• Editing the same information by multiple users - the "last" save overwrites all concurrent modifications

    Some of our users use the CRM as workflow planner. Although the CRMweb has "edit", "save" and "cancel" buttons on the expand masks, the "edit" button does not actually "lock" the information for other users and relea...
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    last modified by bjn
  • Known issue with Bing Map integration

    Dear customers,   We have detected Tuesday evening an issue with Bing Map integration.   You may see the message: " The request was forbidden. Your credentials may be denied or suspended ".   This is...
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    last modified by mael.forner@aurea.com
  • Aura CRM and MS Graph

    I got following question from a customer. Is it planned to implement a connector to Exchange over Microsoft Graph or is it generally planned to have an interface with MS Graph to Microsoft Office365 products and fun...
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    last modified by disch
  • Is it possible to upload pictures via the Import Modul?

    Hey,   i want to share images between an mobile application and our CRM. Is it possible to upload images automatically in CRM via the Import Modul and link them to a customer?
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    last modified by loewen
  • CRM.Client Demo Designer

    Hi community,   I remember having access to the crm.client demo designer. Unfortunately I can’t find the post anymore with the URL to the demo designer and the credentials. Could anyone please send them ...
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    last modified by stefgroenendaal
  • From Monthly to Quarterly release

    Dear Customers,   After discussion, we have heard your difficulties to implement monthly our releases and, as version 11 has now reached the best level of stability, I am delighted to announce that we are moving...
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    last modified by mael.forner@aurea.com
  • CRM.Phone - url parameter for profile=none

    What is the parameter for the CRM.web to start with "no phone profile". From the "web admin manual - Appendix D URL Parameters" there is only a example to use one specific. But there is no example to "disable" the p...
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    last modified by bjn
  • Authentication Provider

    Hi everybody!   Following questions "Which Autentication Providers are supported and are there difference in the CRM System?"   I know where we can change the Autentication Provider in the IIS, but we are ...
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    last modified by disch
  • Support Process: How to prevent the auto-closure of the case?

    Dear Customers,   Regularly, the Support is asked to keep the case open while you verify (or look for) information. It could be because you are going on vacations and know you will not be able to verify the sugg...
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    last modified by mael.forner@aurea.com
  • Installation guide EWS user

    Good morning, Is their a specific installation manual for creating an EWS user in office 365 for the connector, that also shows specific options and consequences for CRM.connector? Kind regards, Antal Augusteijn
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    last modified by antal
  • Disabling pop-up "Save recurring activity" in process step

    Hi community,   I'm updating two fields of a MA record in a process in a simple Expand step. This step must be fully automatically and no user input should be required.     This is working as expect...
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    last modified by stefgroenendaal
  • Multiple Twitter Feed on Homepage

    Hi everyone,   I tried uploading a twitter feed on my homepage and was able to do successfully. I added one twitter handle on the homepage.   Is there a way to add more than one twitter handle feed in one ...
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    last modified by asif.hashmi
  • UQL Limitation on Sort Order of Queries with Joins between Info Areas

    Dear customer,   You may come across an unexpected lack of sort order in query results, despite sorting being defined in the corresponding UQL statement. This is a known limitation associated with most of these ...
  • Question regarding default values in a process

    Hi Community,   I'm using default values from a process storage in a ExpandNew process step.   I would like to fill aditional fields with default fieldvalues, but since I'm using default fieldvalues from...
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    last modified by stefgroenendaal
  • Downtime Lyris SyncMiddleware between 13/06 and 14/06

    Dear customers,   You may have experimented a downtime affecting the operation of the synchronization Middleware.   It occurred on the period between 2019-06-13 17:00 CEST and 2019-06-14 09:00 CEST, a tem...
  • Kostenindikation

    Hallo, kann mir jemand eine grobe Kostenindikation für die Lizenzierung der CRM Enterprise Edition für ein on-premise oder cloud Lösung mit ca. 600 Nutzer geben? Nur indikativ, keine Kosten für Cu...
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    last modified by analysator
  • updfield decoding

    Dear community,   Is there a key to decode 'updfield' field in sql server to get to know what fields have been changed and when for the last time.   Just to give an example: 0x260000005A1B7ACCF146601B9918...
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    last modified by sqlprojekt
  • 0 rows and next step in a process.

    Dear Community,   I would like to get search action template autosearched in a process and if it returns 0 rows It should go to the next specified step automatically. If it returns at least 1 row the process sho...
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    last modified by sqlprojekt
  • Missing DLL for Oracle version 11.7 and 11.8

    Hello,   Versions 11.7 and 11.8 are missing a DLL if you upgrade or make a fresh installation for Oracle.   The missing element has been added to the folder with instructions: Aurea Product Releases ...
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    last modified by mael.forner@aurea.com
  • iOS 11.3 Contact Containerization for mobile applications

    Hi all,   today I got an interessting question and like to ask the community about your opinion.   With iOS 11.3 apple allows Contact Containerization. This means, that it is possible to seperate private a...
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    created by a.kroemer