• Ongoing Improvements: Case Export App!

    The ability to access, filter, slice, and dice the cases you submit is one of the most asked for improvements.  As such, I am excited to announce our latest improvement, the Case Export App!  This solution a...
    kevin
    last modified by kevin
  • Excluding Certain Users from the Gamification Leaderboards

    The idea is to remove employees (or any users) from the leader boards so that they don't "clog up" the leader board list.   Users can be hidden from the leader board by designating the user as "Anonymous". ...
    james.ungerer
    last modified by james.ungerer
  • How To Build Customer Loyalty - One Person at a Time

    Gone are the days when customers were faceless names or account numbers in a system. With the advent of online communities, companies can connect with customers in very individual ways by providing care and support as...
    Libby Taylor
    last modified by Libby Taylor
  • Ongoing Support Improvements: No Discussion Left Behind!

    In an ongoing effort to improve our support processes (not just the direct case channel), I am excited to announce that the Jive Customer Support organization has recently launched a full management program around dis...
    kevin
    last modified by kevin
  • Using webhooks for Jive integrations

    Hello Jivers, Recently I have been using webhooks heavily for some of our integrations. Its one awesome feature in the Jive platform which can have great use cases.   Basically the Jive webhook services notifi...
    Pawan Shah
    last modified by Pawan Shah
  • Tableau & Jive-x / Jive-n

    Overview In today’s data-driven world, customers and prospects want to gain insights from Jive with a deeper understanding of how users connect and collaborate. Our Community Manager Reports (CMR) is a great w...
    Udit Shah
    last modified by Udit Shah
  • Best Practices for Change Management in Social Business

    As promised in the first part of our series on adoption and change management, Jive Talks: What's In It For Me? An Adoption St... | Jive Community, this second installment is all about the do's and don'ts of change ma...
    Virginia Ulrich
    last modified by Virginia Ulrich
  • Top 10 Roles of a Community Manager

    Thank you to everyone who participated in the Community Manager Workshop during the Rocky Mountain User Group Meet-Up on 5/21. Take a look at the picture below, and you may remember our activity surrounding the differ...
    Taylor Prewitt
    last modified by Taylor Prewitt
  • Jive add-on to move content in bulk between places

    Hi Jivers, In jive 5 and jive 6, we had a custom java plugin called Moved Content which enabled us to move contents from one group / space to other in bulk. As Jive 7 arrived, we decided to create add-on for the sam...
    Pawan Shah
    last modified by Pawan Shah
  • How to Get Your Middle Management on Board

    How to Get Your Middle Management on Board June 24th, (5pm CET) with Christoph Sohn, Consultant at HYPE Innovation REGISTER NOW   An often neglected, but crucial group of stakeholders in enterprise innovation p...
    drabiger
    created by drabiger
  • Check this out: Heart Over Headquarters - Elisa Steele on LinkedIn

    Have you checked this out on LinkedIn?   Heart over Headquarters | Elisa Steele | LinkedIn   Read Elisa Steele's latest LinkedIn blog post to find out how Jive is living the future of work by eliminating it'...
    Libby Taylor
    last modified by Libby Taylor
  • A New WorkType: Positive Disrupter

    So I took the work type survey.  I'm a connector.  But I'm not a big "test taker".  I'm a bit of a rebel...an unconventional gal. I was always the girl in the back of the classroom that asked WHY. ...
    Katie Mehnert
    last modified by Katie Mehnert
  • State of Community Management

    Hey Rocky Mountain User Group,   It's been awhile since we had any activity in this group and I sincerely apologize. It's a testament to the need for CM's to be tenacious in both content creation and community o...
    a_behrens
    last modified by a_behrens
  • How I Work: An Interview with Kate Bellard from Cameron

    Libby Taylor and I recently had the good fortune to catch up with the fast moving Kate Bellard, the enterprise community manager at Cameron. She's been a community member for the last two years and we asked her to sha...
    leigh_pankonien
    last modified by leigh_pankonien
  • Jive Anywhere 3.0 is now available

    Jive Anywhere 3.0 is now available for download. It includes the following changes and new features with a big emphasis on Cartridges SDK:   Improved user experience with new styles and icons that match the Jive...
    amir.leshem
    last modified by amir.leshem
  • Jive’s Workstyle apps and usability testing

    Now that the news is out about our new Workstyle apps, it seems like a good time to start talking about some of the things we’re learning as we go through the process of designing and developing these apps. In t...
    rian
    last modified by rian
  • What Corporate Innovators Need to Know on the Execution of Innovation

    What Corporate Innovators Need to Know on the Execution of Innovation June 10th, (5pm CET) with Stefan Lindegaard, Author, Speaker, and Strategic Advisor REGISTER NOW Did you know that the front end of innovation...
    drabiger
    created by drabiger
  • 7 Success Factors of Social Business Stratergy - If you are a Jive Partner you should read this

    Some interesting thoughts as you guide your clients! Learn the 7 success factors of social business strategy from Brian Solis & Charlene Li. INFOGRAPHIC: http://jive.to/1Rhl8fU
    Arthur Rutherford
    last modified by Arthur Rutherford
  • Jive Add-On Developer training in the US, Europe and India. Please help by filling out our survey

    Based on a lot of demand and requests for training and education around Jive's Add-On framework, we are planning a series of 2 day developer training sessions around the world.   (sorry had posted this as a quest...
    nilsheuer
    last modified by nilsheuer
  • Invite a list of usernames to an event using the API

    This blog demonstrates how to use the API in order to invite a list of usernames to an event. It is recommended testing with one user initially before using more than one in your API call.   Note: Assistance wit...
    elsa.hill
    last modified by elsa.hill