• Enhance the value of your Jive community with Urgent Notifications

    Get ready to enhance the value of your Jive community. Jive Urgent Notifications is powerful feature lets you broadcast real-time alerts via high-visibility channels such as text and voice – immediately notifyin...
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    last modified by Shai Sagi
  • 6 Strategies to Revitalize Your Community, Part 1: Optimizing for Mobile

    Whether your Jive community has been around for six months or six years, whether it’s never been more active or is stuck in a slump, there are always ways to improve your users’ experience. That’s wh...
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    created by michelle.gantt
  • The Long-Term Future of Jive: Episode Five

    This is the fifth in a series of blog posts that will focus on answering the question “what is the long-term future of Jive?”   In today’s post, I’m going to take a break from the focus o...
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  • Jive Cloud 2019.1 on Amazon Web Services (AWS)

    See the release notes for full detail. 
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  • New Aurea Platinum Support Resources for Jive Customers

    We are excited to announce a new space for everything Jive customers need to know about Jive Platinum Support Services. This new AureaWorks space provides detailed, descriptive information about all of our Aurea Plati...
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    created by sarah.omeara
  • Jive 9.0.4 Maintenance Release Now Available for Jive-n

    Jive 9.0.4 Maintenance Release - Now Available Jive continuously improves our products and prioritizes resolving issues identified by our clients.  Today, we're happy to announce that Jive 9.0.4 is now available ...
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  • Jive Daily - The Gift of Mobility for Your Company: A Success Kit by Jive

    Hello Jive Users,   Who doesn't like having the ability to be connected, consume news, collaborate and contribute from wherever they are? We all like being mobile-first and work from different places. For that r...
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  • January 2018 Jive-n/x Cloud Maintenance Update

    All Jive-n/x Cloud Production and Preview instances will receive a maintenance update between January 5-12, 2018.  This maintenance release reinforces our commitment to improving the quality, stability, and perfo...
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  • Improving How Support Case Environments are Managed

    Jive will soon be introducing an improved way to manage and select your Jive environments when creating a new support case in your MyJive support group in Jive Community.   This is a change we've put into place ...
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  • Find out about our latest product releases

    Welcome to Jive Products spaces and subspaces where you can learn about product releases which are available to the general public.   Cloud release updates The best way to find the latest information in this spa...
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  • October 2017 Jive-n/x Cloud Maintenance Update - 2016.3.8 fix

    Over the last two weeks, we released version 2016.3.8 to all cloud customers (https://community.jivesoftware.com/community/customers/blog/2017/09/13/september-2017-jive-nx-cloud-maintenance-update ). As part of that r...
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    last modified by Shai Sagi
  • Translation Service Updates

    We are always looking to innovate on our cloud features and provide the highest quality to our customers. With this in mind, we recently addressed some issues in our cloud translation service. We were able to provide ...
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  • SFDC case management v1.2 release notes

    The Salesforce Case Management Connector links your Jive community to your Salesforce and allows customer to engage with your support team. Customers can manage their cases right from within your community in a famili...
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  • Deep Dive: Support Center

    The most prominent and proudest capability of the 2015.2 release is the brand new Support Center. The experience is centered around the end user needing help or looking for information and answers to their questions. ...
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  • Internet Explorer 9 & 10 End-of-Life in Q3 of 2017

    Summary Why EOL IE9/10? Recommendations & Next Steps   Summary  Jive currently supports Internet Explorer 9 & 10 within all Jive platforms, including Jive Custom and Jive Cloud. While bo...
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  • Jive's Salesforce Case Management Connector - Ready for Action!

    Introducing the Salesforce Case Management Connector We are pleased to announce the release of Jive's Salesforce Case Management Connector. The Salesforce Case Management connector is a critical piece for turning a Ji...
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  • Deep Dive: Jive Connector for Hangouts

      At Jive, we are constantly looking for ways to make it simpler and easier to integrate Jive with your existing tools and workflows. In support of that goal, we're delivering today the new Jive connector for Ha...
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  • Personal Insights - 2016.2 Deep Dive

    At Jive World '16 we showcased the concept of Personal insights which would provide every Jive cloud user with a knowledge of their social graph and the impact of their contributions to the Jive community. With 2016.2...
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  • Deep Dive: Jive Connector for Lync

    At Jive, we are constantly looking for ways to make it simpler and easier to integrate Jive with your existing tools and workflows. In support of that goal, we're delivering the new Jive connector for Lync with Jive-n...
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  • Jive Daily Cloud Org Chart | Feature Update for Cloud

    Today we've released a new update for our Jive Daily - Interactive Intranet Mobile App. If you are not using Jive Daily yet, you can download it from App Store or Google Play.   I'm excited to announce our newest...
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