We are excited to announce a new space for everything Jive customers need to know about Jive Platinum Support Services. This new AureaWorks space provides detailed, descriptive information about all of our Aurea Platinum Support services specifically for Jive. You’ll learn what to expect and how to prepare for the array of additional services for cloud and on-premise customers with your Aurea Platinum Support.
Our hope is that you can take full advantage of the significant insights and value your Jive Platinum Support membership affords you and your organization, while making the most of your Jive solution.
We will be rolling out additional spaces for other Aurea products in the near future, so stay tuned!
Please let us know if you have any questions or comments by replying to this blog or posting in the Jive Platinum space.
Hello Jive community!
The General Data Protection Regulation (GDPR) will take effect in the European Union (EU) on 25 May 2018. As you may know, the regulation imposes broad data privacy protections for EU individuals and applies to any company that collects or handles EU personal data. At Aurea, data protection is of critical importance so we are committed not only to our own compliance, but also helping our customers address the GDPR requirements that are relevant to our products and services.
To stay up to date on Aurea communications regarding GDPR, Jive customers should follow the Aurea and GDPR Compliance space (Partners, please follow Aurea and GDPR Compliance - Partners). If you are unsure how to follow a place, please see How to Follow Places in AureaWorks.
Just looking for the GDPR white paper for Jive customers? You can find them here:
If you have questions about GDPR, please reach out to your Account Manager.
|Internal (for employees, as well as contractors and other external contributors)||External (for customers or partners)|
|Common use cases||Company intranet, enterprise collaboration hub, employee onboarding, sales enablement, HR portal, IT help desk|
Increased productivity, knowledge-sharing and innovation, employee engagement, strategic alignment, cultural cohesion, job satisfaction and retention.
|Higher brand awareness, sales, customer satisfaction and loyalty. Better partner alignment, enablement and effectiveness.|