One Stop Doc for New Member Onboarding
Step 1: Bookmark this doc to refer back to the full list of onboarding materials for new members. Consider this list your series of Tips and Tricks for getting the most out of your AureaWorks experience.
Step 2: Follow this doc in order to get updates for when new content is added.
Step 3: Read through the list and come back to reviewing topics as they become important to where you are on your community journey.
Introduction to AureaWorks
- Navigating AureaWorks: Tips for Getting Around
- Search Tips for the Community
- How to Earn Points in this Community
Getting Started in AureaWorks
- Three Things to Do First
- Set-up Email Notifications and Preferences
- Set-up Your Profile and Privacy
- Upload An Avatar and Photos to Your Profile
Jive Customer-Specific Onboarding
- Jive Platform Topic Directory
- Key Jive Information Channels to Follow
- New Customer Onboarding Check List
- Jive Support Process in AureaWorks FAQ
- MyJive Secret Support Group - FAQs
- How to Request Customer-Access in JiveWorks
- Learn About the Adoption Resource Center
- Compendium document of Using a Jive Community
- One Stop Doc for Building Your Jive Skills
CRM Customer-Specific Onboarding
- Aurea CRM Customers: Introduce Yourself!
- Submit a case
- Learn more about CRM: Customer Relationship Management (CRM) Community
CX Customer-Specific Onboarding
- CX Platform Customers: Introduce Yourself!
- Submit a case
- Learn more about the CX Platform: Customer Experience Platform (CXP) Community
- CX Developers >> Coming soon!
Official Stuff to Read