How to use these guides:
We recommend that you create and maintain a community help space in your community. These guides can be a starting point for filling this space with one-page tutorials for new users. For more information and best practices, see Planning Your Training (you must be a Jive customer to see this page). [Note: if you are a recently-new Jive customer, you may already have this help space + tutorials in your community.]
- Download the attachment to your computer
- Unzip the .zip file
- Copy and paste the contents of the .doc files into native Jive documents. Use the T with the little x icon to reset the formatting and remove all the Microsoft code for best results.
- Use categories based on the folder structure in the .zip file to categorize and tag the tutorials
- Add screenshots from your community and add additional information that is specific to your community into the tutorials to make them easier for new users to understand.