• Webinar: Aurea 2018 Ein Insider-Einblick auf die Aurea CRM Lösungen [DE]

    For the English recording, please see: Webinar Recording: An Insider's Update on Aurea CRM Solutions [EN]   Already registered in AureaWorks? Watch the video now: Webinar: Aurea 2018 Ein Insider-Einblick auf die...
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  • Webinar Recording: An Insider's Update on Aurea CRM Solutions [EN]

    For the German recording, please see: Webinar: Aurea 2018 Ein Insider-Einblick auf die Aurea CRM Lösungen [DE]   Already registered in AureaWorks? Watch the video now: Webinar Recording: An Insider's Update...
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  • New Professional Services space for CRM customers now available!

    We’re excited to announce that the Aurea Professional Services team launched a space dedicated to services for Aurea CRM on April 12, 2018 here in AureaWorks called Services - Customer Relationship Management (C...
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  • Announcing Platinum Support 2018

        We are excited to announce new updates to Platinum Support for 2018. There will be several major improvements - as well as some changes that will make Platinum Support easier for your customers to use ...
  • Announcing the First-Ever Aurea Experience 18 Conference – Register Today

    Over the past year we have talked with so many of you and listened to the advice on the direction we should take our user conferences moving forward.  It's with this input that we're excited to share that JiveWor...
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  • Digital signatures with DocuSign in Aurea CRM

    As part of our consulting, sales and service processes are digitized, optimized and partially automated. Process efficiency is increased and employees are relieved of organizational tasks.   Our process design i...
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  • GDPR / DSGVO compliant use of test data with Aurea CRM

    The testing of functions, processes and interfaces is crucial for the smooth introduction of CRM systems as well as their continuous development. In the past, copies of data from the production system were often used,...
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  • [Final Reminder] Changes for Aurea CRM and Campaign Manager integration

    Dear customers and partners,   this is a final reminder to apply necessary changes to the ACRM and Campaign Manager (ACM) integration. According to the documentation the ACM Sync Middleware publishes event messa...
  • CRM Customers: Looking for information on GDPR and Aurea? Follow the New GDPR Space!

    Hello CRM community! The General Data Protection Regulation (GDPR) will take effect in the European Union (EU) on 25 May 2018. As you may know, the regulation imposes broad data privacy protections for EU individuals...
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  • Welcome to the CRM Community in AureaWorks

    **Note: this is the first blog in a short series where I'll write about the usage of this platform, the things we've achieved in the last year and especially the plan for 2018.**   I'm happy to welcome you to the...
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  • Deprecated Data Types And Upgrading To ACRM 2018 (v11)

    Dear customers,   we are constantly seeking to keep our product quality high and provide frictionless operations for your IT teams and end users alike. As part of these ongoing efforts we are also following 3rd...
  • Aurea CRM + Aurea Jive

    I like this article from our Aurea customer ALLIANZ a lot - it's about digital transformation and how this effects and optimizes spreaded team structures or getting more agile and more transparent across organizationa...
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  • Digital Transformation at Allianz

    I'm excited to share an excellent article written by one of our very own community members, Michael Wegscheider from the Allianz Group. This piece in ITProPortal showcases his digital transformation expertise and high...
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  • The road to GDPR compliance for CRM and Email Marketing customers

    On May 25, 2018 the General Data Protection Regulation (GDPR) takes effect in the European Union (EU). This new regulation imposes broad new data privacy protections for EU individuals and applies to any company that ...
  • Aurea CRM Roadmap 2018 und Darüber Hinaus

    Aurea ist eines der raschest wachsenden Enterprise Softwareunternehmen und CRM ist das Herzstück unserer Produktsuite. Wir haben eine herausragende Vision erarbeitet und daraus eine konkrete Roadmap für die ...
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  • Aurea CRM Roadmap 2018 and Beyond

    Throughout the last several years, we listened to you - our clients - and to how markets are changing. CRM is no longer isolated and our Enterprise Edition combines elements around collaboration, communication, market...
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  • Aurea CRM Meilensteine und Herausforderungen

    Vielen Dank dass sie Teil dieser AureaWorks Plattform sind, Ich freue mich hier unsere Konversation über Aurea CRM fortführen zu können.   Wie ich im Welcome Blog erwähnt habe, hat Aurea vor d...
  • Aurea CRM Milestones and Challenges

    Thank you for joining us here in AureaWorks, I'm excited to continue our conversation about Aurea CRM.   As I mentioned in my Welcome blog, three years ago Aurea acquired the complete Update CRM business (now Aur...
  • Aurea CRM Customers: Introduce Yourself!

    Welcome to AureaWorks, we are so excited to have you!   Let me introduce myself, I'm the Senior Community Manager here along with Sarah O'Meara. If you have any questions about how this place works and where to ...
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  • Willkommen bei der CRM Community in AureaWorks

    Lieber Aurea CRM Kunde oder Interessent,   Ich freue mich sehr Sie hier in der Aurea CRM Community innerhalb von „AureaWorks“ – unserer neuen Customer Engagement Plattform auf Basis unseres neue...