Late Saturday evening, July 15, 2017 your Jive Professional Services team will be updating the Delegate Access Add-On.


What is Delegate Access?

Delegate Access is an optional Add-On available from Jive PS that allows a select group of users to create and collaborate on content to be "ghost authored" under another user when published.  This allows public relations and executive support teams to author under a community shared persona, or post as an executive.


See Delegate Access (Ghost Blog) FAQ - Archived because of publishing issues for more details.


What's Changing?


Scheduling Blog Posts

You can now schedule blog posts in Delegate Access.  The ability to schedule a post to go out at a specific time helps ensure that an impactful blog will post when you set it to, maximizing the visibility and preventing the post from being lost in the weekend shuffle.


Post Questions with Delegate Access

If you post a Question with Delegate Access it posts across as a Question, not a Discussion as it has in the past.

How will this affect my community?

We are updating a middleware service, this will not impact any community.  No downtime is required.  Delegate Access posting will be down for about a minute after 9pm Pacific while the new features are added.