Jive-n and Jive-x Upgrade and Onboarding Guide for 2016.1

Version 1

    This short guide explains many of the new features and known changes to Jive-n and Jive-x with the 2016.1 Release. We hope it will help you communicate the changes in this release to your users.

     

    These aren't all the changes you may see in 2016.1! Please check the Jive Customers space for detailed release communications from Product Management.

     

    What changes will all upgraded users see?

     

    The following changes affect both Jive-x and Jive-n communities.

     

    News

    News is now enabled in all Cloud installations. Please see the Help for Customizing the News Page if you're still getting familiar with this feature. This feature comes along with a number of navigation changes that were included with the feature toggle when it was created, and are summarized here: All About News: Other Navigation Changes

     

    News Digest

    • The Community Digest has been renamed News Digest.
    • Your community users can still change the frequency of this digest by going to their avatar > Preferences and looking for News Digest.

     

    Stream Digest

    • Your community members now have the option to receive an email digest of stream activity and can choose the frequency that the digest is emailed to them.
    • For each stream, your community members can select whether they want to receive an email for each new activity or for daily, bi-weekly, or weekly summaries of activity.
    • To set preferences for Stream Digests, your users can select their avatar > Preferences, select Email next to the stream, and select a frequency from the drop-down list.

     

    Jive Rewards

    • Community managers can add the Rewards button to the community's global navigation by creating a Custom or Preset link using the theming tool.
    • Users can now give other users badges by going to the user's profile page and clicking the Give Badge button.
    • Community managers can now manually award and revoke badges for individual users or groups of users, independent of completing any quest or points goal by uploading a CSV file with the badging information.
    • Community managers can now award users badges for completing activity in other systems that are reachable by URL from your community. For example, you might want to award a badge when a user completes their annual security training in your security application.

     

    Video Update

    New features

    • You can download videos from the selection of videos uploaded to your community.
    • Using Pencil icon > Video, you can create video documents in Jive-n and Jive-x. You can also update these videos directly in your Jive video document by clicking Edit Video > Change Video.
    • You can embed YouTube videos, or videos from other sources, directly in the content editor or when creating video content from the pencil icon.
    • Instead of being limited to inserting your own videos, you can now browse and use all community videos by going to Content Editor > Insert Video > Browse community videos.

    Improvements

    • Jive now defaults to an HTML player with Adobe Flash Player as its fallback.
    • The Kaltura and Brightcove embeds have been improved with a new player and simpler setup.
    • Micro Services and MiTUI now power 40% of the video framework.
    • You can configure videos easier than before without having to set up a macro in the Admin Console! Jive now supports different URLs for video input.

     

    Bulk Content Management

    • Social group owners, space owners, and people with Manage Community permissions can now make bulk changes to content items stored in a place.
    • Using the new Manage > Bulk Manage Content option on the place's home page, owners can select content items and then apply changes to them, such as adding tags, categories, and outcomes, as well as moving or deleting items. This is a quick and easy way to better organize the content in a place so that you and others can find it faster later.

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    What changes will upgraded users see only if an admin turns them on?

    The following changes affect both Jive-x and Jive-n communities.

     

    Content Type Redesign

    All our content types have received an extensive redesign to make them simpler, more usable, and more mobile-friendly, and questions are now a freestanding content type. To turn on this set of improvements, go to Admin Console: System > Settings > New Features and enable Content Evolution. These changes can't be enabled individually.

     

    Note that the quick tagging feature, and the ability to tag a document without going into edit mode, are not currently available for the new content types. These features allowed users to tag content without going into edit mode, by exposing the tag field at all times. You can now tag multiple items quickly using the Bulk Content Management feature. If you need to continue using these methods of tagging on individual items, you can still do so if you don't have Content Evolution enabled.

     

    1. Redesigned Images

    The experience of viewing images has been embellished to highlight your photos and make it easier for you to interact with them.

    • Images are now displayed at the top of the page centered over a gray background.
    • If you click the expand icon in the top right corner of the image, a full-size version of the image will open in an overlay.
    • The image title is now directly below the image.
    • The Edit and Share buttons and the Actions menu have moved to the top ribbon of the image. The Download link has been changed to a Download icon and moved to the top right corner of the image. The Like and Comment buttons have been moved to the top section of the image, under the image title. You'll no longer see these menus and options in the right sidebar.
    • Photo details are included below the image description, such as date, size, and photo specifics, if available.

    2. Redesigned Blogs

    Blogs have been newly designed to make photo elements more prominent.

    • A banner image is displayed as a header at full page width with a narrower text area.
    • When no banner image is selected, the author's avatar is displayed in a circular area over the title.
    • The Edit and Share buttons, as well as the Actions menu, have moved to the top ribbon of the discussion; you'll no longer see these options in the right sidebar.
    • The fully responsive mobile view displays images below the fold at full page width.
    • Tags, categories, views, and detailed impact stats are displayed at the bottom of the post.
    • In create mode, publication options are expanded for fewer clicks.
    • You have the option to enable an oversized capital letter for the first word in the blog post.

