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  • Aurea Platinum Support Services Guide:  Aurea CRM On-Premise

    Platinum Support Program | Platinum Services   Audience:   IT staff and managers responsible for Aurea CRM operations and maintenance.   Purpose:     Help Aurea Platinum Support pr...
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    last modified by colleen.quinn
  • Aurea Platinum Support Services Guide:  Aurea CRM in the Cloud

    Platinum Support Program | Platinum Services   Audience:   IT staff and managers responsible for Aurea CRM operations.   Purpose:     Help Aurea Platinum Support program members wi...
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    last modified by colleen.quinn
  • Jive Ideation Module

    Overview of this module Jive Software has extended the innovation capabilities of Jive Social Business Software to include ideation. Companies who use Jive today inherently get a lift in innovation because of the solu...
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    last modified by pbielicki
  • Update Notification: Bunchball AGM - July 2018 release

    We are proud to announce the Bunchball July 2018 release, containing the latest fixes and improvements as addressed through your Jive and Bunchball Customer Support.   The planned release date is Wednesday, Jul...
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    last modified by judi.ingram
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    last modified by pldorrell
  • How to Rename Structured Outcomes

    Summary  Jive allows users to mark pieces of content as having a certain outcome, like "Decision", "Final", "Helpful", and so on.  These are called Structured Outcomes in Jive.   These various outco...
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    last modified by jessica.kranda
  • Complete List of Phrase Substitution Keys

    This list is current as of 2018-07-18   # Outcomes outcomes.actionButton.label = Actions outcomes.unknownError = An unexpected error has occurred.  It may be helpful to reload the page and retry your a...
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    last modified by jessica.kranda
  • Are you a customer? Request customer-only access today

    Sign up by adding your name to the comments below!   Looking to access information posted in one of the following customer spaces? Aurea Customer Hub (available to all Aurea customers regardless of product) Cu...
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    last modified by stevenalexander
  • External IP addresses for Cloud and Hosted Jive sites

    Summary Versions External IPs What data center am I in? Changes in Jive Cloud 2018.x - Jive's Next-Generation Cloud Platform Related Materials   SummaryAll Cloud and Hosted Jive instances ...
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    last modified by XMaskuli
  • Release Notes - Jive Cloud

    Explore the latest improvements and fixes in Jive Cloud. These release notes are updated periodically as a new upgrade for Jive Cloud becomes available. Note: If you are running into an issue that is not on this list...
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    last modified by dzaidi
  • Community Manager Reports Version Compatibility Matrix

    For the plugin download go here: Community Manager Reports Plugin Community Manager Reports Version Compatibility Matrix  Jive Version(s) Compatible Plugin Version(s) 9.0.5.0 9.0.5.0 9.0.4.0 9.0.4.0 9.0.3.0 9.0.3...
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    last modified by pbielicki
  • Jive Photo Album Extension Compatibility Matrix

    Jive Version Extension Version Release Date 9.0.5.0 9.0.5.0 07.18.2018 9.0.4.0 9.0.4.0 03.29.2018 9.0.3.0 9.0.3.0 12.15.2017 9.0.2.0, 9.0.2.1 9.0.2.0 07.05.2017 9.0.1.0 9.0.1.0 03.03.2017 9.0.0.1 9.0.0.1 01.12.2017 9....
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    last modified by pbielicki
  • Jive Photo Album Extension

    OverviewThe Jive Photo Album Extension is a commercial solution for Jive.  An additional commercial add-on license is required to use this extension.  In order to take advantage of this solution, please cont...
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    last modified by pbielicki
  • Jive Gamification Module

    OverviewThe Jive Gamification Module is a commercial solution for Jive.  An additional commercial add-on license is required to use this extension.  In order to take advantage of this solution, please contac...
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    last modified by pbielicki
  • Jive Events Extension Compatibility Matrix

    Jive Version Extension Version Date Released 9.0.5.0 9.0.5.0 July 18, 2018 9.0.4.0 9.0.4.0 March 29,2018 9.0.3.0 9.0.3.0 Dec 15, 2017 9.0.2.0, 9.0.2.1 9.0.2.0 July 5, 2017 9.0.1.0 9.0.1.0 March 3, 2017 9.0.0.1 9.0.0.1...
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    last modified by pbielicki
  • Jive Events Extension

    Overview The Jive Events Extension is a commercial solution for Jive.  An additional commercial add-on license is required to use this extension.  In order to take advantage of this solution, please contact ...
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    last modified by pbielicki
  • Jive-n Record Retention Module (8.0.1-9.0.5.0)

    Overview Jive-n's Records Retention Module exists as part of the core application code and it integrates with downstream SMTP, XML or RestAPI based retention and e-discovery systems for retaining records. A secure co...
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    last modified by pbielicki
  • Jive Catalyst Extension

    OverviewThe Jive Catalyst Extension is a commercial solution for Jive.  An additional commercial add-on license is required to use this extension.  In order to take advantage of this solution, please contact...
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    last modified by pbielicki
  • Community Manager Reports Plugin

    Overview Community Manager Reports (CMR) is an analytics tool built into Jive for use by community managers and Group owners.  CMR is simple to use yet provides deep insights into the adoption and growth of Com...
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    last modified by pbielicki
  • Extended APIs Plugin

    Overview  The Extended APIs plugin provides an additional layer to Jive’s Core APIs.  It includes web services used internally by products that can add functionality to your Jive Community.  This...
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    last modified by pbielicki
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