As of Saturday Oct 29th @ 3.00 am, 2016, all Bunchball AGM customers have been upgraded to Nitro Studio.
For any support related questions, please contact the support team at Support.
Thank you for your patience during the upgrade.
The Jive Team
* Documentation and walkthroughs are within Jive Gamification, Engagement, and Rewards
Since the start of 2016 Bunchball and Jive have been working together to get the latest Nitro gamification console ready for our customers. Since we have gotten to a stage where the plan for launch and the product itself has been tested quite well I wanted to give an update so that all our customers know where we are and what is coming next.
The updated console will require both Jive and Bunchball to be ready to monitor, support and of course - train and inform all our internal teams and every one of our customers. That set of work requires the same exact teams that are currently engaged in getting the latest Jive cloud release (2016.2) and Jive 9 release out to customers. Since the 2016.2 upgrades are happening right now, so the team has decided to wait for a slower moment before introducing more change to customers.
This likely slow period is looking to be after the 2016.2 cloud release for customers (August/September) unless we can find a few weeks that will be slower during the 2016.2 Jive cloud launch.
As we pin down an official go live time there will be a ton of new information released to the community:
Yes, this post is a bit more of a teaser, but I wanted to be sure that everyone knows that the update is close, but now just needs the right timing!
In an effort to better make everyone aware of updates to the Gamification Module I am going to try to do at least a minor blog post for each release. This release is actually more substantial then others because it has quite a bit of improved functionality, so I will go into more detail then most.
So lets get things kicked off, feel free to ask questions in the comments.
The reputation tab in the profile is back.
In the last release, the 'reputation center' was created to help organize all the gamification elements of the JGM (Jive Gamification Module) into one area - but this had an impact - Guests to communities were no longer able to easily see what kinds of activities were taking place across the community, or see leaderboards, or check out what 'missions' were available.
So we kept the reputation center to keep the JGM elements in one area, but re-added it to the profile to better enable guests. Win / Win
How did that person get those points? The answer is now clear, when a user is rewarded, you can see it in their profile. No more confusion around how I earned my points! This used to be a dropdown on the 'points' display, but now has it's own dedicated area, with links back to the content and information on the completed mission.
How about a screengrab of both the reputation tab, and the activity history:
The places tab in the reputation center used to show you a breakdown of points from every place you followed / were a member of. The problem with this strategy is that some places don't require you to join / follow in order to participate! This issue has been resolved, now any place you participate in and earn points will display in the places tab.
The ranking page includes the return of the 'all users' leaderboard as well as a simple UX change to display leaderboards 1 at a time vs all at once to better scale to site width.
The Individual Leaders widget got a few new options. Most notable is the ability to display 'rolling' leaderboards - that means only showing leaders based on what they have done in the last Year instead of 'all time.'
Jive Version - Module Version (you can check your module version against this list in your admin console)
*Jive Cloud is still 'coming soon'
If you are a current customer who has purchased the gamification module - ask the support team to update your instance, or download from your account.
If you are interested in knowing more about the module, contact our sales team - firstname.lastname@example.org to set up a walkthrough of potential to incent behavior and grow adoption in your Jive Employee or Jive Customer Community.
The Jive Gamification module has reached a major milestone, The Jive Gamification Module 'Level 3'. There is a lot of great changes in this updated version, here is a quick breakdown. Note that all the administration documentation in the Jive Community will be updated to reflect the new functionality over the next few days.
* Available NOW (Jive 5.x and Jive 6.x) - customers just need to ask Support to update their gamification module
* Not available on 4.5 - please upgrade!
* Jive Cloud 'Coming Soon'
Dedicated reputation center
UI / UX improvements
More Actions tracked
Space / Group / Content level missions
Space Levels / Leaderboards