    3. Redesigned Events

    The experience of creating events has been improved and the published view of events has been updated to put more focus on the content:

    • You have the option to include a banner image when creating an event.
    • The date, time, and location information is now above the event description.
    • The Edit and Share buttons and the Actions menu have moved to the top ribbon of the event. The Like and Comment buttons have been moved to the top section of the event, under the event title. The Add to calendar option is in the Actions menu. You'll no longer see these menus and options in the right sidebar.
    • Invitees will respond by selecting a Yes, No, or Maybe button under the date, time, and location information.
    • You can view RSVP responses, and the avatars of your connections who were invited, by toggling between the Going, Not Going, Maybe, and Not Responded buttons.
    • The Invite others option has been moved from the right sidebar to the section under the RSVP responses, and the button has been changed to Invite people.
    • The event description will now display under the RSVP responses.
    • Managing event types is easier in the Admin Console. To manage event types, go to System > Events > Event Types.
    • You can add new event types and delete event types you no longer need.
    • Events are now color-coded based on event type in place calendars, and you can change event type color assignment.

    4. Redesigned Discussions (you won't see these changes until GA)

    Discussions have a new look and feel.

    • Discussions will look more like blog posts with the author's avatar featured prominently above the main content.
    • When creating a discussion, users will no longer see the option to mark this discussion as a question (because questions are a new content type in this release; see below).
    • Tags, categories, visibility settings, and analytics metrics are displayed below the discussion's content, with comments shown beneath that.
    • The Edit and Share buttons, as well as the Actions menu, have moved to the top ribbon of the discussion; you'll no longer see these options in the right sidebar.

    5. Redesigned Documents

    Documents also have a new look and feel.

    • Users will see a wider, more full-screen design for published documents, as well as have the option to expand the document for a full-screen editing experience.
    • When a user scrolls down past the document's content, the document's header and title "sticks" to the top of the screen for a better user experience.
    • The Edit and Share buttons, as well as the Actions menu, have moved to the top ribbon of the document.
    • The Like, Comment, and Version buttons are displayed in the top right of the document. You'll no longer see these menus and options in the right sidebar.
    • Outdated documents will show users a warning page, letting them know the document is Outdated. They can choose to View this document anyway.

    6. Redesigned Ideas

    • Ideas are more readable and visually rich. The score is centered along with a scrolling display of voters and how they voted.
    • The Edit and Share buttons, as well as the Actions menu, have moved to the top ribbon of the idea; you'll no longer see these options in the right sidebar.
    • Voting has moved from an arrow control to Vote Up/Vote Down buttons.
    • In create mode, publication options are expanded for fewer clicks.
    • Tags, categories, and views are displayed at the bottom of the Idea.

    7. Redesigned Polls

    • Polls are more readable and visually rich.
    • The Edit and Share buttons, as well as the Actions menu, have moved to the top ribbon of the discussion; you'll no longer see these options in the right sidebar.
    • Polls now display choice images in circular boundaries.
    • Poll selections have redesigned Vote buttons displayed on the right (not the left).
    • In create mode, the optional text description has been moved underneath the options, and publication options are expanded for fewer clicks.
    • Tags, categories, and views are displayed at the bottom of the poll.

    8. New Content Type: Questions (you won't see these changes until GA)

    • Questions are a new content type available from the Browse and Create menus (if the Create menu is enabled in your community, System > Settings > Home Page).
    • Questions help users get fast answers from other users, while also allowing them to search and filter by the Question content type. Users can click I also have this question to let others know how popular the question is.
    • Because of this new content type, discussions will no longer show the option to mark this discussion as a question.

     

    Collections and Image Browse

    • The experience of browsing images in Jive places has been enhanced with the new Images page and Collections functionality.
    • With Image Browse and Collections enabled, Jive places will include an Images page where you can view images and organize them into collections to share with other community members.
    • Place owners will also be able to save and display collections for place members to view and share later.
    • When you select Images, you will see built-in collections and any saved collections in a library at the top of the page.
    • Each place has two built-in collections (which cannot be moved, edited, or deleted):
      • All Images, which includes all images from the place you are currently in.
      • Yours, which includes any images that you added to the place you are currently in.
    • Clicking on a collection in the library displays the images in that collection in a mosaic in the center of the page.
      • Clicking on any image in the mosaic opens the collection in an overlay. From here, you can browse each image in the collection one at a time.
      • Like, Comment, Share, and Download the image while in this view by using the links along the bottom of the image.
      • If you have owner permissions in a place, you can use the link near the title to Edit the image information and attributes, like title, description, and tags.
    • Place members will have access to different functionality based on their permissions:
      • If you have view permissions, you can share any of that place's collections as well as create new collections.
      • If you have create permissions, you can add images to the place, which will then be available to organize into collections.
      • If you have owner permissions, you can save collections to display them in the collection library at the top of the Images page.
    • Please note: this is not an update to the Photo Albums plugin.
    • To turn on this improvement, go to Admin Console: System > Settings > New Features and enable Image Browse and Collections.

