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It is important to complete these tasks before an upgrade. Also see Upgrading. Customizations can be reapplied after the upgrade if they have been upgraded or are already compatible with the new version of Jive. # Task Details Done? 1 Set up pre-production installation If you will be upgrading on new servers (not in-place) then first complete …
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Take a deeper dive into the various components of the Jive User Experience, including theme, configuration, content, and strategy. What is a Custom Theme?  When we talk about customizing the Jive platform through theming, we’re talking about skinning, or branding, the native User Interface (UI) of the application, or “the front end.”   As of…
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When generating an E-mail signature through the 'Email Signature Wizard' addon, no E-mail is received--after clicking 'Email me my signature.'   The Hub ticket: https://thehub.thomsonreuters.com/thread/235147   Expected result : E-mailed signature   cc : Felix Yukilevich
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  Welcome to Jive Professional Services!  Before you start exploring the space, read on to learn a little bit more about who we are, what we do and how to contact us.     What is Jive Professional Services (PS) and what do you do? Jive Professional Services is a department comprised of smaller teams specializing in various fields such as…
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The load time for the third party TemboSocial polls and surveys tool and the recognition tool are slow.   For example, the poll takes over 7 seconds to fully load. I've already had discussions about this with TemboSocial and have been told that Jive needs to fix this due to how content is loaded on the Jive system. I created a Jive support case… (Show more)
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Hi,   A group in our community was accidentally deleted last week (referencing Recover a deleted group ). Is it possible to pay a one time fee to have this group recovered? Or at the very least, have it's content recovered. Thanks.   Regards, Kenneth Langdon Red Hat Business Analyst, Document Management and Collaboration
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We'd like to have the ability to survey employees within our instance of jive, similar to the functionality that you'd see with Survey Monkey or Google Forms.     We've seen that you can ask questions or poll employees to gather opinions, but is there a way to create an actual form in the system? In looking around this site, I've seen that the… (Show more)
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We would like to customize the following on Jive Daily features but don't have a dedicate team with knowledge on this area.   App Icon Login screen image Login screen background image Default community URL Login screen text.   Does Jive professional services provides services for the customization of the mobile application.  If not then,… (Show more)