Date: 2012/10/30

Component Affected: Twistage Video Service

Status: Resolved


Jive discovered an issue with the Twistage service early this morning which resulted in a temporary outage of the video service for several customers. Behavior that may have been noticed was inability to create or playback Videos in your Jive Community. We've been working with Twistage since the start of this outage and the issues are now resolved. The video service should now work properly for creation, playback, and editing of Videos in your community.


Though the service is back online and working properly once again, please do not hesitate to file a case with us if you notice any unusual behavior with the Video service functionality or are having any issues related to your community's videos.


Please feel free to post a reply here if you have any questions relating to this service outage.