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Summary How to join the Lithium Support Community to create cases and get support for the Jive X Communities Overview Jive External Community Support has transitioned to the Lithium case portal, as of 18 March.... Summary How to modify the Global Interceptors for a Jive instance Overview The jive admin console allows you to access the keyword interceptors for the root space and other spaces, but it doesn't give you any options ... Summary Normal registered users (and not logged in) see the username instead of the full name for deactivated user accounts. Environment Jive Cloud 2016.3.9.0 Problem Description Normal registered users (and not logge... Summary Inviting users to a private event does not generate email Environment Jive Cloud 2016.3.9.0 Problem Description Private events do not generate emails for invites Steps to reproduce Create a private event Invi... Summary How to Capture Web Requests (HAR) in Chrome for Support OverviewIn some situations Jive Support will ask for a copy of your browser's web requests while you reproduce a particolar issue or unexpected be... NOTE: This is version 2 of the Analytics service. Anyone currently using Cloud Analytics can use this version. This version is also available for on-prem customers who have opted in to Cloud Analytics. For the previou... Summary Error :"Your file is not a PNG or exceeds the maximum size" appears while using a GIF file in a Hero Tile at a place Steps to reproduce Add a Hero Tile to a Place Upload a GIF file to the Tile Expected Result... Summary The Administrators of a Space are unable to mark an existing discussion created by another User as "Official". They can only mark a discussion as "Official" if they start the discussion themselves. Steps to re... Summary When a User is given a Badge by using the “Give someone a badge” feature in the "Badges" screen, a notification is sent to the person's Jive Inbox but it is not displayed in their User Profile Step... Summary Clicking the alignment buttons for a table in the RTE does nothing. Environment Jive 9.0.1 - 9.0.3 Description Clicking on the alignment buttons for a table added within the Rich Text Editor (RTE) does nothing... Summary How to configure whether or not you get email notifications when someone "@" mentions you in Jive. Instructions Please follow the steps below: Once logged in, click on your avatar, and then on "preferences" ... Summary
Summary When creating or editing a piece of content, like a document, discussion, or a blog, you may come across an instance where the icon used to add new images is disabled... We're going to show you how to test your Jive LDAP integration settings in 10 minutes or less. We recommend validating your LDAP integration settings before using them in your Jive instance. This will prevent the sync... As Jive continues to develop tiles for a mobile-friendly experience, widgets are no longer being developed. If you are looking to switch your pages from widgets to tiles, we will provide you with the steps you need to... Summary
Creating your User Group by hand
Creating your User Group by LDAP
Users should only have one role badge assigned to them
Role badges do not display on ... Issue Summary There is a known issue, JIVE-74443 for Jive-x and JIVE-74820 for Jive-n, that has been identified in the recent version of Jive Cloud 2016.2, where people will incorrectly see the left sidebar on the hom... Summary
Core API v3.x
Using a Rest Client
Summary There may be times when you need to force a user to become a member of a Social Group... Summary Setup Using <iframe> within HTML Widgets and Tiles Using <iframe> within the Rich Text Editor (RTE) Troubleshooting Why is my <iframe> getting stripped out? Why is the src= attribute for... Summary
The Audit Log viewer (Admin Console)
Filter By User
Start and End Date
Click for details
... Google Docs Integration Migration Steps for Jive Winter 2015 Cloud Release
Who is this for?
Why is this necessary?
How do I upgrade the Google Docs integration for my Jive Cloud site?
Step 1: Upgrade Googl...