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Please note that most of this information has been rolled into the official Jive product documentation at https://docs.jivesoftware.com/   …
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Search is one of the most critical components of a healthy community. A solid search tool helps you find people, places, and content quickly and easily. It lets you search far and wide or narrow your question to very specific parameters. It can make your job much easier - especially if you know how to make it work for you.   We’ve found that the…
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These are the current Search Parameter settings used in the v5 Search Index. Details of the fields, scores and matching are explained here: A Deep Dive into Jive Cloud Search: How It Works and How to Make It Work for You   “searchQueryToggles”: {…
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What is an RCA at Aurea/Jive?  An RCA, also known as a Root Cause Analysis, is a document produced by the Jive SaaSOps and Engineering teams that is published in order to better understand what caused a major outage in the Jive system.  The document describes the problem, the actions taken to fix the problem, and preventive actions taken to…
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Overview After the customer instance is migrated to AWS, the breadcrumbs and the Edit, Share, and Actions button stop working on a document page This only applies to custom themes that have modified the default header elements.   Identifying if your theme is effected Open up any content item (Space and Group pages do not show the blocked…