When a new Jive site is initially created it can be configured to be either an Internal or External instance. There are different default configuration options that get set for your site depending on the type of instance specified. Most of the configuration settings are related to permissions or privacy options.
- Verified for versions: Jive Custom 6, 7
Below is a high level list of some of the most impactful and important differences between a site that is configured to be internal and one that is external.
The major difference is that the permissions and privileges are much more open on an internal site - allowing the community manager the ability to later take away these permissions. An external site starts with less permissions by default, and the community manager has the ability to choose which individuals and groups may need more privileges.
Profile Security Level
|In an internal instance, there are more options for security levels. These include 'Everyone (including guests),' 'Colleagues,' 'Connections,' and 'Connections & Colleagues'||In an external instance, the security level groups are consolidated into broader categories. All of the 'Colleagues,' and 'Collections' security levels are grouped into the label 'Friends.'|
|Profile Security Level Labeling||Internally, there is a security setting labeled 'Everyone except external contributors.'||This is the exact same level as the label 'All registered users except external contributors.'|
|Profile Field||There are more fields available on an internal site. These are 'Department,' 'Address,' 'Home Phone Number,' 'Mobile Phone Number,' Hire Date,' and 'Alternate Email.'|
|User Avatar||Users have the ability to choose their own custom avatar||Users don't by default have the permissions to choose their avatar|
|Org Chart||The Org Chart is available on user profiles||No Org Chart is displayed|
|System Level and Social Group Blog||Granted to all registered users by default||Default sets all registered users without this permission|
|Root Space Permission||Set to 'create' on default for all registered users, allowing for content creation||Set to 'discuss' on default for all registered users, disallowing creation but still allowing replies|
|Social Group Permissions||Granted to all registered users on default||Restricted for all registered users on default|
|Home Page Permissions||Granted to all registered and partner users on default||Restricted for all registered and partner users on default|
|Guests Allowed||Default to no||Default to yes|
|Full Names Displayed||Default to true||Default to false|
|Projects Enabled||Default to true||Default to false|
|Invitations Enabled||Default to false||Default to true|
|Welcome Page||Default to off||Default to true|
In Jive Custom, the default permission items and site options can be changed through the admin console and by setting various system properties. Once a site has been created, there is no way to automatically 'convert' an instance from an Internal configuration to External, or vice versa. Contact the Jive Support team if you're interested in looking into making any changes to the configuration for your instance.