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Jive Mobile

10 Posts authored by: brian.gil

Apple was nice and approved our update much faster than anticipated.  Please update your app to v0.5.1 for the following benefits:

  • Easily import content into a Jive document via "open in" from other applications.  For example, if you open a PDF or XLS from Box or Mail and tap the icon in the upper right you'll see the "Open in Jive" option.  Selecting that will import the file into a Jive document as an attachment.
  • Enabled the ability to resize images when editing content.  From Edit/Create mode just tap the image, tap and hold any of the blue dots framing the image, and drag your finger to resize.  You can also tap & hold the entire image to move it to a new location.
  • Images in status updates are now displayed inline.  Multiple images are shown in a filmstrip-like design which scrolls when the horizontal limit is reached.
  • Fixed issues preventing the download of certain file types.
  • Numerous performance improvements and bug fixes.


Here's the App Store link: Jive Software for iPad on the iTunes App Store

Last June or so Jive made a big bet on the iPad.  It began with The specified item was not found., an app focused on sales enablement, and today continues with the first release of a native Jive iPad app!  The mandate for this effort is to ultimately deliver the full Jive experience.  In essence, the new way to work on the new device for work.

What did we build?


  • It started with an SDK.  We have a great set of APIs which provides the underpinnings for everything we do on the client side.  Since we were starting from scratch, we took the time to build an iOS SDK as the basis for it both for our own benefit and as something we can open source.  It's going out on GitHub and will be promoted on Jive Developers: Home soon!
  • The Design team took a decidedly user-centric approach.  Since people often use their iPad for a mix of business and personal use, we wanted to stress the "it's all about you" aspects.  It starts with the "Me" page with all of your streams, content, people, and places in one central place and will evolve into personalization down the road.
  • We also believe in not re-inventing the wheel, especially the beautiful ones in iOS, so we incorporated many of iOS's common elements into our app.  For example, our Inbox functions much like Mail on the iPad with the familiar controls for editing and toggling read state.  This was done thoughtfully to make the app intuitive and recognizable: Jive's core constructs + iOS's interactions makes for a happy marriage.
  • We also made it a goal to not just be an app for consumption.  It must be great at creating content too.  To that end we wrote an RTE for inline mentioning of people/places/content, content editing, and basic formatting.
  • More info in Using Jive for iPad


Who can use it? 

  • Jive Cloud customers and anyone (hosted and on-prem) running at least 6.0.1.
  • This app does not depend on a cloud service.  It is merely a native app which connects directly to the instance via our APIs.
  • NOTE:  SSO is not supported yet (SAML will be coming by end of quarter).  The connected Jive instance must allow for basic auth where the username/password is sent over SSL for authentication.


What makes it a beta?

  • The beta designation was chosen for a few key reasons.
    1. It is the first release and while we're quite proud of it we do need to polish up the edges.  That means that you may run into more bugs than you would typically expect.
    2. We don't support SSO yet.  Customers must allow basic auth to use the app.  We are working on our SAML support now as that is a key component of reaching the v1.0 designation.
    3. We removed some features from the first release in order to stay true to minimally viable product principles.  For example, blog post creation is not yet supported but will be soon.


How do we get it?  Two ways:itunes.png

  • Download from the app store.  We intend to ship an update to it 1-2x per month.
  • I will post the app binary to the JC in the Jive for Mobile space.  This is a new mode of distribution we have been testing with some customers who have internal enterprise app stores.  The benefit is it allows the app icon to be branded and enables distribution via an internal app management system.  Going forward, I will be updating the app in the JC on a quarterly basis.


What's coming next?  Some highlights:

  • By the end of next week
    • We already have an update in the queue for Apple to approve.  Tons of bug fixes and performance improvements.
    • The ability to upload content from other apps into Jive.
  • End of May
    • Insert images into status updates.
  • End of Q2
    • SAML SSO
    • Blog creation
  • By Jive 7
    • Push notifications


PLEASE use the app and give feedback!




Announcing version 2.0, the next generation of Jive Mobile, built on the latest Jive platform.

Performance is job #1 in mobile. When connected to Jive Cloud or Jive 6.0.1+, Jive's redesigned app is built for speed.


