• Jive Support Process in AureaWorks FAQ

    How do I get access to my company's group? How do I grant access to my company group? How do I find my company group? How do I get my licenses and downloads? How do I contact Jive? How do I create ...
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  • Release notes — Jive Daily for Cloud

    A new upgrade for Jive Daily is now available with Jive 2019.2 release. Check Release Notes - Jive Cloud for more information.   NOTE: As from Jive Daily 2018.1, we have changed the Jive Daily versioning format ...
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  • Engagement Analytics Events Classifications - Participation Ladder and Engagement Ladder

    Overview The following table shows events captured within Cloud Analytics, along with all possible Jive object(s) that can receive those events. We classify events by Engagement activity and Participation tier. We us...
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  • Recap: The Long-Term Future of Jive Blog Series

    Over the last several months, Aurea CEO Scott Brighton has taken to AureaWorks to share his vision of the long-term future of Jive. In five detailed posts (and hundreds of comments from the community!), Scott covered ...
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  • Fixed Issues in Jive Daily 2019.2.3

    Jive Daily 2019.2 introduces fixes and remediates security issues found since the last release. Daily-3000.1.0 (previously 2019.2.3) Release Jive 2019.2 Release See Also   Daily-3000.1.0 (previousl...
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  • Performance Improvements and Bug Fixes in Jive Cloud 2019.2.3

    Jive Cloud 2019.2 introduces important performance Improvements and fixes. It also remediates security issues found since the last release.   New The latest update includes information about 2019.2.3.1 release. ...
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  • Performance Improvements and Fixed Issues in Jive Hosted on Premise 9.1.0

    Jive Hosted on Premise 9.1.0 introduces important  fixes.   Performance Improvements in Jive Hosted on Premise 9.1.0 Here are the performance improvements in this release:   Component Problem ID Issue ...
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  • 6 Strategies, Part 5: Personalizing Your Communities with an Optimized Homepage

    So far in our 6 Strategies to Revitalize Your Community blog series, we’ve covered optimizing for mobile, improving search, recruiting and maintaining an advocate network, and engaging your executives. Today we&...
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  • 6 Strategies to Revitalize Your Community, Part 6: Sharing Your Successes

    Welcome to the sixth and final post in our 6 Strategies to Revitalize Your Community blog series. For our final topic, we’ll discuss what to do once you’ve used all these great strategies to relight the sp...
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  • 6 Strategies to Revitalize Your Community, Part 2: Improving Search

    Welcome back to our blog series on revitalizing your community. In our first post, we tackled how to optimize Jive for mobile. Today, we’ll discuss one of the most common questions that we hear from community ma...
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  • Release Notes - Jive Hosted on Premise

    We are happy to announce that the latest update to the Jive 9 release.   The latest upgrade introduces some important performance enhancements and fixed issues: Performance Improvements and Fixed Issues in Jive ...
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  • Performance Improvements and Fixed Issues in Jive Hosted on Premise 9.0.7.1

    Jive Hosted on Premise 9.0.7 introduces important performance improvements and fixes. It also remediates security issues found since the last release.     Additional Required Upgrade Steps: Prior to upg...
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  • Fixed Issues in Community Manager Reports 4.5.2.1/5.0.2.1

    Problem ID Release Notes Title CMR-1010 In version 4.5/5.0, Internet Explorer 8 causes JavaScript error in Community Manager Reports CMR-964 Community Manager Reports does not recognize localization CMR-93...
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  • Known Issues in Community Manager Reports 4.5.2.1/5.0.2.1

    Problem ID Release Notes Title CMR-1083 In some cases, the points in the User Leaderboard chart may be inconsistent with those shown in the main app CMR-1093 Views to the Place Overview page are not currently inclu...
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  • Known Issues in Community Manager Reports 5.0.2.2

    Problem ID Release Notes Title CMR-1083 In some cases, the points in the User Leaderboard chart may be inconsistent with those shown in the main app CMR-1093 Views to the Place Overview page are not currently inclu...
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  • New Release Notes for Jive 4.5.7

    Check out the following release notes for the Jive 4.5.7 release. Fixed Issues in Jive 4.5.7 Notable Issues in Jive 4.5.7 Known Issues in Jive 4.5.7
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  • Known Issues in Jive 4.5.8

    Component Problem ID Severity Versions First Seen In Release Notes Title Activity,Activity: Email Notifications JIVE-2064 S2 4.0.15 ,4.5.6 Last line of reply by e-mail truncated Activity JIVE-411...
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  • Fixed Issues in Jive 4.5.8

    Component Problem ID Severity Versions First Seen In Release Notes Title Activity,Activity: Email Notifications JIVE-6545 S2 4.5.6,5.0.1 Digest emails missing header/footer template Activity,Activi...
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  • Release Notes for Jive 4.5.8

    Check out the following release notes for Jive 4.5.8. Fixed Issues in Jive 4.5.8 Known Issues in Jive 4.5.8
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  • Fixed Issues in Community Manager Reports 5.0.2.2

    Problem ID Release Notes Title CMR-1084 Adoption Summary chart fails with duplicate key violation. CMR-1037 Certain charts fail to show data when Analytics database is Oracle and web app database is postgres.
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