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The Data Export Service (DES) is a powerful way to access and export the analytics data from your community introduced in Jive 7.0 and Cloud Fall (2013). It allows you to access user activity data above and beyond what is available in Cloud Analytics or Community Manager Reports (CMR). The DES includes its own API which can be used to access the…
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IMPORTANT NOTE: On December 27th, 2019 and January 3rd, 2020, Jive Cloud customers are transitioning to use Amazon CloudFront as their content delivery network. For those customers who whitelist IP addresses, you will need to add the following to your list in order to not experience any service disruption:…
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Why are there differences between Jive Analytics, Jive Admin Console and Google Analytics?  You may notice some counting or reporting discrepancies between the following areas of Jive: Jive's front end web user interface Jive's Admin Console Jive's Community Manager Reports (CMR) Jive's Cloud Analytics Data Export Service Google Analytics…
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Please note that most of this information has been rolled into the official Jive product documentation at https://docs.jivesoftware.com/   …