• Jive Rewards Strategy Quests - how can they impact your community?

    Jive Rewards comes with six pre-defined strategies that you can apply to your community for all repeatable activities, and each of these strategies come with missions tucked inside. Sometimes it isn't easy to remember...
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    last modified by Oliver Beirne
  • How do you "reset" the Rewards onboarding quest?

    As we continue to grow and build our community, and there are leadership and other corporate changes, we want our Jive onboarding quest to change. What we've done in the past is to add to or change the default onboard...
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    last modified by tmaurer
  • Can someone give guidance on creating a Rewards Quest triggered from another system?

    Raj Vachhani and I are working together to try and get completion of a Cornerstone training to trigger the award of a Quest badge in Jive. Wondering if anyone has experience to share, or guidance on URL formatting, et...
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    last modified by tmaurer
  • Using Jive Rewards Advocate: repeatable events, restricting content access

    I'm using Jive-X Cloud, Jive Rewards and exploring the Advocates feature in comparison to competitive products such as Influitive for this function specifically.   I've seen Curtis Gross's 2015.3 videos and asso...
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    last modified by Adam Arrowsmith
  • Experiencing issues with rewarding quest manually in Jive Rewards

    I'm having an issue where I'll upload a CSV to manually reward a quest and I receive the below message, but when I check the user's account they have earned rewards and their profile is activated in the rewards system...
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    last modified by heatherausmus
  • Can you give access to the Rewards Console without giving Full Admin rights?

    We have some teams looking for more autonomy with the gamification process and I wanted to know if we could give access just to the Jive Rewards console. Thanks!
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    last modified by KirstenL
  • How to set-up a quest to reward peer networks for answering questions within a group?

    I am configuring Jive Rewards and one of the big use cases that I want to encourage is the answering of colleagues' questions around a subject of expertise.   Let's take an example:   ServiceNow Champion ...
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    last modified by clairetaz
  • Can I remove myself from a leaderboard of a private group, but not from main community?

    I see that I can take myself out of rewards. And I can revoke points or quests.   But is there a way to take myself out of the rewards for just one group? We have a private group set up for an early adopter prog...
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    last modified by kristengastaldo
  • Jive Rewards Reporting Capability Wish List / Request

    A working and collaborative document to share reporting requests for Jive Rewards... edit, if you can, or add a comment to share what I may have missed on the list.   Note: I don't currently use Advocate Quest...
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    last modified by heatherausmus
  • Can Rewards work with catalog or gift card provider for actual/physical items?

    In bunchball there was an ability to have a catalog of items that could be attained/claimed in a store. In Rewards I understand that there is no 'store'.  Are there any third party integrations/add ons that conne...
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    created by dmudgett
  • Points for giving a user badge?

    In Jive Rewards, I see that users can now get points when they give someone else a user badge.  However, I don't see that event in any of the strategy missions, which leads me to believe that it can only be done ...
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    created by Dennis Pearce
  • Jive Rewards - Use single event quests for one-off "badges"?

    Hi gamers,   I wanted to confirm a strategy approach for using quests with Jive Cloud Rewards (not Bunchball). If you wanted to [manually] hand out badges for a large number of actions (online or offline) such a...
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    last modified by Adam Arrowsmith
  • Is there a Jive rewards store on the roadmap?

    We have migrated from Bunchball to Jive rewards and had to give up our store performance. Is there a Rewards Store on the product roadmap?   Anyone have experience with developing a Jive Rewards Store Plugin?...
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    last modified by franziska.schwarzmann
  • Is there a way to make events in quests open in a new window/tab?

    Right now, if you have 3 internal events in a quest (view a doc, comment - all in Jive), when you click one, you're taken to that item in the same window. Hitting back doesn't take you back to the list of events in th...
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    last modified by kristengastaldo
  • "Unable to get Leaderboard for this Place"

    Hello,   Trying to get a leaderboard to work in a secret group.  Is this possible?  Here's what I get when I try to add the tile:   Tagging Pierre Galpin - I'm the guy who stopped by to get hel...
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    created by mcafiero
  • What will be the side effects when desactivating "mission badges" ?

    Hello   We have decided to desactivate mission badges in our community, as it sends to many notifications and it is not translated, which makes it difficult to understand for our users.   Do you know if t...
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    last modified by clairelesage
  • JIVE Rewards: Are points and levels NOT in sync?

    Has anyone else noticed the following?   Scenario 1 User A has 485 points (he needs 15 more points to get to Level 3, which is 500 points) User B gives him a user badge (i.e "Thank You" PLUS an additional 50 p...
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    last modified by biray
  • Reward badge image sizes

    We're thinking about changing the badge icons to align with our company's brand.  Are recommended image sizes/formats published anywhere?   Same for mission badges.
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    last modified by paintchic42
  • Do you earn points for moderation?

    One of my moderators has skyrocketed in the points field, because he rejected about 200 spam posts. This doesn't seem right. I don't think I have any settings that give moderators points for moderating content.  ...
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    created by kristengastaldo
  • Best Practice: Do you delete quests that are finished?

    What happens if you delete a quest that has expired? What's the best practice for managing a plethora of old quests?
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    created by kristengastaldo