Jive-n's Records Retention Module exists as part of the core application code and it integrates with downstream SMTP, XML or RestAPI based retention and e-discovery systems for retaining records. A secure connection is required to connect to the actiance host. An SSL certificate must be created and imported into Jives java keystore (/usr/local/jive/java/jre/lib/security/cacerts) and there is no option to disable the behavior.
The Records Retention Module is offered in three varieties: SMTP, XML and RestAPI. All formats capture the same data, but differ in timing and structure.
- The SMTP format converts each retained communication into an email message, which is delivered to an email inbox within your company. It is assumed that all email traffic is already captured, so this offers a simple mechanism to capture Jive communications by leveraging your current infrastructure.
- The XML format aggregates communications, compiled on a periodic basis into a single file. Each file is placed in a directory where it can be retrieved and parsed by your archival system. While it requires additional effort, this format provides complete control and flexibility.
- The RestAPI format sends each event via REST to an instance of Actiance Vantage. This provides a reliable mechanism to feed information to a Vantage system for archival and analysis.
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Starting in 8.0.1, the records retention module meets the requirements of the Health Insurance and Accountability Act and ensures audit data recording user activity to electronic protected health information is protected.
Records Retention tracks the creation or update of user-generated content within Jive and delivers it to an external archival system. This includes:
|Content||What do we retain?||What do we not retain?|