf

    We compiled recently asked customer questions - and answers - regarding new upcoming features and re-architecting ACRM for the 21st century. Aurea CRM is committed to ensuring your investment continues to add value to...
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    last modified by triciawashington
  • Recorded Webinar: ACRM Customer Update

    Open video

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    last modified by triciawashington
  • Multiple Twitter Feed on Homepage

    Hi everyone,   I tried uploading a twitter feed on my homepage and was able to do successfully. I added one twitter handle on the homepage.   Is there a way to add more than one twitter handle feed in one ...
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    last modified by asif.hashmi
  • Kostenindikation

    Hallo, kann mir jemand eine grobe Kostenindikation für die Lizenzierung der CRM Enterprise Edition für ein on-premise oder cloud Lösung mit ca. 600 Nutzer geben? Nur indikativ, keine Kosten für Cu...
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    last modified by analysator
  • updfield decoding

    Dear community,   Is there a key to decode 'updfield' field in sql server to get to know what fields have been changed and when for the last time.   Just to give an example: 0x260000005A1B7ACCF146601B9918...
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    last modified by sqlprojekt
  • 0 rows and next step in a process.

    Dear Community,   I would like to get search action template autosearched in a process and if it returns 0 rows It should go to the next specified step automatically. If it returns at least 1 row the process sho...
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    last modified by sqlprojekt
  • Monitoring and Root Cause Analysis

    I ended my previous blog post with the question: “Why is the consumer application not fast enough?“ This is a very common question. The root cause of slowness or increased response time is often not very ...
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    created by stefan.fritz
  • Missing DLL for Oracle version 11.7 and 11.8

    Hello,   Versions 11.7 and 11.8 are missing a DLL if you upgrade or make a fresh installation for Oracle.   The missing element has been added to the folder with instructions: Aurea Product Releases ...
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    last modified by mael.forner@aurea.com
  • Aurea® Customer Relationship Manager v11.8 Quality Release - available now!

    We are excited to announce the Aurea Customer Relationship Manager v11.8 Quality Release now available. ACRM now supports Microsoft SQL 2017 as a backend database for CRM.web, CRM.win, and CRM.designer. Additionally, ...
  • Aurea CRM Online Demo Updated

    Dear customers & Partner Community ,   with the latest release auf Aurea CRM 2018.3 (v11.3) I am also happy to announce the availability of the updated Aurea CRM online demo as well as our rebranded Aurea CR...
  • iOS 11.3 Contact Containerization for mobile applications

    Hi all,   today I got an interessting question and like to ask the community about your opinion.   With iOS 11.3 apple allows Contact Containerization. This means, that it is possible to seperate private a...
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    created by a.kroemer
  • Disable add appointment in calendar by typing

    Hi community,   I might be overlooking it in the administrator guide, but does anyone know if it is possible to disable the option to add contact moments in the calendar by typing text?     Thank yo...
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    last modified by stefgroenendaal
  • System Requirements Aurea CRM 11.3.0.pdf

    System Requirements Aurea CRM 11.3.0.pdf
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    last modified by abhishekjadhav
  • Support Portal is back online with full feature

    Dear Customer,   I am delighted to announce that the Support Portal is now back online with all features.   I thank you for your patience and understanding.   Best regards.
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    last modified by mael.forner@aurea.com
  • Deactivate / Inactive fields on person and contact person

    Hi everybody!   I tried to find a documantation or describtion for the fuctionality around the fields Inactive, Reason for exclusion, Active since, deactivated by id on the person (PE - 91 - 94) and contact pers...
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    last modified by disch
  • Best practice CRM infra structure

    Is there a best practice infra design for corporate use of CRM (750+ users)? Currently our clients CRM databases are running in a DBcluster, this cluster does not seem to limit performance. All CRM modules are runn...
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    last modified by antal
  • Aurea® Customer Relationship Manager April Quality Release - available now!

    We are excited to announce the Aurea Customer Relationship Manager April Quality Release now available. This release provides improved quality, stability and enhanced speed.   CRM.Web v11.7 Resolved 25 bugs deal...