• We are running a legacy Lyris v11 can we update our current lists to the latest on premise or in cloud.

    We have a legacy Lyris v11 system on premise and would like to know if its possible to: Export our current solution and lists then import it to the latest on premise version? Export our current solution and lists th...
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    created by dgrant
  • Unable to Specify Editable Regions in Templates.

    We are trying to create a set of templates that our users can access. While we are able to create the HTML content and paste it in, we seem to be unable to actually specify the Editable Regions in the template. We hav...
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    last modified by ianaberle
  • Batch un-ban members

    We have inadvertently banned a large batch of contacts on the entire server, in version 11, due to a recent issues with Yahoo and AOL blocking us. Now we cannot find a method to un-ban them in a batch. It appears the ...
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    last modified by andree-blender
  • How do I turn TLS encryption on for my Lyris 11.1?

    Hoping someone can help me.  We are using Lyris 11.1 on premises.  Email are not going out encrypted.  How do I turn on encryption? Thanks!!
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    last modified by dcuellar
  • Is there a way to extract settings of a list via SQL?

    Hello there, I need to figure out how many of our 500+ lists are set up as discussion lists v. announcement/marketing lists. Has anybody done this via MSSQL? Most SQL queries I've seen are centered on members of a ...
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    created by jaimegz
  • how to track opened emails?

    I'm using Lyris LM version 12.3.6.   I am trying to test tracking of opened emails.   I sent a test message tracking the opening of the emails. I opened the email from 2 of the recipients mailboxes, and t...
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    last modified by baezjuan
  • Creating a list with Subscribe capabilities

    I need assistance with creating a list that allows people to subscribe to the list via email or web link. Is that possible, and if so how can I accomplish this?
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    last modified by jg3741
  • Migrate List Manager to another subnet

    what is the procedure on how to change the IP address for the application server?
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    last modified by jbautista
  • can a lyris message be sent to a phone number as a text message

    This is a question from my management.  If a phone number is listed as the email address, will the message be sent/received?
  • Is there an MSSQL query to get the number of members on ALL lists? I'm running SQL 2016.

    I am looking for an SQL query to get a total sum of the number of members for each list. Do you have a suggestion? Thanks.
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    last modified by carla.mtb
  • What is the difference between ALM (on premise) and Lyris/cam (saas)?

    Does ALM still exists? How can we use it (license etc.)? What is the difference to lyris/cam (cloud solution)? Is there an integration to acrm? At the moment we are trying to use lyris/cam with our crm and have some s...
  • Has anyone integrated ListManager with the Edge browser?

    Has anyone encountered user compatibility issues on Microsoft's Edge browser for the web UI for ListManager?   The application is running version 12.1.18 and will updated to 12.1.21 (shortly after an OS upgrade ...
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    last modified by carla.mtb