Module 1: Definition of Community & Community Management

Version 11

    Course Objectives

    Explore characteristics of online communities and the role and scope of community management. Learn:

    • What defines an online community
    • Dynamics of online communities
    • The role and scope of community management
    • The risks related to poor community management


    Course Video

    Course Checklist

    Once you've completed the course video, be sure to :

    1. Complete the Module Homework (attached below)
    2. Discuss module (comment and engage below!)