• Connector SE and Exchange Online 365 without Basic Authentication

    I got the following question from a customer. Microsoft announced the End of support for Basic Authentication access to Exchange Online API’s for Office 365 customers. The Customer is using the Connector SE wi...
  • CRM - QueryReport Function vs CRM.Launcher

    Hi, We are thinking about using CRM action called QueryReport as an alternative for CRM.Launcher in some cases . This function is basically transforming executed query results written to XML using XSLT file and gener...
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  • CRM.WebService

    Hi, I would like to ask the community what is their experience with working with CRM.WebService module and also I have few questions for more advance users. 1. Whether is it possible to pass the parameters to query ...
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    last modified by marcin.putelbergier
  • SLA process implementation for Tickets (KM)

    Hi, We would like to implement a SLA process for Tickets in ACRM. This process should take few informations / requirements into consideration: 1. SLA process actors: - Service Provider - Active user (REP) in ACRM ...
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    last modified by marcin.putelbergier
  • CRM role module - export to xml question

    Dear Community members,   I have a CRM problem to solve on Update 7 version and I would like to ask for your help. I exported the right configuration data from the right module to xml. Separated the file with Ms...
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    last modified by sszabo
  • Server side : develop / implement custom channel

    In the developer document CRM.Web_DeveloperGuide_v11.11.pdf  Chapter 4 - Creating Custom Channels is a Note: Note: Previous versions of Aurea CRM Web provided another approach for integrating custom. This app...
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    last modified by bjn
  • iOS 11.3 Contact Containerization for mobile applications

    Hi all,   today I got an interessting question and like to ask the community about your opinion.   With iOS 11.3 apple allows Contact Containerization. This means, that it is possible to seperate private a...
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  • interface Xing-Event

    For one of our customer projects we need an interface between campaign management and Xing events. Does a partner already have experience here? I am looking forward to hearing from you. Regards Erich
  • Callcenter Solution in Aurea CRM / Using 3CX PBX-System

    Hello Togehter,   on of our customer is asking for a solution to use 3CX as pbx System. In addition they are asking for a callcenter implementation with aurea crm.   Is there anybody who has experience wi...
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    created by jklumpp