• New Aurea Platinum Support Resources for Jive Customers

    We are excited to announce a new space for everything Jive customers need to know about Jive Platinum Support Services. This new AureaWorks space provides detailed, descriptive information about all of our Aurea Plati...
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  • Jive 9.0.4 Maintenance Release Now Available for Jive-n

    Jive 9.0.4 Maintenance Release - Now Available Jive continuously improves our products and prioritizes resolving issues identified by our clients.  Today, we're happy to announce that Jive 9.0.4 is now available ...
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  • Jive Customers: Looking for information on GDPR and Aurea? Follow the New GDPR Space!

    Hello Jive community! The General Data Protection Regulation (GDPR) will take effect in the European Union (EU) on 25 May 2018. As you may know, the regulation imposes broad data privacy protections for EU individual...
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  • Announcing the First-Ever Aurea Experience 18 Conference – Register Today

    Over the past year we have talked with so many of you and listened to the advice on the direction we should take our user conferences moving forward.  It's with this input that we're excited to share that JiveWor...
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  • Jive Daily - The Gift of Mobility for Your Company: A Success Kit by Jive

    Hello Jive Users,   Who doesn't like having the ability to be connected, consume news, collaborate and contribute from wherever they are? We all like being mobile-first and work from different places. For that r...
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  • Jive 9.0.3 Maintenance Release Now Available for Jive-n and Jive-x

    Jive 9.0.3 Maintenance Release - Now Available As mentioned in October's Product Update Blog, Jive continuously improves our products and prioritizes resolving issues identified by our clients.  When applicable, ...
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  • January 2018 Jive-n/x Cloud Maintenance Update

    All Jive-n/x Cloud Production and Preview instances will receive a maintenance update between January 5-12, 2018.  This maintenance release reinforces our commitment to improving the quality, stability, and perfo...
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  • Jive Products and EU  Cookie Laws

    Jive is committed to ensuring the security of our customers’ data and complying with all applicable data privacy laws, rules and regulations.  As part of our global compliance strategy, we want to be open a...
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  • Tracking Traffic from Jive System-Generated Emails with Google Analytics

      NOTE: This blog was originally published in 2011 but it was requested that we keep it live in the system and not archived. Some of the detail contained herein may be out of date. The original author is no long...
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  • Improving How Support Case Environments are Managed

    Jive will soon be introducing an improved way to manage and select your Jive environments when creating a new support case in your MyJive support group in Jive Community.   This is a change we've put into place ...
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  • New MyJive Customer Support Group Layout Going Live Thursday, April 7

    On Thursday, April 7th, 2016, Jive will be officially launching a new layout for all of our customer's secret MyJive support groups in Jive Community.   The new layouts will be automatically available to all cus...
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  • Find out about our latest product releases

    Welcome to Jive Products spaces and subspaces where you can learn about product releases which are available to the general public.   Cloud release updates The best way to find the latest information in this spa...
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  • Getting Started: What is Jive-n and Jive-x?

    If the terms "Jive-n," "Jive-x," "Jive Interactive Intranet," "Jive Customer Communities," "internal communities" and "external communities" have you scratching your head, this is the place to start.     Bas...
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  • October 2017 Jive-n/x Cloud Maintenance Update - 2016.3.8 fix

    Over the last two weeks, we released version 2016.3.8 to all cloud customers (https://community.jivesoftware.com/community/customers/blog/2017/09/13/september-2017-jive-nx-cloud-maintenance-update ). As part of that r...
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  • Translation Service Updates

    We are always looking to innovate on our cloud features and provide the highest quality to our customers. With this in mind, we recently addressed some issues in our cloud translation service. We were able to provide ...
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  • Jive 8.0.6 is now available for Jive-n and Jive-x

    We are pleased to announce the general availability of Jive-n 8.0.6 and Jive-x 8.0.6.   This release addresses many issues in order to improve quality, stability, performance, and security. Specifically, some are...
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  • SFDC case management v1.2 release notes

    The Salesforce Case Management Connector links your Jive community to your Salesforce and allows customer to engage with your support team. Customers can manage their cases right from within your community in a famili...
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  • Deep Dive: Support Center

    The most prominent and proudest capability of the 2015.2 release is the brand new Support Center. The experience is centered around the end user needing help or looking for information and answers to their questions. ...
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  • Live Webinar With ADP: Transformative Results Through Internal & External Engagement

    Hi Everyone,   I'd like to personally invite you to a great webinar we're going to have next week with ADP: 'Transformative Results Through Internal & External Engagement".    Your organization m...
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  • Internet Explorer 9 & 10 End-of-Life in Q3 of 2017

    Summary Why EOL IE9/10? Recommendations & Next Steps   Summary  Jive currently supports Internet Explorer 9 & 10 within all Jive platforms, including Jive Custom and Jive Cloud. While bo...
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