• Combine parameters in Widget Options

    Hi community,   I’m tryring to combine both parameters as seen below in the Widget Options of a tree view.   {"viewOptions": {"list": {"grid": {"showSumLine": false }}}} {"viewOptions": {"list": {"c...
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    last modified by stefgroenendaal
  • autocomplete="off" for input fields

    I've looked for any hint in the PDF guides and searched for a web configuration parameter in designer, but have found nothing. Chrome (currently the leading browser platform) does not support site-specific autofill se...
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    created by _miki_
  • CRM.WebService

    Hi, I would like to ask the community what is their experience with working with CRM.WebService module and also I have few questions for more advance users. 1. Whether is it possible to pass the parameters to query ...
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    last modified by marcin.putelbergier
  • SLA process implementation for Tickets (KM)

    Hi, We would like to implement a SLA process for Tickets in ACRM. This process should take few informations / requirements into consideration: 1. SLA process actors: - Service Provider - Active user (REP) in ACRM ...
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    last modified by marcin.putelbergier
  • CRM.Client: 3 Operating Systems for Support

    To our Valued Customers:   With the introduction of our new beta release, CRM.Client for Android, we have made changes to our support portal. When a ticket is submitted, you will now be required to indicate your...
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    last modified by mael.forner@aurea.com
  • Connector SE and Exchange Online 365 without Basic Authentication

    I got the following question from a customer. Microsoft announced the End of support for Basic Authentication access to Exchange Online API’s for Office 365 customers. The Customer is using the Connector SE wi...
  • CRM - QueryReport Function vs CRM.Launcher

    Hi, We are thinking about using CRM action called QueryReport as an alternative for CRM.Launcher in some cases . This function is basically transforming executed query results written to XML using XSLT file and gener...
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    last modified by marcin.putelbergier
  • CRM role module - export to xml question

    Dear Community members,   I have a CRM problem to solve on Update 7 version and I would like to ask for your help. I exported the right configuration data from the right module to xml. Separated the file with Ms...
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    last modified by sszabo
  • Server side : develop / implement custom channel

    In the developer document CRM.Web_DeveloperGuide_v11.11.pdf  Chapter 4 - Creating Custom Channels is a Note: Note: Previous versions of Aurea CRM Web provided another approach for integrating custom. This app...
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    last modified by bjn
  • CRM.Pad 4.15: Issue with Date/Time validation while creating an Activity?

    Dear Customers,   Since Crm.pad 4.15 has been released, we have noticed requests regarding an issue of the Date/Time validation while creating an Activity. This is due to the correction of an internal Defect....
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    last modified by mael.forner@aurea.com
  • Aurea CRM Sandbox available?

    Is the Aurea CRM Sandbox still available as download? In the past we could download a sandbox VM with the ISI template pre-installed. Thank you for the reply.
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    last modified by stefgroenendaal
  • CRM system requirements - Server CORE?

    In the lastest document AureaCRM_SystemRequirements_v11.10.0 the Windows Server CORE Edition (no GUI / Desktop Composition) is not mentioned?   Can we use (supported) the CORE edition for our IIS-WebServers?...
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    last modified by bjn
  • Aura CRM and MS Graph

    I got following question from a customer. Is it planned to implement a connector to Exchange over Microsoft Graph or is it generally planned to have an interface with MS Graph to Microsoft Office365 products and fun...
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    last modified by disch
  • CTI with Teams

    Hi,   I received the following request from an external vendor:   Wir betreuen einen großen Kunden im Fränkischen im Bereich O365 / Projekt Einführung Teams und Telefonie. Im Rahmen der Telef...
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    last modified by Martin Ehret
  • CRM.Phone: Support of Microsoft Teams-Integration already planned?

    Hello,   Currently Skype4Business/Lync is supported for phone Integration. But Microsoft is pushing Teams as solution for multichannel communication.   This would conclude that Teams will be also the succe...
  • CRMpad - show available quota in sample documentation

    Hi,   anyone an idea if it's possible to show the value of available quota in sample documentation on CRMpad.   In web and win this information is available, therefor the users also asked for it on CRMpad....
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    last modified by a.kroemer
  • Out-of-the-box features/support for Qlikview-integration with Aurea.CRM?

    Hi,   some years ago the customers could buy an extension to the CRM for an out-of-the-box Qlikview integration with some standard reports. I cannot find any documentation on this anymore. Is this standard integ...
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    last modified by gabor.horvath
  • Editing the same information by multiple users - the "last" save overwrites all concurrent modifications

    Some of our users use the CRM as workflow planner. Although the CRMweb has "edit", "save" and "cancel" buttons on the expand masks, the "edit" button does not actually "lock" the information for other users and relea...
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    last modified by bjn
  • Known issue with Bing Map integration

    Dear customers,   We have detected Tuesday evening an issue with Bing Map integration.   You may see the message: " The request was forbidden. Your credentials may be denied or suspended ".   This is...
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    last modified by mael.forner@aurea.com
  • Actual documentation available?

    I have found a Web Developer Guide for CRM (CRM.Web_DeveloperGuide_v11.8.0.pdf) on Aurea Works (also later version of this document exists). It seems to be update regularly - last time this May. Unfortunately the docu...
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    last modified by gabor.horvath