The purpose of this document is to provide a list of the most commonly reported issues found in Jive Cloud 2015.3, including each issue's current status.
This list is managed by the Jive Quality Engineering and Support teams and includes issues with the highest impact on customers.
If you are experiencing an issue that is not on this list then please file a new support case with Jive Support. A support engineer will work with you to help identify the issue.
The following information is subject to change as we roll out additional fixes--we're moving toward a more dynamic model of communicating known issues for Cloud releases.
|Problem ID||Severity||State||Release Notes Title|
Content, Content: Events
In Internet Explorer 11, the Content Editor on the Create Event page sometimes fails to load.
|Jive Platform APIs, Jive Platform APIs: OpenSocial API||JIVE-58310||S1||Open|
gadgets.views.getParameters() returns empty on Internet Explorer 9 and 10.
|Jive Platform APIs||JIVE-61128||S1||Open||Deprecated Storage definition is displayed on "Add Integration" button when adding an external storage definition.|
|People, People: Admin Console||JIVE-62742||S1||Open|
People Management Display in the Admin Console might miss column headers and icons at times.
|People, People: Authentication / LDAP||JIVE-61587||S1||Open||LDAP Profile Photo sync can use a large number of guest user events in the Analytics database.|
|People, People: User Profiles||JIVE-61972||S1||Open||When jive.breadcrumb.legacy is set to true, clicking "Appears in other place" on shared content doesn't display where else the content is shared.|
|Places||JIVE-53133||S1||Open||Unable to make changes to "Your View"|
|Places, Places: Widgets||JIVE-62788||S2||Open||Featured Video Widget prevents Overview page edits.|
Issue fixes are deployed to Cloud sites in weekly release waves. You may see an issue happening in your community that is marked as Fixed which will be released in a later wave. All fixes will be deployed to all customers by 10/30/2015.
Wave's Deployment Dates:
Maintenance Release Date: 10/30/2015
Release Notes Title
|Activity, Activity: News||JIVE-61928||S2|
Image corruption when adding a small image into the News Hero tile.
|Activity, Activity: News||JIVE-61930||S2|
Changes in aspect ratio change the position of the next overlay box in the News Hero tile.
|Analytics, Analytics: CMR||JIVE-58062||S1||Values in the Community Health CSV sometimes don't match the report values.|
|Content, Content: External Storage||JIVE-61707||S1||Unclosed connections from external storage provider causing timeouts during file uploads/downloads.|
|Content, Content: Video||JIVE-61948||S2|
Full Screen Option on YouTube videos in Featured Video tiles has no effect.
|Places, Places: Tiles||JIVE-61841||S2|
“Use this view in a tile” doesn’t work with People or Places browse results.
Release Notes Title
|Analytics, Analytics: Data Export||JIVE-62570||S1||Unexpected Error when trying to add a new Analytics Add-on.|
|Content, Content: Bookmarks||JIVE-62578||S1||News returns an Unexpected Error if the instance has any recent external bookmarks.|
|RTE||JIVE-62138||S2||Jive Anywhere missing from Tools page in IE10.|
|People||JIVE-62354||S1||Email Validation of new External Users results in an Unexpected Error.|
|People, People: Admin Console||JIVE-62001||S2||Group Summary page in Jive Admin Console has a hard limit of 100 Permission Groups.|
|Search, Search: Admin Console||JIVE-62293||S2||Cannot save content search synonyms in admin console.|
Release Notes Title
|Activity, Activity: Onboarding||JIVE-62663||S1||"Tell us a bit about you" link on Getting Started page results in an Unexpected Error.|
|Content, Content: Entitlements||JIVE-62744||S2||Users with Manage News Streams permission doesn't allow users to upload images to the Banner tile.|
|Content, Content: Structured Outcomes||JIVE-62746||S1||User has no way of unmarking content that's marked as Success|
|People, People: Tied House||JIVE-62684||S1||Newly Registered users whose accounts are pending approval get a system error instead of a relevant message.|
Maintenance Release Fixes:
|Component||Problem ID||Severity||Release Notes Title|
|Activity, Activity: Custom Streams||JIVE-61331||S3||Email Watches stream is not present in the list of activity streams when News is enabled|
|Content, Content: SEO||JIVE-62320||S2||targetUser parameter with bad userID generates 500 error|
|Content, People: Authentication / SSO||JIVE-63261||S1||Users can create standard accounts when SSO is enabled|
|Content, Content: Box||JIVE-62753||S1||Synchronizing a large file from Box results in an unexpected error on the Content tab of the Box-linked place|
|Content, Content: Documents||JIVE-63339||S1||In IE9, can't type in a document or cancel document creation|
|Content, Content: Entitlements||JIVE-63008||S2||"Manage News Streams" doesn't allow users to edit a News stream page that already contains an add-on-based tile|
|Jive Platform APIs, Jive Platform APIs: Tiles||JIVE-61260||S1||CURLs against stream integration webhook return 500 if not sent to initial node|
|People, People: User Profiles||JIVE-62972||S1||With Language and Locale hidden in Preferences, you can't save any user preferences|
|Places, Places: Widgets||JIVE-62788||S2||With the Featured Video widget configured, you can't edit the Overview page|
|Jive Core||PBOX-1053||S2||Jive Rewards badges are too large|
|Jive Core, Rewards Dashboard||PBOX-1055||S2||Selecting a progressive points scheme in Jive Rewards results in negative points totals|
|Rewards Dashboard||PBOX-1022||S1||Typeahead player search in Jive Rewards returns no results or random users|
|Rewards Dashboard||PBOX-1032||S2||You can't select a space when limiting the location of a Rewards strategy or quest|