• Jive Customers: Looking for information on GDPR and Aurea? Follow the New GDPR Space!

    Hello Jive community! The General Data Protection Regulation (GDPR) will take effect in the European Union (EU) on 25 May 2018. As you may know, the regulation imposes broad data privacy protections for EU individual...
    Sarah O'Meara
    last modified by Sarah O'Meara
  • January 2018 Jive-n/x Cloud Maintenance Update

    All Jive-n/x Cloud Production and Preview instances will receive a maintenance update between January 5-12, 2018.  This maintenance release reinforces our commitment to improving the quality, stability, and perfo...
    Shai Sagi
    last modified by Shai Sagi
  • Jive 9.0.3 Maintenance Release Now Available for Jive-n and Jive-x

    Jive 9.0.3 Maintenance Release - Now Available As mentioned in October's Product Update Blog, Jive continuously improves our products and prioritizes resolving issues identified by our clients.  When applicable, ...
    last modified by katherine.lulkiewicz
  • Jive Products and EU  Cookie Laws

    Jive is committed to ensuring the security of our customers’ data and complying with all applicable data privacy laws, rules and regulations.  As part of our global compliance strategy, we want to be open a...
    last modified by bill.pierznik
  • Jive Daily - The Gift of Mobility for Your Company: A Success Kit by Jive

    Hello Jive Users,   Who doesn't like having the ability to be connected, consume news, collaborate and contribute from wherever they are? We all like being mobile-first and work from different places. For that r...
    last modified by gili.guri-mill
  • Tracking Traffic from Jive System-Generated Emails with Google Analytics

      NOTE: This blog was originally published in 2011 but it was requested that we keep it live in the system and not archived. Some of the detail contained herein may be out of date. The original author is no long...
    last modified by mathews8
  • Improving How Support Case Environments are Managed

    Jive will soon be introducing an improved way to manage and select your Jive environments when creating a new support case in your MyJive support group in Jive Community.   This is a change we've put into place ...
    last modified by david.bastedo
  • New MyJive Customer Support Group Layout Going Live Thursday, April 7

    On Thursday, April 7th, 2016, Jive will be officially launching a new layout for all of our customer's secret MyJive support groups in Jive Community.   The new layouts will be automatically available to all cus...
    last modified by david.bastedo
  • Find out about our latest product releases

    Welcome to Jive Products spaces and subspaces where you can learn about product releases which are available to the general public.   Cloud release updates The best way to find the latest information in this spa...
    Libby Taylor
    last modified by Libby Taylor
  • Getting Started: What is Jive-n and Jive-x?

    If the terms "Jive-n," "Jive-x," "Jive Interactive Intranet," "Jive Customer Communities," "internal communities" and "external communities" have you scratching your head, this is the place to start.     Bas...
    Sarah O'Meara
    last modified by Sarah O'Meara
  • October 2017 Jive-n/x Cloud Maintenance Update - 2016.3.8 fix

    Over the last two weeks, we released version 2016.3.8 to all cloud customers (https://community.jivesoftware.com/community/customers/blog/2017/09/13/september-2017-jive-nx-cloud-maintenance-update ). As part of that r...
    Shai Sagi
    last modified by Shai Sagi
  • Translation Service Updates

    We are always looking to innovate on our cloud features and provide the highest quality to our customers. With this in mind, we recently addressed some issues in our cloud translation service. We were able to provide ...
    last modified by jeremy.grant
  • Jive 8.0.6 is now available for Jive-n and Jive-x

    We are pleased to announce the general availability of Jive-n 8.0.6 and Jive-x 8.0.6.   This release addresses many issues in order to improve quality, stability, performance, and security. Specifically, some are...
    Rob Hammond
    last modified by Rob Hammond
  • SFDC case management v1.2 release notes

    The Salesforce Case Management Connector links your Jive community to your Salesforce and allows customer to engage with your support team. Customers can manage their cases right from within your community in a famili...
    Shai Sagi
    last modified by Shai Sagi
  • Deep Dive: Support Center

    The most prominent and proudest capability of the 2015.2 release is the brand new Support Center. The experience is centered around the end user needing help or looking for information and answers to their questions. ...
    last modified by betty.ho
  • Live Webinar With ADP: Transformative Results Through Internal & External Engagement

    Hi Everyone,   I'd like to personally invite you to a great webinar we're going to have next week with ADP: 'Transformative Results Through Internal & External Engagement".    Your organization m...
    last modified by gili.guri-mill
  • Internet Explorer 9 & 10 End-of-Life in Q3 of 2017

    Summary Why EOL IE9/10? Recommendations & Next Steps   Summary  Jive currently supports Internet Explorer 9 & 10 within all Jive platforms, including Jive Custom and Jive Cloud. While bo...
    last modified by vinh.jones
  • Jive's Salesforce Case Management Connector - Ready for Action!

    Introducing the Salesforce Case Management Connector We are pleased to announce the release of Jive's Salesforce Case Management Connector. The Salesforce Case Management connector is a critical piece for turning a Ji...
    last modified by vinh.jones
  • Deep Dive: Jive Connector for Hangouts

      At Jive, we are constantly looking for ways to make it simpler and easier to integrate Jive with your existing tools and workflows. In support of that goal, we're delivering today the new Jive connector for Ha...
    last modified by hernan.guelman
  • Jive 9.0.1 for Hosted and On-Premise is now available

    We are pleased to announce that Jive 9.0.1 is now available for Hosted and On-Premise releases. Jive 9.0.1 is available for download from your My Jive Licenses app.     This release provides many stability ...
    last modified by maureen.byrne