  • The app is now 50% faster at startup, switches streams immediately and displays content more quickly.
  • The design has been enhanced for efficiency and improved usability. Navigate quickly with a slide-out menu accessed by a tap or a swipe, a fixed header with Inbox controls and pull to refresh.


Find what matters most to you through new features, such as:

  • Accessing custom streams on the go.
  • Posting images in your discussions and status updates.
  • Receiving Announcements from the community in your mobile inbox.
  • Redesigned, richer user profiles.
  • Scrolling wide tables horizontally without needing to open in an external browser.


All Jive Mobile users still get the great features of previous versions:

  • Discover something of interest to share? Say it with more than just words by including a picture in your status update.
  • Keep up with the pulse of your Jive community by effortlessly browsing through your followed activity stream, replying to discussions, commenting on documents & blog posts and giving some praise via Likes.
  • Have a question during a sales call, on the train home, or out to dinner? Quickly start up a discussion with colleagues.
  • Know who might be the expert? Easily @ mention that guru.
  • Search concurrently across people, places and content.
  • Jive 5 communities using the Jive secure token-based authentication can register via the embedded QR code reader.


Download or upgrade to the latest version today!


- Brian



System Requirements

  • Requires license for the the Mobile Module. 
  • Communities running Jive 4.5.6 - will continue to receive the previous generation app experience. 
  • Note, multiple communities can be registered within the app.  The appropriate version of the app will be served based on the community selected.
  • The secure passcode feature is currently unsupported in version 2.0.  Any customers utilizing that feature will be directed to the previous version of the app until the feature is supported.  Currently ETA is May '13.  Please note, this does NOT mean that users have to refrain from upgrading to the 2.0 version of Jive Mobile if their community uses this feature. The app will respond properly and serve the version of the app which does support passcode. 


Hi everyone,

Along the same lines as our Native iPhone App Available. we have released a native version of Jive Mobile for Android.  Key details:

  • Opt-in for push notifications of the Communications/Inbox stream.
  • Integrate images from the camera and photo library into status updates.
  • Save contacts to the device's address book.
  • UX enhancement via a fixed header  This improves the navigation especially when interacting with long threads.


Important Note

  • For Jive 5.0.1+ communities I highly recommend updating to the New Release: Mobile Plugin 5.0.4 as that is required to receive push notifications on Android and iPhone.


Download it from Google Play today!


- Brian

I'm happy to report that the latest native version of Jive Mobile is available in iTunes! This post describes how to set up the new app and addresses frequently asked questions. Get the app, check it out, post questions and comments as you have them. Thanks!


What's available?

The latest, native iPhone Jive app. You can now use a native iPhone app to access any community enabled for the new mobile module: 4.5.6, 5.0.1, internal, external, whatever. What's more, with this one, single app you can toggle between multiple Jive communities!


What updates are available in this native version?

In addition to all the features you've gotten used to with the latest Jive Mobile app, you can now

  • Access the camera to include pictures as part of your status updates.
  • Save contacts from the Jive communities directly to your iPhone's Contacts list.
  • Fire up your app instantly and use it with the iPhone's fast app switching – so it's easy to jump from our app to your calendar, Mail, Safari, etc. and back again.


What about HTML5 Mobile Web? Do you still support that approach?

This does NOT mean that we're abandoning our HTML5 Mobile Web app approach. In fact, you'll see that this app is based on the mobile web experience. That's by design as it gives us the best of both worlds: speed of Mobile Web development and advanced functionality such as camera access for native app development. It opens up the possibility of more cool native-dependent stuff such as push notifications and more … so stay tuned.

What Jive communities support this new, native app?

This app will work for any Jive community enabled for the new mobile module running Jive 4.5.6+ or 5.0.1+ (for both internal and external communities).

How do I get it on my iPhone?


  • Simply search for "Jive Software" from the App Store on your phone.


Check out the Jive Community from your new iPhone app.

  • Go to the community selection page. If you're currently visiting another Jive community, tap the "X" in the upper left
  • Type "community" in the URL field and then enter in your Jive Community credentials on the login page.

Have an internal Jive community that utilizes token-based registration?  Not a problem!

  • Once logged in to your Jive community, go to Preferences > Mobile.
  • Request a new device token.
  • Open the app on your phone.
  • If you're cool, use the QR scanner to grab the code and hit Register.
  • If you're old school, type your community URL into the URL field and then type in the token # on the registration page.


