• Say Hello to Jill Ross: This Quarter's Peer-to-Peer Community Manager

    In case you missed my blog Become a Unicorn and Boost Your Jive Advocate Points, I asked volunteers to come forward to help with some of the peer-to-peer community management in Internal Communities and External Commu...
    Libby Taylor
    created by Libby Taylor
  • Say Hello to Dina Vekaria, This Quarter's Peer-to-Peer Community Manager

    In case you missed my blog Become a Unicorn and Boost Your Jive Advocate Points, I asked volunteers to come forward to help with some of the peer-to-peer community management in Internal Communities and External Commu...
    Libby Taylor
    last modified by Libby Taylor
  • Caraousel Tile isn't displaying content or letting me add slides

    See below. When I click "done" the tile is still displaying as blank on the Activity page.  When I go back to configure it, the info I enter and the slected image no longer show up.  I use Chrome.  Is ...
    wall2k4
    last modified by wall2k4
  • How to test SEO Improvements?

    Hi, All!   Now that we're well clear of 2016.2, I wondered if anyone in the community could advise or tell their story about how to test the improvements that were made to SEO.   This doc outlined the impr...
    frankfield
    last modified by frankfield
  • Do personal blogs not have the ability to upload a video?

    I have the option to upload a video into any space blog, but don't see the option when in a personal blog. Is this intentional?   We've tried to use the advanced editor to add a video with HTML, but it seems to...
    kristengastaldo
    last modified by kristengastaldo
  • Change user handle?

    Does anyone know how to change or have changed the user handle (user name) here in Jive Community? There is no "Edit" in Edit Preferences to do it.
    rob-oracle
    last modified by rob-oracle
  • Is there any way to purchase a few JiveWorld or Jive Software Swag items?

    I am wanting to reward my team with some JiveWorld swag for their hard work. Since they could not attend this year's JiveWorld, they have asked how do they get the laptop bag and the infuser bottle. Is there a way to ...
    cloya
    last modified by cloya
  • Unable to retrieve spec for

    Unable to retrieve spec for https://my.server.com/support/configure/configForm?syn_app=9kcgs&ref_9kcgs=addon:1012. HTTP error 502   i am getting this error while configuring addon. while this url is working ...
    vikash
    last modified by vikash
  • Next Chicago User Group Meeting -- November 18

    Patty McEnaney, Christina Zurcher, Frank Pathyil, becky.leung   I'm at Next Door with Ted Hopton at this month's co-working day (Sep 2016 Chicago Co-Working Day is this Friday!) and we are talking about the next...
    Keeley Sorokti
    last modified by Keeley Sorokti
  • Wild cards in search user field

    How do I search users with wildcards. I would like to audit the account names that have @our-domain-name.com at the end. If I search users with @our-domain-name.com or *@our-domain-name.com, Jive returns no result. ...
    tish
    last modified by tish
  • Have you seen my call for a community manager volunteer?

    In case you missed the announcement and blog post, we are looking for some awesome customers to provide community management support in our key peer-to-peer communities. While I have several volunteers for the Interna...
    Libby Taylor
    last modified by Libby Taylor
  • How do I know if our company is using JIve-x or Jive-n?

    I've looked in our admin console and can only find this "Jive SBS 2016.2.5.1"    
    christine.murray
    last modified by christine.murray
  • Not able to get token and refresh token

    Hi,   I am following the Jive documentation OAuth 2.0 to get Rest API connection using Oauth2 I created a addon using Oauth2.0 builder. Installed uploaded the addon and got the ClientId and ClientSecret. Used ...
    tripti
    last modified by tripti
  • Hover Cards no longer show points, nor the beloved "Me in Three". Status?

    Back on February 5, 2016 this doc was posted: Known & Fixed Issues in Jive-n and Jive-x Current Release (2016.2)   We use points and badges as a huge incentive for our members to engage with others and contr...
    Jordan Dayton
    created by Jordan Dayton
  • Plugin: failed to obtain cluster lock

    Hi everyone,   I'm currently developping a plugin that requires some database tables. After a change in specifications, I had to change some tables. For that, I followed the simple instructions here (Simplifying...
    claisseflorent
    last modified by claisseflorent
  • Find size of space/community

    Hi all, I'm new to Jive and have been exploring the system database using PGAdmin. I am needing to know the size of each space/community. Is there a way to find this?
    sujasridhar
    last modified by sujasridhar
  • Uploading a file in Chrome isn't working correctly

    When using Chrome, the upload a file (either to create or edit) does not work properly. When a user clicks on "Upload a new file", it brings up window to choose a file in IE and Firefox, but not Chrome (Version 53.0.2...
    Chrisbrenschmidt
    last modified by Chrisbrenschmidt
  • Video not displaying

    Hi, When trying to view a video, a message appears  mentioning "unsupported video type or invalid file path". The video appears to work for other users though using Chrome, IE or Firefox. Not sure if this is ...
    rose.oliva
    created by rose.oliva
  • How many times you can change your personal blog name?

    In our instance, Jive-n 8.0.3, hosted, changing one's personal blog name seems to be a one-shot deal.   Is there an intentional limit on how many times you can change your personal blog name or is this a bug?
    Diana_Ingraham
    last modified by Diana_Ingraham
  • We are not getting the email to reset the password on producteev, so we are LOCKED OUT???!!! Please help ASAP

    We are following the steps as per the security notice, but we are not getting the emails to reset the passwords...   please help  
    fernandol
    last modified by fernandol