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    Primary responsibilities include prioritizing user experience issues, managing site functionality across all supported platforms globally.

    Daily duties to include:

    • Handling technical issues such as system configuration, maintenance, and permissions management of intranet systems.
    • Manages system-wide settings in the intranet admin console, including:
      • People-related settings (i.e. profile fields, status points, authentication)
      • Permissions (i.e. permission groups and levels for places in the community)
      • Content settings (discussions, documents, blog posts, etc.)
      • Install plugins and theme changes
    • Delegate intranet system, space, group administration and content/moderator privileges to others and provides the appropriate training.
    • Serves as a technical liaison to internet vendor’s support team, reporting issues as needed.
    • Schedules, manages, and communicates downtime for routine intranet maintenance
    • Authorize changes, which need to be performed by Jive (i.e. database queries, file system settings, etc.).
    • Responsible for intranet metrics analysis to drive new functionality and enhancement requests.
    • Compile weekly and monthly intranet traffic usage reports; analyze data to guide product development and content type.
    • Provide support on App development and registration portals for company conferences and events as necessary.
    • HTML coding experience/CSS/Java Script (not required, but a big plus)
    • Previous experience with JIVE software


    If you or anyone you know is looking for a great opportunity to advance their career, please send CV to or contact Rabeel Ahmad at 212.564.2200.