Agilent is seeking an experienced community leader to accelerate and transform customer assistance through online channels. Be part of the rapid growth opportunities on our eBusiness team and help redefine how Agilent engages our customers. The primary responsibility for this position is to manage the online customer community strategy and effective engagement with internal and external members. The role includes leading the development, implementation, and continuous evolution of the customer community experience. It entails working with stakeholders in product management, product support, global marketing, services, and the online channel teams to evaluate customer and business requirements to deliver relevant content, expert knowledge, and best practices for Agilent products.