Example of the community selection page.  Notice the multiple communities listed based on prior usage and the option to scan QR codes to streamline the token registration process.



Status update with an image:



Profile page with the Add to Contacts option:



Hi all,

We have enabled the Jive Mobile app for this Jive Community and turned on automatic redirection from supported devices.  What this means is that if you're on a supported Android device, iPhone, or BlackBerry and click a link from a community email or otherwise follow a deep link such as from a mobile web search you will automatically be directed to mobile app.  No more pinching & zooming or hard to tap links!  Of course you can also bookmark or save the app to your homescreen for easy repeat access:

  1. Open up your mobile web browser
  2. Enter
  3. Log in
  4. Optionally bookmark the app or save it to your homescreen


Feedback welcome!



Hello everyone,

We released a minor update today to the Jive Mobile app.  Don't worry; more substantive features are coming soon but we decided to do a quick release to address some issues.


  • To make international dialing easier the "+" characters are no longer stripped from phone numbers on profile pages
  • Share via email now works even if shared content title contains an ampersand ("&") character
  • UI for commenting on content no longer shows the subject line of the last discussion you replied to (note that comments were still always posted to the right location) - FYI John Schwiller , we were able to reproduce this eventually and put in the fix.  Thank you for reporting it!


We've also added some smarter manifest handling so that iPhone home screen bookmark users should get changes as they are released, without having to do the "quit/relaunch" dance.  There are also a variety of small UI fixes and enhancements, such as improved form layout in landscape mode.


As always, please drop me a line with any questions!




Hello everyone,

Following fast on the recent additions to Jive Mobile of @ mentioning and Discussion creation comes an improved way to access content within a Place (space, social group, project).  This afternoon we released the following new features:


  1. A redesigned activity stream layout including the Place container names to provide more context to the user when scanning for relevant topics.
  2. When the user views a piece of content, the Place name at the top is now a link to the Place-filtered view of content.
  3. We added Places as a third tab of results within Search.


Please note that some devices aggressively cache the app so you may have to launch it a few times before receiving the update.  This is especially true for those of you who have saved the app to an iPhone homescreen.




Hi everyone,

I'm very happy to announce that after traffic dies down this evening we will be releasing a significant set of new functionality to Jive Mobile!  Much of this is in direct response to requests from you, our early adopters, and is evidence of more good things to come.


  1. Discussion Creation
    • Now instead of just status updates you are able to create a discussion in a Place and optionally mark it as a question.
    • Places are found via Search and we will store a list of recently selected Places to make it easy to access the ones frequently used.
  2. @ Mentioning of Users
    • Anywhere you can contribute content (status updates, discussions, replies, and comments) you can now @ mention users.
    • Two methods: type @username (for example, typing @brian.gil would create a mention to me) or tap the @ button and search for the user.  Like we do with Places we'll store a list of the recently selected people found via search.
  3. View Content in a Place
    • Now when you encounter a link to a Place in the app, it will no longer kick you out into the full desktop UI.  Instead, we will present a list of recent content in that Place within the app.  This is just the beginning of more to come in the area of browsing Places so stay tuned!


We also made a bunch of behind the scenes enhancements.  For example, you may notice a marked improvement in the responsive of actions such as tapping "Like".  Also, for those of you who have disabled status updates in your community we are now able to honor that preference in Jive Mobile.


Feedback is welcome!




Hi everyone,

There have been a few questions lately on the Jive Community's mobile experience and I wanted to provide a brief update:

  • The Jive Community will upgrade to Jive 5 in August.  The mobile app is available today for 4.5.6 but Jive has opted to jump straight into Jive 5 for the Jive Community, hence the delay on being able to use the latest mobile experience here on our community.  Stay tuned to the Jive Community Blog for upgrade information.
  • Please note that we will have a Jive 5 compatible version of Jive Mobile on 6/30 when Jive 5 launches.
  • The app is currently delivered via the browser as a mobile web app rather than a native app which requires download from the app store.  That is especially useful for external communities such as this one as this approach allows for the mobile optimized experience to reach all users, not just those who opt to download the app in advance.  Once the app is launched, we will make sure everyone can experience it by automatically redirecting users into the app when visiting from a supported mobile device.  Of course, we will also publish the URL for those who wish to access it directly.


Please let me know if you have any questions!


Thank you,