• Migrate List Manager to another subnet

    what is the procedure on how to change the IP address for the application server?
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    last modified by jbautista
  • Lyris Support

    how do I get suport for Lyris List Manager?
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    last modified by jbautista
  • Aurea Campaign Manager 2019.10 Release - available now!

    We are excited to announce the Aurea Campaign Manager 2019.10 release is now available. This release provides improved quality, stability and enhanced speed.   Resolved 9 bugs surrounding: HTML importing Previe...
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    created by triciawashington
  • can a lyris message be sent to a phone number as a text message

    This is a question from my management.  If a phone number is listed as the email address, will the message be sent/received?
  • Aurea® Campaign Manager 2019.9 Release - available now!

    We are excited to announce the Aurea Campaign Manager 2019.9 Release now available. This release provides improved quality, stability and enhanced speed.   Resolved 18 bugs surrounding: User Interface Security ...
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    created by triciawashington
  • Is there an MSSQL query to get the number of members on ALL lists? I'm running SQL 2016.

    I am looking for an SQL query to get a total sum of the number of members for each list. Do you have a suggestion? Thanks.
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    last modified by carla.mtb
  • password reset link throws a 404 error page

    Hi there,   I’m new for Lyris and have an issue with the password reset link which is sent by Lyris and throws a 404 error page.   Please help.
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    last modified by gbekele
  • What is the difference between ALM (on premise) and Lyris/cam (saas)?

    Does ALM still exists? How can we use it (license etc.)? What is the difference to lyris/cam (cloud solution)? Is there an integration to acrm? At the moment we are trying to use lyris/cam with our crm and have some s...
  • Aurea® List Manager 12.3.6 Release Available

    Aurea List Manager 12.3.6 Release is available. This release provides improved quality, stability and enhanced speed.   Resolved 31 bugs including: User Interface Crashes SSL Issues Security Issues Email Tes...
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    created by chris.benkert
  • List Manager Standard Overview EN

    List Manager Standard Overview EN
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    last modified by tatiana.ulak
  • Has anyone integrated ListManager with the Edge browser?

    Has anyone encountered user compatibility issues on Microsoft's Edge browser for the web UI for ListManager?   The application is running version 12.1.18 and will updated to 12.1.21 (shortly after an OS upgrade ...
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    last modified by carla.mtb
  • New Release for Aurea List Manager - available now

    We are excited to announce the new release of Aurea List Manager 12.3.5 is now available. This release resolves issues for improved quality and stability.   Log-in to the Aurea Support Portal to access and insta...
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    created by chris.benkert
  • 2019 Annual Report: A Look Back and What’s Ahead

    2018 marked the first in our six year history where we did not expand through acquisition.  This was an intentional decision; coming off of our biggest acquisition year ever – highlighted by the July, 2017 ...
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    created by lauren.vescera
  • redirect optouts to new server

    Hi   I need to redirect all optouts to a new host either via "a" record or cname if possible. Where do we set this up in LM
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  • java support?

    Currently, to view LM on-premise reports, my browser is required to have an install of Java.  CHROME and Firefox aren't Java friendly, however, IE continues to be useful.   JAVA has proved to be a dange...
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    last modified by pat@dundee.net
  • The Messages Contributed is not updating

    I have list member who clearly contributed to a list (discussion list).  When I look at members history it indicates zero under messages contributed. Before I write this up as a possible bug is anyone experiencin...
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    last modified by pat@dundee.net
  • 2019 Aurea Platinum for ALM question

    AUREA PLATINUM SUPPORT INCLUDES.: Managed upgrades once a year.   What is a managed upgrade and how does it differ from those who are paying for updates and upgrades on a yearly basis?   Thank you
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    last modified by pat@dundee.net
  • Meet the New Aurea Support Portal: 6 Can’t-Miss Features

    As an Aurea customer, hopefully you have experienced Aurea’s new Customer Support Portal. The Portal offers an exciting and content-rich way to get your questions answered, share ideas with other users, and lear...
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    created by triciawashington
  • What's New with the Aurea Unlimited Software Library

    As you know, we started rolling out Aurea Unlimited late last year as part of our mission to reinvent enterprise software with the industry’s first unlimited software library. Today we took this new business mod...
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    created by triciawashington
  • Does cloud-based email introduce risk to your organization?

    There’s a good reason that so many businesses are moving to cloud-based email services like Gmail and Microsoft Office 365. These are familiar vendors with a promise of exceptional performance and ease of use wi...
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    created by Sarah O'Meara