• About this space

    Who?  Jive Professional Services works with our customers to help them successfully implement Jive to meet their business goals. What?  This is a place to access best practices, thought leadership blogs, ...
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  • Community Engagement Cheat Sheet for Place Owners

    I share this with place owners after training as a reminder of things they should be doing to keep their places healthy.
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    last modified by christy.schoon
  • Jive UX Components

    “I loved that homepage I saw in a demo! How can I make mine like that?”  The answer, there's no magic pill. It takes a coordination of many different moving parts. These are sometimes hard to grasp a...
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    last modified by Amber.Orenstein
  • FAQ: “Can I add my external website header to Jive?”

    We get this question a lot. The idea is that you’ve already got a global navigation solution on your external site, and you now want to use the same one on your Jive community website. However, this approach can...
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    last modified by Amber.Orenstein
  • Customizations with CXF Interceptors

    Background  As part of the Gamefication Extension development, we needed a way to replace the status level data in the Browse People page:     When you first visit the browse people page, the page i...
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    last modified by Kevin.Conaway
  • [TEMPLATE] LDAP Configuration

    Org Chart Settings LDAP Settings Directory Server Settings Directory Server Authentication Advanced Settings User Mapping User Account Mapping Profile Field Mapping Group Mapping Gr...
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    last modified by Arnold Benson
  • [TEMPLATE] Jive 7.0.0.1 SSO configuration

    General Info System Properties Single Sign-On Settings User Attribute Mapping General Advanced Login Entry Page Settings (if externally accessible groups is enabled) Screenshots General ...
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    last modified by Arnold Benson
  • [TEMPLATE] Configuration guide

    Document Objective: [Section title, what the config controls] How do I do this?   Document Objective: Track PROD and UAT configuration settings so that they can be reproduced or so that you know what ...
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    last modified by Amber.Orenstein
  • PS UI Design Services

    Check back from time to time for updates!
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  • Content Design Services

    How Jive Professional Services can help Community Managers to create content specific design solutions.
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    last modified by Amber.Orenstein
  • Jive+for+MS+Engagement+Workbook.xlsx

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  • Environments and development

    Knowing where to start creating Places, seeding content, or test new customizations can be tricky. We've created this diagram to help you understand where and how Professional Services customizations will be deployed ...
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  • AD / LDAP Questionnaire

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  • SSL Request process and questionnaire

    Case response for SSL Requests  I would be happy to assist with this. The process is outlined below. Please provide the info in BOLD so that I can generate a CSR that you can use to purchase a UCC certificate wit...
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    last modified by Emre Atalay
  • Jive Customer VPN Questionnaire

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  • Configuration guide (example)

    Document Objective: Status Levels and Avatars Friends / Connections Content Logon Considerations Other How do I do this?   Document Objective: Track PROD and UAT Admin Console configur...
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    last modified by Amber.Orenstein
  • Modifying Prototype Spring Beans

    In this installment of my "no more overlays" series, I had a need to use a custom MailProcessor.   The MailProcessors are configured on the EmailSender object in spring-managerContext.xml:     &#...
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    last modified by Kevin.Conaway
  • Freemarker Mixins

    Introduction  This post shows a pattern for solving the problem: How do you modify or add functionality to a page in an unobtrusive and repeatable manner? By repeatable, I mean that multiple plugins or ex...
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    last modified by Kevin.Conaway
  • Jive PS SSO Questionnaire

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    last modified by Amber.Orenstein