• Content going in moderation queue that shouldn't be

    Hi,   I have received a notification in my inbox of content in the moderation queue, but there should be no reason it goes through moderation due to permissioning. Can someone help as to why this is happening an...
    last modified by eneufeld
  • update username

    Hi Team On https://community.jivesoftware.com/  my username is mahesh4mca I want to change it to mahesh_p (if available or any special character between firstname and lastname) .   is this change possi...
    last modified by mahesh.p
  • Most recent activity

    I want to start archiving inactive groups. The challenge is we have several hundred groups currently. I'd like to be able to pull a report of all groups with their most recent activity date in a CVS file with other in...
    last modified by jerryg
  • new required "reason for contacting support" for support cases

    while opening a support case today, I encountered a new required field, "reason for contacting support". could you please explain what you're trying to achieve here, and why is this different from the other required ...
    last modified by moby
  • people unable to @mention my  name

    Peoples are unable to find my name in @mention (please find below for reference), please check .
    last modified by mahesh.p
  • Inbox failure

    Hi all,   I would like to add another aspect of problematic Inbox behavior observed in Known & Fixed Issues in Jive-n and Jive-x Current Release (2016.3)   That document identifies a bug about notific...
    last modified by mikhaillenko
  • Featured user widget not showing images

    Apart from spaces set up a long time ago, when I add the featured user widget to spaces it is not showing the selected user's avatar. It is either showing no photo, or in my case an old image that is not my avatar. Ho...
    last modified by katmacann
  • How to get Message Id from Jive Api

    How do I get Message Id from Jive Api
    last modified by pankajsh
  • Rules for Hiding Activity

    Hi Jive Support team   Does anyone know hoe to use this option under the Jive/Preference   'Rules for Hiding Activity:'   One of our uses is asking and I couldn't find anything under the Jive Help &#...
    last modified by primrose
  • Adding an external contributor to a group

    How do you set it up to allow group owners to add external contributors to their groups?   Thanks, Trish
    last modified by trishdever
  • 'Unanswered Question' setting is sending too many inbox notifications

    Hi,   We have spaces set up with Discussion Settings to email specific emails after a question has gone unanswered after 24 hours. What I can't seem to figure out how to change is the frequency at which I receiv...
    last modified by eneufeld
  • Recent Activity Widget NOT Working

    Hi We have been seeing Recent Activity widget problems more every day, we have tested it by adding new content and is not appearing on the widget, Is there a fix coming out regarding this bug? Thank you! Zayra
    last modified by zayra
  • Why does it divulge my email address on @mention notification emails?

    I noticed that when people @mention me I get their email address in the from field but if it is just a notification then it is communities-no-reply@jivesoftware.com.  I don't necessarily want to have my email add...
    last modified by mark.schwanke
  • Restarting Web Apps

    Hello all,   I just enabled Iframes on my Jive.   How do I restart Web Apps to enable this change?
    last modified by keithhelzer
  • Who receives inbox notifications for announcements posted in a space?

    If I create an announcement in a space and choose to send inbox notifications, will notifications be sent to just users who have access to that space?
    last modified by tscobba
  • Tracking content reports

    Hi there,   Curious is any other Community Managers have looked into this type of report: I would like to see all content created within a community for a specific month. I would like to see a report of all c...
    last modified by akoplen
  • Newsletter

    I would like to know how to disable the weekly newsletter that gets sent out regarding trending content?  Please help.
    created by aknutson
  • Is it possible to place users on temporary moderation and set the timeframe of moderation to 30 days?

    We are wondering if it's possible to place user on temporary moderation and set the timeframe of moderation to 30 days.   If this is possible, how can it be done?   Thanks
    created by david.randle.3ds
  • external-link.jspa broken in email

    Someone made a blog post with this link: https://mdsol.jiveon.com/external-link.jspa?url=http%3A%2F%2Fmy.infinitemassage.com%2Flogin.php This works fine if you are viewing the blog post within Jive.   However,...
    last modified by mmclean@mdsol.com
  • Profile picture from ADFS

    Hey together,   is there any way to import a photo from our AD via ADFS into Jive and set it automatically as a profile picture ?   It would be very convenient, to do so. Maybe there are other ways to do i...
    created by chablitzel