• Deep Dive: Engagement Index and User to User Interactions Chart

    Every quarter we add new analytical functionality to our Jive platform to give community manager new ways to understand the community. In the past these analytical capabilities have been focused on giving managers the...
    Udit Shah
    last modified by Udit Shah
  • One Stop for 2015.2 Cloud Release Content

    Bookmark or follow this document to get updates on all content and upgrade notices for this release. Feature Overview: Sneak Peek: Jive-n 2015.2 Sneak Peek: Jive-x 2015.2 2015.2 Cloud Release Webinar Recording ...
    Betty Ho
    last modified by Betty Ho
  • A Sneak Peek: Jive-n 2015.2

    It really has only been three months since our last major cloud release; and the next spanking new release is here! We're very excited to start showcasing the soon-to-be-released cloud features for internally-facing c...
    Betty Ho
    last modified by Betty Ho
  • Sneak Peek: Jive-x 2015.2

    It really has only been three months since our last major cloud release; and the next brand spanking new release is here! We're very excited to start showcasing the soon-to-be-released cloud features for external comm...
    Betty Ho
    last modified by Betty Ho
  • Jive-n and Jive-X 2015.2 Upgrade and Onboarding Guide

    This short guide explains the new features and known changes to Jive-n and Jive-x with the 2015.2 Release. We hope it will help you get ready for this release and explain it to your users.   If you're looking fo...
    melanie.jennings
    last modified by melanie.jennings
  • Known Issues in Jive-n and Jive-x 2015.2

    Component Problem ID Severity Release Notes Title Activity,Activity: Recommender JIVE-56210 S1 Popular Content widget shows stale content when no filters are applied Analytics,Analytics: Impact Stats JIVE-58177 S1 Dis...
    marya.devoto
    last modified by marya.devoto
  • Allow users to change their vote in a Jive poll.

    score205
    Endorsed, not scheduled
    41 votes
    We have a use case where someone voted a certain way in a Jive poll, based on some information they forgot about.  When the correction was brought up, the user wanted to change their vote.  There should be a...
    jberlin
    last modified by jberlin
  • 2015.2 Cloud Release Webinar Recording

    Betty Ho
    last modified by Betty Ho
  • Q&A | 2015.2 Cloud Release

    Here is the list of the attendee questions that came up during the 2015.2 Cloud Release Webinar along with answers from our product team.   Question Answer General Which of the features with this release are av...
    Harini Sridharan
    last modified by Harini Sridharan
  • How to Enable and Configure the Jive Support Center Functionality

    Open video

    CurtisG
    last modified by CurtisG
  • Deep Dive: Support Center

    The most prominent and proudest capability of the 2015.2 release is the brand new Support Center. The experience is centered around the end user needing help or looking for information and answers to their questions. ...
    Betty Ho
    last modified by Betty Ho
  • Deep Dive: Jive Connector for Lync

    At Jive, we are constantly looking for ways to make it simpler and easier to integrate Jive with your existing tools and workflows. In support of that goal, we're delivering the new Jive connector for Lync with Jive-n...
    Betty Ho
    last modified by Betty Ho
  • Announcing a new app to access your license information: My Jive Licenses

    Recently we have been working on something special for our customers in the Jive Community and as Jive Champions, we'd like to give you the heads up first.   It's called My Jive Licenses   My Jive Licenses w...
    Libby Taylor
    last modified by Libby Taylor
  • Jive-n and Jive-x 8.0.1 Now Available!

    We are pleased to announce the availability of Jive-n 8.0.1 and Jive-x 8.0.1. You can download 8.0.1 from your Purchases page or via the My Jive Licenses app.   This release provides many stability and usabilit...
    Harini Sridharan
    last modified by Harini Sridharan
  • Jive-n and Jive-x 2015.2 Release Notes

    We're pleased to announce the release of Jive 2015.2! If you've been working in an earlier Cloud version, you'll find lots of information about the new features and changes in the Jive-n and Jive-X 2015.2 Upgrade and ...
    marya.devoto
    last modified by marya.devoto
  • Notable Known Issues in Jive-n and Jive-x 2015.2

    Problem ID Severity Release Notes Title Workaround JIVE-56210 S1 Popular Content widget shows stale content when no filters are applied Applying a filter causes the content to update.
    marya.devoto
    last modified by marya.devoto
  • Fixed Issues in Jive-n and Jive-x 2015.2

    Component Problem ID Severity Release Notes Title Activity,Activity: Email Notifications JIVE-6206 S2 Line breaks in "Share" emails are not honored Activity,Activity: Status Levels JIVE-48953 S2 Status points aren't a...
    marya.devoto
    last modified by marya.devoto
  • Questions (Preview/Beta Feature in 2015.2 Release)

    This feature is beta functionality. It is available now for advance planning and early feedback. Feel free to toggle on this feature and play around with it in your preview instances if you have them; we recommend thi...
    melanie.jennings
    last modified by melanie.jennings
  • Support Center Onboarding Guide

    What is the Support Center? Is Support Center for Internal or External Communities? Example Support Center (Jive-x) Example Support Center (Jive-n) Enabling Support Center Removing or Editing the Sup...
    melanie.jennings
    last modified by melanie.jennings
  • Redesigned Documents (Preview/Beta Feature in 2015.2 Release)

    This feature is beta functionality. It is available now for advance planning and early feedback. Feel free to toggle on this feature and play around with it in your preview instances if you have them; we recommend thi...
    melanie.jennings
    last modified by melanie.jennings