• Installation guide EWS user

    Good morning, Is their a specific installation manual for creating an EWS user in office 365 for the connector, that also shows specific options and consequences for CRM.connector? Kind regards, Antal Augusteijn
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    last modified by antal
  • CRM.Phone - url parameter for profile=none

    What is the parameter for the CRM.web to start with "no phone profile". From the "web admin manual - Appendix D URL Parameters" there is only a example to use one specific. But there is no example to "disable" the p...
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    last modified by bjn
  • Disabling pop-up "Save recurring activity" in process step

    Hi community,   I'm updating two fields of a MA record in a process in a simple Expand step. This step must be fully automatically and no user input should be required.     This is working as expect...
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    last modified by stefgroenendaal
  • Multiple Twitter Feed on Homepage

    Hi everyone,   I tried uploading a twitter feed on my homepage and was able to do successfully. I added one twitter handle on the homepage.   Is there a way to add more than one twitter handle feed in one ...
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    last modified by asif.hashmi
  • Support Process: How to prevent the auto-closure of the case?

    Dear Customers,   Regularly, the Support is asked to keep the case open while you verify (or look for) information. It could be because you are going on vacations and know you will not be able to verify the sugg...
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    last modified by mael.forner@aurea.com
  • UQL Limitation on Sort Order of Queries with Joins between Info Areas

    Dear customer,   You may come across an unexpected lack of sort order in query results, despite sorting being defined in the corresponding UQL statement. This is a known limitation associated with most of these ...
  • Question regarding default values in a process

    Hi Community,   I'm using default values from a process storage in a ExpandNew process step.   I would like to fill aditional fields with default fieldvalues, but since I'm using default fieldvalues from...
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    last modified by stefgroenendaal
  • Downtime Lyris SyncMiddleware between 13/06 and 14/06

    Dear customers,   You may have experimented a downtime affecting the operation of the synchronization Middleware.   It occurred on the period between 2019-06-13 17:00 CEST and 2019-06-14 09:00 CEST, a tem...
  • Kostenindikation

    Hallo, kann mir jemand eine grobe Kostenindikation für die Lizenzierung der CRM Enterprise Edition für ein on-premise oder cloud Lösung mit ca. 600 Nutzer geben? Nur indikativ, keine Kosten für Cu...
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    last modified by analysator
  • updfield decoding

    Dear community,   Is there a key to decode 'updfield' field in sql server to get to know what fields have been changed and when for the last time.   Just to give an example: 0x260000005A1B7ACCF146601B9918...
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    last modified by sqlprojekt
  • 0 rows and next step in a process.

    Dear Community,   I would like to get search action template autosearched in a process and if it returns 0 rows It should go to the next specified step automatically. If it returns at least 1 row the process sho...
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    last modified by sqlprojekt
  • Missing DLL for Oracle version 11.7 and 11.8

    Hello,   Versions 11.7 and 11.8 are missing a DLL if you upgrade or make a fresh installation for Oracle.   The missing element has been added to the folder with instructions: Aurea Product Releases ...
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    last modified by mael.forner@aurea.com
  • iOS 11.3 Contact Containerization for mobile applications

    Hi all,   today I got an interessting question and like to ask the community about your opinion.   With iOS 11.3 apple allows Contact Containerization. This means, that it is possible to seperate private a...
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    created by a.kroemer
  • Disable add appointment in calendar by typing

    Hi community,   I might be overlooking it in the administrator guide, but does anyone know if it is possible to disable the option to add contact moments in the calendar by typing text?     Thank yo...
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    last modified by stefgroenendaal
  • Support Portal is back online with full feature

    Dear Customer,   I am delighted to announce that the Support Portal is now back online with all features.   I thank you for your patience and understanding.   Best regards.
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    last modified by mael.forner@aurea.com
  • Deactivate / Inactive fields on person and contact person

    Hi everybody!   I tried to find a documantation or describtion for the fuctionality around the fields Inactive, Reason for exclusion, Active since, deactivated by id on the person (PE - 91 - 94) and contact pers...
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    last modified by disch
  • Best practice CRM infra structure

    Is there a best practice infra design for corporate use of CRM (750+ users)? Currently our clients CRM databases are running in a DBcluster, this cluster does not seem to limit performance. All CRM modules are runn...
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    last modified by antal
  • When can we expect version 11.7.0?

    Since there are problems with the exchange connector in version 11.5.0 and 11.6.0 we would like to patch as soon as possible to a new version. When can we expect version 11.7.0?
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    last modified by stefgroenendaal
  • HTML-Textfields Sync between Outlook 2016 and Aurea CRM

    Hello Together,   we have an issue at a customer installation with the usage of HTML-Textfield and Outlook 2016. Even if the user makes changes in Outlook 2016 the html-text is to long for the standard-html-fie...
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    last modified by jklumpp
  • Is it possible to add additional links to a ExpandNew in a process?

    Is it possible to add additional links in a “ExpandNew” process action template besides the preconfigured link and link2. If so, how?     In the example above I’ve used both of the precon...
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    last modified by stefgroenendaal