     

    Event Browse

    • With Events browse enabled, place menus will include an Events page where you can view a listing of the place's events as well as filter them by tag, category, type, and date to view related events together.
    • When you select the Events tab, you can browse through all of the place's events, beginning with the next upcoming event.
    • You can filter events in several ways from the events view:
      • Enter a keyword in Filter events by text.
      • Click the up/down arrow next to Filter events by text to view a specific set of events, such as All past events or Events you are attending.
      • Select a day in the mini-calendar to view that day's events.
      • Add a category and tags to Filter Options to view events with those attributes.
      • Select an Event Type to view only events of that type.
    • You can click Add event to create new events from this view.

     

    To turn on this improvement, go to Admin Console: System > Settings > New Features and enable Events Browse.

     

    User Content Translation

    • User Content Translation integrates with Lionbridge, Google, and Microsoft translation services to allow your community members to translate user-generated Jive content directly in your Jive community.
    • Your community will need a license for Lionbridge GeoFluent, Google Translate, or Microsoft Translator before you can enable User Content Translation in your community.
    • Once enabled, your community members can translate content into their default language by clicking the Translate link in the Actions menu of published Jive content. They can also select a language other than their default from the list of available languages in the Translate menu.
    • Select the Undo Translation link, leave the page, or refresh the page to return the content to its original language.
    • So that you can manage per-word translation costs from your translation service provider, you will be able to turn User Content Translation on and off at will without permanently disabling it in Jive community.

    Please note that disabling User Content Translation hides the Translate link. It does not suspend your User Content Translation license with Jive.

    • To turn on this functionality, contact Sales.

     

    OpenSearch Results Previews Within Search

    If you use bridging to another Jive community, or if you have another use case for linking your Jive site to a site that supports the OpenSearch standard, you can now see search results from that site previewed right inside your Jive search results. After the first four results from your main Jive site, you'll see the document titles of up to the first 8 of the external results in a preview section that calls out the linked site as the source. OpenSearch already allows you to bring valuable content on other sites into Jive without the pain of importing it, making Jive a true information hub. This preview just makes it much more prominent for users.

     

    Each site's results are enabled individually from the admin console: go to System > Settings > OpenSearch Engines and edit each site's settings to enable the Show result preview checkbox.

     

    Group Membership Evolution

    Social groups have been redesigned to more closely reflect customer usage of group membership, as follows:

    • Open groups have been renamed to Public.
    • Public groups no longer have a concept of joining or invitation. All content in them is open for viewing and editing, unless any content item has been individually restricted.
    • Members Only groups have been renamed to Public (Restricted).
    • Public (Restricted) groups now allow non-members to create discussions, questions, and ideas, and to reply or comment on any content in the group. However, they cannot invite new members or create any other content types.
    • Members have the additional ability to invite more members, and to create all allowed content types.
    • Private groups have the same name and functionality as before.
    • Secret groups have been renamed to Private (Unlisted).
    • The group creation workflow has been changed to reflect the broader categories of Public and Private, with additional subtype selection.
    • The new naming conventions will be reflected in place browsing and search.

     

    To turn on this improvement, go to Admin Console: System > Settings > New Features and enable Group Membership Evolution.

     

     

    Jive-n Integrated Apps

    Your users will see the following new features and improvements in these Jive-n integrated mobile apps:

     

    Jive Chime

    • Upload and download attachments in Chime. When userA attaches an external file to a conversation in Chime, users can download and view it on their device through Chime.
    • Create group chats and set them to Public or Private visibility.
    • Pick up a conversation where it left off by searching for someone's name or a chat group's name.
    • Community managers can install the Jive Identity Connector add-on to enable user profile information to be synced between your Jive-n instance and Jive Chime. (You won't see this change until GA).

    Jive Circle

    • Users will see a redesigned home tab.
    • Community managers can install the Jive Identity Connector add-on to enable user profile information to be synced between your Jive-n instance and Jive Circle. (You won't see this change until GA).

    Jive Daily

    • Create a discussion, question, status update, or direct message in Daily.
    • Edit their posts or comments by tapping the "..." at the top right where they will see the options to edit or delete.
    • Search by keyword and view results organized by Content, People, or Places. Users can also view their Key Places, Recently Viewed, and Bookmarks from the search box.
    • View the stream last accessed after an absence from the app. When returning to the app after being away, users will see the last stream they accessed instead of defaulting to the News Highlights stream.
    • With the GA of 2016.1, Jive Daily will become the mobile app for Jive-n Cloud and be renamed to Jive-n app. It will be pre-installed with all Cloud instances.