We are happy to announce that we are taking the Google Docs integration from a Beta version to a generally available release for cloud customers.
The full scope of of Google for work integrations has been described in the previous deep dive found here Deep Dive - Google for Work in Jive Cloud 2014 Fall release
This deep dive focuses on the enhancement and changes to Google Docs and Google Drive specifically.
Google Docs functionality in the winter release has been upgraded with the following main features:
- Immediate sync of files and Google Docs from Google Drive to Jive: We have enabled instantaneous synchronizing of files uploaded/created in Google Drive to Jive. This is based on WebHooks technology which enables synchronizing content between systems without the need for polling.
- Google docs as Jive docs: Google Docs in Jive now have all the native capabilities of a Jive document such as impact metrics and more. This provides you with a seamless document collaboration experience irrespective of document source or type.
Why Integrate with Google for Work?
Many of our customers have adopted Google's cloud applications to lower IT costs and improve team productivity with apps that are always up-to-date and accessible from virtually anywhere. And, since Google for Work solutions are mainly about email, documents, and running efficient meetings, Jive Communication and Collaboration Hub is a perfect complement for enabling expertise location, communication and the ability to share the outcomes of all those emails, documents and meetings with people outside your team.
The following diagram describes the scope of the integration between Jive and Google for Work.
|What it is||Features|
|Jive GMail cartridge for Jive Anywhere(Available in Jive Connector for Gmail )|
|Google groups <->Jive Activity (Available as part of Jive StreamOnce Module)|
|Google Drive cartridge for Jive Anywhere|
|Jive with Google Drive external storage(Available in Jive Connector for Google Drive)|
|Jive Connector for Google Docs|
Walk Through & How To
Google Drive storage for Groups & Google Docs
To use Google Drive external storage for Jive places, do the following:
- Make sure you have a Google business account
- Have a Jive admin configure a Google Drive external storage provider (ESP) under the Add-ons->Storage management console
- Configure the ESP with a designated headless integration user which needs to be defined in the Google business account. This account will own the Google Drive folder hierarchy and will delegate permissions to contextual users.
- Configure a new or existing Jive place to use the defined Google Drive storage provider
Frequently Asked Questions
|What version of Jive is supported with the new Google Docs integration||The new Google Docs integration is released with the Jive 2015 winter cloud release.|
|What components are necessary to enable the Google Docs integration ?|
The new integration is powered by several Jive frameworks and technologies including External storage framework (ESF) and Jive Anywhere (JA). The integration is packaged in a Jive Add-on that distributes and installs the necessary components.
At this point the JA cartridges (not described in this document) need to be installed separately.
|How do i upgrade an existing Google Drive Add-on to the new Google Drive+Google Docs Add-on ?|
The Google Docs add-on is separate from the Google Drive one (which is packaged within the StreamOnce Add-on). As such, users can add the new Google Docs Add-on to existing cloud deployment that already use Google Drive.
For configuring existing "Google Drive" groups to support Google Docs as well - contact support.
|What integrations am i entitled for ?|
JiveAnywhere Google Drive cartridge is free of charge and available to all customers in all deployment models, and so is the Google group activity sync integration.
Google Drive external storage for groups is available to all cloud customers.
GMail and Google Docs integration are available for cloud customers with Essentials+ or Enterprise
Known Issues & Limitations
|Google Drive only supports up to 5000 users when adding a user-explicit permission to a folder.||a Jive group with more than 5000 members will not provision users 5001 and up on the Google Drive folder and despite the fact that the users will have access to the Jive group - they will not be able to access the Google Drive folder and content|
use spaces instead of groups for large membership places.
Jive Spaces support permission groups.
|Google Drive only supports up to 10000 users per Google group||the 10001 jive user joining a Jive group, will not be provisioned for access in Google Drive and will not be able to access the content||Use spaces instead of groups for large membership places|
|For the integration between Jive and Google Drive/Docs to work, the user name and user email in Jive must match the username (=email) in Google. Typically this would be a corporate email user Id.||#NA||#NA|
New Google Docs created from within Jive - don't appear in Jive automatically after the create windows is dismissed
|Users may be confused as to the location of the newly created Google document.||the new document can be found in content on on the group activity feed|
|Google Doc icons are generic Google Drive icons rather than application specific icons||#NA|
This is planned to be addressed in the next release