Using the process outlined below will allow you to reset a particular space's or group's overview page if you are unable to do so via the Manage > Overview Page buttons. This can happen for several reasons, but the most common cause for this is poorly formatted HTML in a Formatted Text or HTML widget.
Note: This will completely reset the overview page to the default settings.
Relevant Versions of Jive
Jive 5, 6, 7, and Cloud.
- As the group owner or system admin, create a URL like the following: [YOUR_SITE_URL]/customize-container!reset.jspa?containerType=[CONTAINER_TYPE]&container=[CONTAINER_ID]&method%3Apublish=Publish+Layout. For example, to reset the overview page of the Jive Knowledge Base space, you would use the following URL [YOUR_SITE_URL]/customize-container!reset.jspa?containerType=14&container=4283&method%3Apublish=Publish+Layout. Please see the instructions below on how to determine the correct values for SELECT_TYPE and SELECT_CONTAINER.
- You will see the "edit your personalized homepage" widget screen with no styling
- Click "Publish"
The CONTAINER_TYPE value represents the type of container. For Jive, there are three values based on the container type:
- Space = 14
- Social Group = 700
- Project = 600
The CONTAINER_ID value represents the unique ID for the container whose homepage you are resetting.
Determine the correct value for CONTAINER_TYPE and CONTAINER_ID
To get the CONTAINER_TYPE and CONTAINER_ID, go to your Jive Instance, and click the "Write a Document" or "Start a Discussion" link in the container. In the URL on the create page, you will see the value for both the CONTAINER_ID and the CONTAINER_TYPE: