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Personal thought: Having worked with the Cloudalytics API, this is my attempt at simplifying the content for a less technical user. This approach can be used by users who are not very savvy with APIs to extract data ... Summary In some situations Jive Support will ask for a copy of your browser's web requests while you reproduce a particular issue or unexpected behavior. Providing these web requests to Jive Support can help sp... Summary Starting in Jive Cloud 2015.3, the News feature is automatically enabled for all communities. You can read more about the News features at Deep Dive: News and Tile Enhancements In 2015.3, commu... Summary
Summary If you are experiencing an issue with the Jive platform then Jive Support may ask you to reproduce the issue once more and then... Summary
Summary When looking at your list of used tags in Jive you may end up seeing older tags that are no longer associated to any content. You may wish to re... Summary
What is this used for?
Where is it located?
Why would I need to update it?
How do I update it?
Summary This article is intended to help educate you on the what, where, why and how you might... Summary You may find that during an on-premise data migration or site copy you will need to reset your application's encryption keys in order for the Jive application to correctly start back up. Follow th... What is a Charles proxy? Download Steps to connect mobile with Charles on your machine What is a Charles proxy?It's a web proxy that runs on the machine, also known as 'HTTP Proxy/HTTP Monitor'. The web browser is ... Summary
Adding a specific word to the spell check dictionary
Disabling the "Did you mean" recommendations
Summary You may sometimes see that i... Summary In order to add custom images to a Jive email header or footer template, the images will need to be stored in place that is publicly accessible. The Jive application provides a solution for this o... A support agent may request that you use a tool like Fiddlercap to capture web requests in order to help expedite the troubleshooting process. This may be used if you're having issues connecting to a site or are runni... If you've run into a document conversion issue that's left you with a lot of failed document conversions in your system, you can use the following process to delete all document previews from your installation. Note t... What changed As of version 4.0.6, the HTML Text Widget will remove script tags from untrusted (i.e. non administrative) users. This feature is a security measure, as allowing untrusted users to embed arbitrary ... Summary
Hosted and On-Prem:
Summary Sometimes, it is necessary for community managers to disable Community Digests globally for all users. Cloud: Community digests can be disabled... Summary
Customize the maintenance page with your messaging
Setting up Apache Redirect
Bypassing the Maintenance page
Setting up the cookie file
Summary Setting up on-prem... Summary
Summary If the Jive application is not stopped gracefully it may fail to come up. Often times this behavior manifests as an error and you can resolve the issue by deleting or... Overview If you use Interceptors in your Jive instance you've probably noticed one frustrating limitation: it is only possible to configure interceptors in the Admin Console in Spaces. While the feature works great th... Summary The Jive for Outlook and Office modules allow for administrators to customize and change the text shown in the module in Office and Outlook. This feature was introduced in 3.2 of both modules. You can ... Summary
Example of finding a specific file in the file system
Step 1 - Upload a file in Jive
Step 2 - Find the Object ID in the application database
Step 3 - Generate the name of the file in the file sto... Background When creating a new place in Jive, you can select what the default Place Navigation page will be for the place. When setting up a new place there are three main options to choose from: ...