• Video file types supported?

    What video file types are supported in Jive? I tried to upload an .mov file and received an error message.   Thanks!
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    last modified by mdimino
  • external-link.jspa broken in email

    Someone made a blog post with this link: https://mdsol.jiveon.com/external-link.jspa?url=http%3A%2F%2Fmy.infinitemassage.com%2Flogin.php This works fine if you are viewing the blog post within Jive.   However,...
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    last modified by mmclean@mdsol.com
  • Phrase substitution in Cloud - availability and location of it?

    HELP!   I remember that this was a big stumbling block that we had at UBM in terms of when we were able to move to Cloud. What I remember is that we had decided to just let it go and live with the consequences, ...
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    last modified by tmaurer
  • New GDPR Date Protection Rules and Jive

    Hi there,   Wondering what Jive has planned to ensure that UK based customer communities (like ourselves) remain compliant with the forthcoming GDPR data protection rules?   I have a copy of your current p...
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    last modified by paulvanw
  • Event Calendar Widgets

    I searched JiveWorks before and found this article on event calendar widgets.   I would like to use this, but can't figure out how to add this on to my space.   No option comes up in my settings, template...
  • Creating TemboSocial Ideas Tile Does not Work

    We've determined a Jive API (osapi.jive.corev3.search.byExtProp({key:"tembosocialideasenable","value":true}).execute(function(result) {})) has stopped functioning properly.   The TemboSocial ideas tile now loads...
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    last modified by Melvin Berena
  • Strange UI problem in Jiveworks

    I've been seeing this for a while. It affects both Firefox and Chrome.     I see this behavior when trying to find the place to post a support case, sometimes when replying.   It DOES NOT happen whe...
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    last modified by panikal
  • Jive Support Q&A Archive [CTA]

    Check out the Jive Support Q&A Archive
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    last modified by Sarah O'Meara
  • Configure search widget to search partner site/space

    I am partnering with another company that is also using Jive for their community and knowledge base.  is there a way for my site to search their space and return document/article results?
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    last modified by dpetrucci@wiley.com
  • Is it possible to build a custom stream (via News-feature) based on specific skills which users have entered in their profile?

    With the Jive News feature one can build custom streams for users matching different rules based on their profile fields.   The skills which a user can add to their profiles seem not to be handled as a profile f...
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    last modified by stschaff
  • Delivering latest news to community members

    Hello,   I am sorry if this question has been already addressed somewhere or documented. We are currently on Jive SBS 2016.3.8.1   I am struggling to make our community members to receive latest content. ...
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    last modified by vromanovskis
  • What happens when I check "Make your content visible to everyone in your community."

    What happens when I check the last Publish location option that will "Make your content visible to everyone in your community."  If the document is not in a space and a category within that space, how does someon...
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    last modified by bbarnard
  • Jive Support Alerts

    There are no active support alerts   Follow the status page at http://status.jivesoftware.com/ real-time status updates as the investigation continues.
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    last modified by David Bastedo
  • Can we upload GIF's into Static Resources

    I have been trying to upload a GIF file into Static Resources, so I can use it in an HTML tile.   I have tried to do this a Chrome and Firefox, but both don't succeed. Sometimes I get an error message, but it do...
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    last modified by susannebrands
  • Are Jive Software's information security practices documented anywhere?

    We are required to perform a risk assessment on our third-party vendors relating to Information Security as part of our GRC program and I'm wondering if Jive has any of their practices documented or if I need to engag...
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    last modified by Jeff Shurtliff
  • Jive-X Document Permissions & Permissions

    Hi, Is there a permission group to give users where they can create documents, edit their own documents, but not edit others documents? Also is there a chart on what all the permission levels do (i.e. adminster, cr...
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    last modified by sfield
  • Not found Analytics Services in Add-ons tab

    I read the docs, try to use DES API Using the V2 Jive Data Export Service (Analytics) My jive is https://kloudless-tech.jiveon.com/ and I use admin account chihhung@kloudless.com to login. In the following steps...
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    last modified by chihhung
  • Enabling Ghost Publishing

    We have recently launched a newsletter that we are publishing as a blog post.  It is produced by a team of people, but we want the actual post to come from one of our leaders.   We were looking at the JiveW...
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    last modified by lreeves
  • Video Publisher Not Working

      Currently trying to upload a video, but we are unable to. Has anyone seen anything like this/know of a fix? Thanks!
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    last modified by taylorhayes
  • Error Adding Action Item

    When a page has an action resolved on it already, adding another action item seems impossible. When I try to add new after the initial is resolved, it just gives me the following error message. Is this expected behavi...
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    last modified by dankiddsjc