Jive 9.0.4 Maintenance Release - Now Available
Jive continuously improves our products and prioritizes resolving issues identified by our clients. Today, we're happy to announce that Jive 9.0.4 is now available for our hosted and on-premise clients. In addition to addressing approximately 400 issues, the 9.0.4 Jive release brings GDPR-compliant functionality to your Jive Interactive Intranet product.
General Data Protection Regulation (GDPR)-compliant Features
On 25 May 2018, the General Data Protection Regulation (GDPR) takes effect in the European Union (EU). The new regulation imposes broad new data privacy protections for EU individuals and applies to any company that collects or handles EU personal data, regardless of the company’s location. Jive is committed to helping our clients comply with the GDPR through privacy and security protections in our products and services.
Areas of Product ImprovementIn addition to providing GDPR-compliant features, our engineering and Product teams focused on resolving the most critical and commonly client-reported items. These include improvements in the following areas:
- Performance - upwards of 10x speed improvements in Community Manager Reports (CMR) generation.
- Resolved issues around APIs, Document Conversion, Records Retention, Widgets, and more!
Download the Jive 9.0.4 Release
To take advantage of these features and capabilities, an upgrade to Jive version 9.0.4 is required. Clients on Jive version 9.0 or greater, this upgrade is available without an additional license fee, however, a Professional Services package may apply if assistance is required. Clients on Jive versions prior to 9.0, will need to undergo an upgrade to version 9.0.4 in order to take advantage of GDPR compliance product features. License and Professional Services fees apply if assistance is required.
On-premise clients may upgrade your community to the latest Jive 9.0.4 release by downloading it from your licenses page. If you are a hosted client, please contact support.
Introducing Complimentary Data Protect Services for Aurea Platinum Support Customers
Platinum Data Protect Services
Individual’s Right - Data Portability: Quick Download
|For Cloud and Hosted CommunitiesJive will create a zip file containing a JSON formatted file with a user’s profile information, their associated Jive content and their associated files. This allows you to quickly access and manage the information you provide to your users upon their requests for data portability.|
Individual’s Right to Erasure: SoftDelete
For Cloud and Hosted CommunitiesJive will clear a user’s profile and anonymize @mention references to that person throughout your Jive databases while leaving their associated content in-place.This helps in cases where you need to retain certain content from a user that would otherwise have been deleted using the existing Delete User functionality
Aurea Platinum Support customers may submit a ticket through the Customer Support Portal to request these services be performed after May 25th, 2018.
If you have any additional questions, would like to schedule your upgrade, or learn more about the Aurea Platinum Support program, please contact your Account Manager.