Version 1.0.1 of Jive's native Android app is now available in the Google Play store. The release addresses the following issues:
We are continuing to work on other bug fixes and improvements for the next release, but we wanted to get these urgent fixes out quickly.
We're pleased to announce the release of version 5.0.4 of the admin console plugin for Jive Mobile.
In addition to the bug fixes mentioned inRelease Notes for Mobile Plugin Version 5.0.4, the major highlight for most mobile community admins is the introduction of push notifications of What Matters: Communications (aka "Inbox") items for iPhone native app users!
To enable push notifications, on your Jive 5.0.1+ community, just upgrade your community to plugin 5.0.4. The latest version of the Jive iPhone app will automatically allow the user to register for push notifications if desired. As with all iOS push notifications, control over whether to receive the push notifications and how they are displayed in the iPhone is completely under control of the user.
Can I customize exactly which items get pushed (e.g., email watches)?
Sorry, no. Only WM:Communications items are supported at this time.
Why is there a delay between when something actually happens on my community and when I receive the push notification?
In order to prevent overwhelming a loaded Jive instance, we poll for new push activity every 5 minutes (configurable via system property). If the system is under load, it may take even longer than 5 minutes for new activity to get pushed out.
I just received a large number of push alerts; why is my badge count much smaller?
The badge count corresponds to the unread WM: Communications count, which is "rolled up" -- i.e., if there are 20 new replies to 1 discussion, your unread count is still just 1. However, in order to provide the greatest fidelity with what is going on in the community, we attempt to send a push alert for each of those 20 replies.
How can I make push notifications less intrusive?
If you are on a very active community and running iOS 5, you can make push notifications a bit less "pushy". On your iPhone, go to Settings > Notifications > Jive. Set the Alert Style to Banners and Sounds to Off. Unfortunately, it is not possible on iOS for an application to designate default push notification settings.
What about push on Android?
A native Android application and push notifications for Android are under active development... stay tuned!
How can I configure push notifications?
There are two system properties for managing push notifications, which will have effect only when Mobile Plugin 5.0.4 is installed:
Thanks for your ongoing support!
The Jive Release Blog post will be coming along shortly, but we thought we'd give our mobile users a heads up about the release of our latest Mobile plugin and accompanying feature release. Please check out the details onRelease Notes for Mobile Plugin Versions 4.5.3 and 5.0.3 .
Thanks for all your support, and happy holidays from the Jive Mobile Team!